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Windsor Nursing And Rehabilitation Center Of Duval

5301 W Duval Rd

3.4(70 ratings)

Windsor Nursing And Rehabilitation Center Of Duval — photo 11 / 5

Quick Facts

Medicaid support
Staff assist families with Medicaid billing and applications
Smoking accommodations
Dedicated covered outdoor smoking area with staff assistance
On-site therapy services
On-site PT, OT, and speech therapy for residents
In-house shopping
Country store inside facility for resident purchases

What Families Think

Reviews of Windsor Nursing and Rehabilitation Center of Duval are sharply mixed, with many families praising specific staff members and life-saving emergency care, while others describe serious neglect, missing belongings, and poor communication. The facility serves a long-term and Medicaid population and offers therapy services, a country store, and smoking accommodations, but the building itself is noted as older and in need of repair.

The Good

  • Staff repeatedly praised for compassion and dedication
  • Multiple accounts of staff saving residents' lives during emergencies
  • Strong PT/OT/speech therapy outcomes reported by residents
  • Help navigating Medicaid billing and applications
  • On-site country store and varied daily activities
  • Accommodates residents who smoke with dedicated area

The Bad

  • Several reports of neglect leading to injuries or hospitalization
  • Multiple complaints about missing belongings, clothing, or medications
  • Reports of poor communication, including failure to notify families of deaths
  • Building described as old and in need of repair

AI-generated from reviews and community data.

About Windsor Nursing And Rehabilitation Center Of Duval

Windsor Nursing And Rehabilitation Center Of Duval is a skilled nursing / long term care community in Austin, Texas.

Families rate Windsor Nursing And Rehabilitation Center Of Duval 3.4 out of 5 based on 70 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 70 ratings combined

3.4★ on Google (70)

Cathy Brown

Apr 2026

via Google

The building is old and in need of some repair. The staff members are dedicated to the clients and their overall well being. The clients appear to be happy and well taken care of. There seems to be lots of activities to join or just sit and relax in the beautiful garden.

LeeAnn Leavitt

Jan 2026

via Google

Very happy with Pamela helping with Medicaid billing and application! She goes above and beyond every year. The staff are also great about quarterly reports on my loved one and keeping me notified of everything going on.

Connie Fullick

Aug 2025

via Google

"I want to share my heartfelt gratitude for the wonderful care provided. While the facilities may not be the newest, the compassion and dedication of the caregivers and administration more than make up for it. My loved one was treated with such dignity and respect during his final days, and the staff went above and beyond to ensure his comfort. It's clear that the team truly cares about the residents, not just as patients but as individuals. I’ll forever be grateful for the kindness, professionalism, and love shown to my family during such a difficult time."

Ophelia Thomas

Aug 2025

via Google

Full of seniors who look miserable because they don't get visitors

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Frequently Asked Questions

What types of care does Windsor Nursing And Rehabilitation Center Of Duval offer?

Windsor Nursing And Rehabilitation Center Of Duval offers Skilled Nursing / Long Term Care.

Where is Windsor Nursing And Rehabilitation Center Of Duval located?

Windsor Nursing And Rehabilitation Center Of Duval is located at 5301 W Duval Rd in Austin, Texas.

What do families say about Windsor Nursing And Rehabilitation Center Of Duval?

Reviews of Windsor Nursing and Rehabilitation Center of Duval are sharply mixed, with many families praising specific staff members and life-saving emergency care, while others describe serious neglect, missing belongings, and poor communication. The facility serves a long-term and Medicaid population and offers therapy services, a country store, and smoking accommodations, but the building itself is noted as older and in need of repair.

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