MyLivingChoice

River Oaks Post Acute and Rehabilitation Center

920 South 4th Street

4(12 ratings)· Louisville average: 4.1

River Oaks Post Acute and Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
122
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
122
Facility size
Licensed for up to 122 residents
Care type
Skilled nursing and long-term care only

What Families Think

Reviews of River Oaks are sharply mixed: several families praise attentive CNAs, therapy staff, and a clean, welcoming environment, while others report serious concerns about billing/finance handling, unanswered call buttons, and poor food quality. Prospective families should ask pointed questions about financial oversight and staffing responsiveness before choosing this community.

The Good

  • CNAs praised for compassionate, attentive care
  • Clean facility with good overall atmosphere
  • Therapy team described as knowledgeable
  • Staff called friendly and caring by several reviewers

The Bad

  • One serious report of mishandled resident finances and poor communication
  • One account of call button going unanswered for hours
  • One report of water being shut off to a resident's room
  • Food quality criticized as scarce or unrecognizable in one review

AI-generated from reviews and community data.

About River Oaks Post Acute and Rehabilitation Center

River Oaks Post Acute and Rehabilitation Center is a skilled nursing / long term care community in Louisville, Kentucky. The community is licensed for up to 122 residents.

Families rate River Oaks Post Acute and Rehabilitation Center 4 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 12 ratings combined

4★ on Google (12)

Julian Lane

May 2026

via Google

Sharon Smith is over my mother's money. I tried to talk to her about being my mother's power of attorney. She got smart with me. Threatened to call police. Didn't listen to my mother saying she wants a bank statement. Then walked out in the hallway of the nursing home. Told the nurses I'm trying to get my mother's money. She also call her husband to my mother's room to scare me. Now it's hard to find out anything. Or get anything done. I gave them my number so I can keep up with my mother's appointments. The never call. I never get updates. Sharon Smith takes my mother's whole disability check and her retirement check. And says it for her staying there. The lady at the front desk acts like she doesn't know anybody or what going when it comes to the people above Sharon Smith. I'm very disappointed with this place. And I'm very upset how they are treating my mother!

Jenny Johnson

Apr 2026

via Google

All in all my experience with river oaks has been pleasant. I was very nervous when my aunt told me my uncle was going to be staying for rehab but they made it easier to deal with. Especially their CNAs!! One cna in particular helped my aunt and I deal with the emotions and anxiety we were having and she gave the best care to my uncle! I can’t remember her name but she has red hair. That girl works! Without her I’m not sure how our experience would have been.

Mary Wilder

Jul 2025

via Google

If you care about your loved one, don't bring them here. Nothing good to say about this place. The food was scarce and often times unrecognizable. The day my husband left, they turned the water off to his room. Couldn't even wash his face. The call button went unanswered for several hours, then they yelled, what do you want when they finally came.

Jenn Sears

Nov 2024

via Google

Beautiful facility with wonderful and helpful staff. They genuinely care for their residents, provided meal options, a knowledgeable therapy team, clean, and several activities to choose from. I highly recommend River Oaks if you need care for your loved ones or for rehabilitation services.

Max Kenigsberg

Jul 2024

via Google

This facility has a great environment. Staff care and are friendly, food is pretty good, the floors are very clean, and overall good vibes all around. I am impressed with the progress they are showing.

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Frequently Asked Questions

What types of care does River Oaks Post Acute and Rehabilitation Center offer?

River Oaks Post Acute and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is River Oaks Post Acute and Rehabilitation Center located?

River Oaks Post Acute and Rehabilitation Center is located at 920 South 4th Street in Louisville, Kentucky.

What do families say about River Oaks Post Acute and Rehabilitation Center?

Reviews of River Oaks are sharply mixed: several families praise attentive CNAs, therapy staff, and a clean, welcoming environment, while others report serious concerns about billing/finance handling, unanswered call buttons, and poor food quality. Prospective families should ask pointed questions about financial oversight and staffing responsiveness before choosing this community.

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