3300 West 175th Street
2.6(42 ratings)
1 / 3CMS Care Compare
Reviewers describe a deeply mixed experience at Pine Crest, with a low overall Google rating driven by frequent complaints about cleanliness, odors, staffing shortfalls, and communication breakdowns with families. A smaller number of reviewers praise specific staff members, the admissions team, and the wound care unit, and note that administration has been working to improve conditions.
AI-generated from reviews and community data.
Pine Crest Health Care in Hazel Crest, Illinois is a Joint Commission Approved skilled nursing and rehabilitation facility specializing in post-hospital recovery and care. The facility provides comprehensive medical services and specialties under one roof, with a focus on helping residents regain their fullest potential of health and functioning.
The community features focused, specialized care units dedicated to residents with similar treatment needs and levels of care. Each staff member works in a dedicated role to provide excellent, focused treatment and caregiving. Pine Crest has particular expertise in psychiatric and mental health care, offering specialized Dual Diagnosis treatment—a specialty the facility notes few facilities can match. The medical director leads multi-disciplinary teams of highly trained healthcare professionals with the goal of reducing re-hospitalization and returning residents to their optimum level of health, physical function, and independence.
Family involvement is encouraged as part of the recovery process, with a 24/7 visiting policy that allows families to provide active presence and emotional support. The facility emphasizes creating a nurturing and inclusive experience for both residents and their families throughout the care journey.
Pine Crest accepts Medicare, Medicaid, VA benefits, private insurance, and private pay options.
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Help Me Choose2.6overall · 42 ratings combined
2.6★ on Google (42)
Jerry Robinson
Jun 2026
I've been in here since June 17th. And some of the workers are so beautiful and amazing.but there are also some that don't care about the patient and people that have to be there. The cooks that cooking all the meals Brk,lunch, dinner! Just putting things together and giving it to all the patient and people in here on both floors. And that's not right. But they go out and get them good food.🤨🤔
Darrin Logan (Dblack)
Nov 2025
The service is good, but it need a refresh inside.
Magdalena
Aug 2025
I'm so very grateful to Robin in admissions who went above and beyond to help me with placement for my husband when I wasn't able to get help from his Social worker,Nicki Excels at her job being very professional and kind to me and my son,Dave was also helpful and kind and patient when I called,again I thank Robin,if it wasn't for her helping me when no one else would,I don't know what I would have done, she has the sweetest,kindest heart and soul,I am happy with the care my husband received, everyone was always kind and helpful to us.
Joani Ramos
Apr 2025
Went to visit my uncle who is in the dump of a building for hospice. He is a Vietnam vet and VA actually thinks this place is ok for our heros. First off just pulling up you see how much of a dump it is. When you open the door the stench is overwhelming. It smells of piss and mold. Going up in the elevator you can smell it getting worse. Filth everywhere. My Uncles room is disgusting. The light was broken and instead of changing the florescent bulb it was taken out and leaning on the wall. Dangerous if it fell on the floor, they explode. There was puke on the wall by his head that wasn't from him. Curtains were ripped about 30 years old and hanging off the rod. The windows were so filthy you can't see through them. The window isn't even sealed to the wall. I had to ask for cleaning supplies to clean his room. Walking down the hall to find a worker you could smell the string stench of someone smoking in their room. Seriously the place is going to burn down and kill every resident. The staff acted like they were deaf. PLEASE DO NOT PLACE A LOVED ONE HERE!!!!!!!!!!!!!!!!!!!
Georgette Villani
Mar 2025
The outside looks like trash, screens busted. Inside is dirty, nuses are were stripper clothes. Equipment is dirty scratched up etc. Residents are dirty. No linen etc Shame on the state letting places like this stay open. People that own it should not sleep at night. I hope there loved ones will be at a place like this...
Pine Crest Health Care offers Skilled Nursing / Long Term Care.
Pine Crest Health Care is located at 3300 West 175th Street in Hazel Crest, Illinois.
Reviewers describe a deeply mixed experience at Pine Crest, with a low overall Google rating driven by frequent complaints about cleanliness, odors, staffing shortfalls, and communication breakdowns with families. A smaller number of reviewers praise specific staff members, the admissions team, and the wound care unit, and note that administration has been working to improve conditions.
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