MyLivingChoice

Heritage Park Rehabilitation and Skilled Nursing Center

2806 Real St

3.8(85 ratings)· Austin average: 4.4

Part of Wellsential Health · 67 communities · 4.3★ average

Heritage Park Rehabilitation and Skilled Nursing Center — photo 11 / 3

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
197
Wound care specialty
Known for treating complex surgical and chronic wounds
Building condition
Older building that reviewers say needs renovation

What Families Think

Heritage Park is a skilled nursing and long-term care facility in Austin where many families and residents praise specific staff members, particularly a wound-care nurse and a social worker, for compassionate, skilled care. At the same time, a substantial number of reviewers describe serious problems with cleanliness, staffing consistency, and oversight of vulnerable residents, especially those with dementia.

The Good

  • Wound care nursing repeatedly praised as exceptional
  • Physical and occupational therapy team frequently commended
  • Social worker Liv Hinton singled out for compassionate support
  • Many reviewers say staff treat residents like family
  • Food praised by several residents and family members

The Bad

  • Multiple reports of roaches, urine odor, and dirty floors
  • Several reports of missing clothing, glasses, or money
  • Reports of thin weekend staffing and slow response to complaints
  • One serious report that dementia patients lack activities and qualified supervision

AI-generated from reviews and community data.

About Heritage Park Rehabilitation and Skilled Nursing Center

Heritage Park Rehabilitation and Skilled Nursing Center is a skilled nursing / long term care community in Austin, Texas.

Families rate Heritage Park Rehabilitation and Skilled Nursing Center 3.8 out of 5 based on 85 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 85 ratings combined

3.8★ on Google (85)

Rick Noble

Jul 2026

via Google

I recently moved into this nursing home, and my experience has been great so far. The admission process was easy, and the staff made everything go smoothly. The business office was organized, helpful, and answered all of my questions. The nurses and clinical staff are caring, experienced, and always treat me with kindness and respect. I'm very happy with the care I've received and would recommend this facility to others.

Paula Robles

Jul 2026

via Google

not a great place they lose clothes and don't answer the phone place smells of urine

Herschel Thurman

Jun 2026

via Google

First time here and was sent with a bunch of injuries! I’m under MAP insurance so was a little worried about the quality of my stay but was surprised when I got here. I’m loving the staff that are making my stay here comfortable. Especially the wound care specialist (Pat) who’s dressing all my wounds on the daily with a smile. She’s enjoys it which gives me hope for a speedy recovery. The med doctors and nurses are managing my pain great, plus PT getting me up for my consecutive workouts. Giving this place 5 stars because they deserve it 💪🏾💪🏾💪🏾💪🏾

ana-marija brletic

Jun 2026

via Google

They feed us excellent food and staff is very friendly.

monica keller

Jun 2026

via Google

I’d like to recognize Liv Hinton the Social Worker at Hetitage Park for providing outstanding support. She consistently demonstrates compassion, professionalism and genuine concern for residents and their families. She goes above and beyond to ensure residents receive the services and support they need. Liv is truly an asset to the Nursing home and the residents she serves.

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Frequently Asked Questions

What types of care does Heritage Park Rehabilitation and Skilled Nursing Center offer?

Heritage Park Rehabilitation and Skilled Nursing Center offers Skilled Nursing / Long Term Care.

Where is Heritage Park Rehabilitation and Skilled Nursing Center located?

Heritage Park Rehabilitation and Skilled Nursing Center is located at 2806 Real St in Austin, Texas.

What do families say about Heritage Park Rehabilitation and Skilled Nursing Center?

Heritage Park is a skilled nursing and long-term care facility in Austin where many families and residents praise specific staff members, particularly a wound-care nurse and a social worker, for compassionate, skilled care. At the same time, a substantial number of reviewers describe serious problems with cleanliness, staffing consistency, and oversight of vulnerable residents, especially those with dementia.

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