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Pflugerville Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
120

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Pflugerville Nursing and Rehabilitation Center are mixed, with several families praising rehab outcomes, staff kindness, and a full activities calendar, while others report troubling communication problems and at least one incident of unprofessional staff behavior toward a resident.

What reviewers praise

  • Praised for short-term rehab recovery
  • Staff described as kind and understanding
  • Wide activity calendar: bible study, music, bingo
  • Staff helped family navigate care for years
  • Resident kept clean, dry, and well groomed

What reviewers flag

  • One report of a staff member verbally demeaning a resident
  • Multiple reports of difficulty reaching staff or getting clear answers by phone
  • One report described rooms as dark and cramped

AI-generated from reviews and community data.

Pflugerville Nursing and Rehabilitation Center is a senior living community in Pflugerville, Texas offering Skilled Nursing / Long Term Care, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 78 reviews.

About Pflugerville Nursing and Rehabilitation Center

Pflugerville Nursing and Rehabilitation Center is a skilled nursing and long-term care community operated by Wellsential Health, licensed for up to 120 residents. The facility holds a 4 out of 5 star rating from the Centers for Medicare and Medicaid Services and is certified for both Medicare and Medicaid. It offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, wheelchair accessibility, restaurant-style dining, and social activities.

Reviewers describe markedly different experiences. Several praised the staff's professionalism, kindness across all roles from nurses to housekeepers, and attentive care during rehabilitation stays. One reviewer wrote that administrators "constantly checked on my comfort and progress." Families also highlighted strong communication and culturally responsive care. However, other reviewers reported significant concerns about staffing conduct, communication gaps, medication management delays, room cleanliness, responsiveness to call requests, and a sense that staff did not take personal interest in residents' welfare.

Types of Care at Pflugerville Nursing and Rehabilitation Center

Memory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Pflugerville Nursing and Rehabilitation Center

3.6overall · 78 ratings combined

3.6★ on Google (78)

Jian Ware Enthusiast

Jul 2026

via Google ↗ · Report

The staffs were friendly. However, the facility was very old and dated.

Michael McGahuey

Jul 2026

via Google ↗ · Report

It was ok shout out to majesty she was great plus there was two nurses don't remember Juan Jennifer Allison

tara Schulte

Apr 2026

via Google ↗ · Report

Very nice place the inside looks amazing but staff dont really acknowledged when ppl need help

Chris Ocampo

Feb 2026

via Google ↗ · Report

Chris campo was name I was under misspelled use that for keeping my things security facility someone let them in stole my stuff sad disappointed when I'm able to walk I will prosecute and have peron arrested trust you with my life not even things I ordered 2 days there last helling all night help me scared me quick

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By submitting, you're okay with us and Pflugerville Nursing and Rehabilitation Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

7 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 6, 2026Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 4, 2026

Jun 25, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 6, 2025

Apr 3, 2025Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2025

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2025

Oct 1, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2024

Sep 17, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2024

Feb 16, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 12, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 12, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024

Dec 4, 2022Fire Safety StandardHealth Standard5 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 15, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2022

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pflugerville Nursing and Rehabilitation Center offer?

Pflugerville Nursing and Rehabilitation Center offers Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Does Pflugerville Nursing and Rehabilitation Center offer respite or short-term stays?

Yes. Pflugerville Nursing and Rehabilitation Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Pflugerville Nursing and Rehabilitation Center located?

Pflugerville Nursing and Rehabilitation Center is located at 104 Rex Kerwin Court in Pflugerville, Texas.

What do families say about Pflugerville Nursing and Rehabilitation Center?

Pflugerville Nursing and Rehabilitation Center carries a 3.6 out of 5 rating from 78 Google reviews. Reviews for Pflugerville Nursing and Rehabilitation Center are mixed, with several families praising rehab outcomes, staff kindness, and a full activities calendar, while others report troubling communication problems and at least one incident of unprofessional staff behavior toward a resident. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Pflugerville Nursing and Rehabilitation Center do on recent health and safety inspections?

Pflugerville Nursing and Rehabilitation Center had 7 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pflugerville Nursing and Rehabilitation Center?

Submit the Request Information form on this page, or contact Pflugerville Nursing and Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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