1 / 5CMS Care Compare
Reviews for Embassy of Pickerington are sharply divided: several describe serious concerns about cleanliness, staffing, and safety, while one detailed account praises compassionate, family-like care. The community's 2.7-star average across 78 Google reviews reflects this inconsistency in resident experience.
AI-generated from reviews and community data.
Embassy of Pickerington is a senior living community in Pickerington, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.7 out of 5 across 78 reviews.
Embassy of Pickerington is a skilled nursing / long term care community in Pickerington, Ohio. The community is licensed for up to 96 residents.
Families rate Embassy of Pickerington 2.7 out of 5 based on 78 Google reviews.
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Help Me Choose2.7overall · 78 ratings combined
2.7★ on Google (78)
Jennifer Carter
Jul 2026
My uncle was there and the staff was horrible they was not taking good care of my uncle .The therapist that was helping my uncle was very good to him .I would not recommend anybody to that place I give them a big fat 000000000000000000000000000000000 for there rating
Christine Kemp
Jun 2026
I would never recommend this place for anyone. It does not by any means have qualified nursing care and absolutely does not provide skilled nursing and rehab services, as advertised. My love one was never bathed, nor changed when needed, the food was of poorest quality. I told the nurse that the wound vac needed to be attended and emptied, in return I was told the facility was not equipped to manage or attend to this device, within a few days I found the device was intentionally disconnected from functioning. When I reported the obvious possibility the wound was infected due to lack of proper care, the nurse looked at the device , shook it, looked at the wound area, restarted the device and said she saw no problem. When I called the office of the surgeon and spoke with the nurse with my concern, she called Embassy of my concern, the nurse at Embassy said she checked and found no evidence for concern, and she was only responsible for the orders to remove the wound vac on June 15th. Yet Embassy advertises as a wound care facility amongst other available care. My loved one is currently back in the hospital due to a condition which I am not currently in the know how whether it is related to the poor care and wound infection as part of the emergency situationyet. But I am overjoyed because this created opportunity that confirmed infection in his post surgery wound, and needed immediate medical care. I told the ER attending team I had tried to get the Embassy attending staff to realize for nearly a week prior to June 23rd that indication was obvious infection existed. I believe my prayers were heard and circumstances arose that lead to my loved one going to ER, as a means to get him out of the extremely poor care at Embassy Pickerington.<br>Please be on guard and closely involved if any loved one's go to the antiquated, poorly staffed facility of Embassy Pickerington. I won't neglect to say the maintenance crew from my experience keeps the entry and hallway areas better than some other nursing homes/rehab facilities . And I would grade their work for cleaning at a SEVEN of those areas.<br>Otherwise I hope going forward the State of Ohio investigate these facilities and reprove the medical teams, so citizens are provided sufficient care.
Moriah Parker
Jun 2026
I would gladly leave y'all less than one star if that was possible. I’ll be back to update my review with detail…the amount of stars won’t change though.
Angie Brazzell
Apr 2026
I would give it less stars if I could! Do not let these posed pictures fool you, this place is awful! I was taken here after knee surgery and for 5 days they just left me in bed. PT didn't see me until Friday for about 10mn and that was just to assess how far I could bend my knee, and I got there on Weds April 8th. I should have been up and moving, but because PT didn't see me or give the ok I had to lay in bed and use a bed pan until the next Monday! Not that it mattered anyway because the dingy little bathroom was used as storage for beside commodes, walkers, etc so it was a fall risk for me even if I could've gotten up. They did find me a bedside commode I'll give them that much. They have small 9x12 rooms with 2 PEOPLE AND MEDICAL EQUIPMENT CRAMMED INTO THAT TINY SPACE! If you and your roommate have visitors at the same time it's ridiculously tight. The rooms are dingy, the only time I saw it really cleaned was on a Saturday morning by a lovely lady named Candy, the rest of the time they only emptied trash and swept the middle of the room. I wiped off the tray table myself daily. There are some really great aides (Jennifer, Shay, Marion, Guy, Honesty) but the rest are very noncommittal, annoyed, and could care less. I pushed my light to use the bathroom and it was over half an hour before anyone came. I realize they are understaffed, but this place needs to be investigated. My roommate told a night aide she needed the bed pan and was told " you have on a depend diaper just go ahead and pee"! That is totally unacceptable!! Who knows how long she would've had to lay in her own urine?! My 3rd night there the nurse on duty tried to give me my roommates medication (Suboxone) that would have made me very sick or possibly sent me to the hospital! Thankfully I was paying attention and knew it was for my roomie. Then while the nurse is standing there looking at me blankly while I'm trying to explain it's not my medication, the aide that went to get my ice pack for my knee comes back in and tries to give the ice pack to my roomie!! The food for the most part is slop, you get what you get, my hubby brought me turkey sticks, granola bars, and fruit because most of the stuff I wouldn't eat. My roomie has her hubby and bestie bring her dinner most days, and a couple of sandwiches in case she gets hungry later in the night because she had bypass surgery and some stuff she can't eat. Don't even think about requesting anything special diatery wise it won't happen. Any questions about the food is met with a blank look then they walk away! Instead of the kitchen staff serving the meals, they pull the aides who are already understaffed off the floor and they deliver the food to the rooms which makes no sense because if someone needs immediate attention they can't get it because the aides are busy on the food cart! You can't make this stuff up! They are money hungry and just want to fill beds. Like I said these pictures are not reality please do NOT send a loved one here for any reason. You're better off to take them home if possible because this place is not going to take good care of them.
Leo Stew
Apr 2026
**Improved 5-Star Review – Embassy of Pickerington Rehabilitation Center (Updated for 2026)**<br><br>★★★★★<br><br>If you’re searching for truly exceptional respiratory care for your loved one, the Respiratory Therapy Department at Embassy of Pickerington in Ohio is in a league of its own! This outstanding team doesn’t just meet expectations—they shatter them with the absolute latest 2026 technology and a level of personalized, proactive care that feels like family.<br><br>They’re equipped with the newest smart ventilators featuring real-time AI monitoring, delivering cutting-edge support tailored to every patient’s needs. What impressed me most is their flawless precision with end-tidal CO2 checks and continuous advanced monitoring—giving us total peace of mind knowing every breath and vital detail is watched over 24/7.<br><br>From expert trach changes to seamless transport ventilator setups, they keep loved ones safe, comfortable, and mobile even during transfers. The staffing is unmatched: two dedicated respiratory therapists on every day shift and two on night shift, around the clock. That means expert help is always right there when you need it.<br><br>The care here is warm, professional, and deeply personal. Embassy of Pickerington isn’t just a rehab center—it’s a true lifeline for anyone needing world-class respiratory support. I can’t recommend this department highly enough.
5 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 19, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 19, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jan 14, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Have proper power supply for life support equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have proper power supply for life support equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Embassy of Pickerington offers Skilled Nursing / Long Term Care.
Embassy of Pickerington is located at 1300 Hill Road North in Pickerington, Ohio.
Reviews for Embassy of Pickerington are sharply divided: several describe serious concerns about cleanliness, staffing, and safety, while one detailed account praises compassionate, family-like care. The community's 2.7-star average across 78 Google reviews reflects this inconsistency in resident experience.
Embassy of Pickerington had 5 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Embassy of Pickerington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Pickerington bring help to the house: daily living, companionship, and respite for family caregivers.
