Teri Saunders
Apr 2025
I would not recommend.
Heritage Lakes Senior Living Community
19005 Pleasant Bay Blvd4.6(35 ratings)· Pflugerville average: 4.2
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1 / 5Quick Facts
- Total units
- 118
- Licensed capacity
- 118 residents
- Licensed operator
- Hlal Pflugerville, LLC
- Ownership
- Family-owned senior living community
- Housing style
- Cottages with 2 bedrooms, 2 baths, garage
- On-site services
- On-site church services and hair styling
- Meal service
- Lunch delivered to residents' doorsteps
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families consistently praise Heritage Lakes for its warm, attentive staff and successful transitions between independent and assisted living. Reviewers highlight the cottage-style housing, on-site services, and a strong sense of community, with several noting real improvements in residents' quality of life after moving in.
What reviewers praise
- Staff (Robyn, Shannon) praised for communication and care
- Reviewers report improved health and quality of life
- Smooth support transitioning from independent to assisted living
- Meals delivered directly to residents' doors
- Cottage-style homes with private bedrooms and garage
- Strong sense of community among residents
What reviewers flag
- No pricing information published for prospective families
AI-generated from reviews and community data.
Heritage Lakes Senior Living Community is a senior living community in Pflugerville, Texas offering Assisted Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 35 reviews.
About Heritage Lakes Senior Living Community
Heritage Lakes is an assisted living community in Pflugerville, Texas, offering a family-owned senior living environment designed to feel like home. Located at 19005 Pleasant Bay Drive, the community provides care and support tailored to promote wellness and peace of mind for residents.
The community emphasizes a serene setting that fosters connection to nature and to one another. The dedicated team supports residents with care and compassion, recognizing that aging is unique for each individual and offering options to address diverse needs.
Heritage Lakes hosts lively social events alongside quieter moments of reflection, creating opportunities for residents to celebrate life together and form lasting memories. The community cultivates a strong sense of togetherness and support among its residents.
Types of Care at Heritage Lakes Senior Living Community
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Multiple Floor Plans
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Outdoor Patio
Activities
- Social Activities
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Help Me ChooseReviews of Heritage Lakes Senior Living Community
4.6overall · 35 ratings combined
4.6★ on Google (35)
Babette Ami
Feb 2025
This place has really gone downhill. I would not recommend this place to any family or loved ones.
David Clement
Nov 2024
I’ve had my father in other communities, but this one stands out as the best. I firmly believe that the staff is the heart and soul of this community. When we toured the community, the first person we met was Robyn. She was incredibly impressive. Before we even moved my father in, Robyn demonstrated exceptional communication, care, and attention to us.
Julian Rodriguez
Oct 2024
I had a patient that was doing quite poorly with her previous living situation. Then they moved to Heritage Lakes and their health greatly improved. Our services emphasizes quality of life and that high quality was found at Heritage Lakes. The staff have been responsive, kind, and express empathy that other facilities should mirror. I highly recommend this facility.
Helen Klingensmith
Sep 2024
I am so glad I found this place for my mom. Robyn was amazing and the reason I knew this would be the place! It has been the easiest process thanks to her understanding and kindness. My mom is so happy here. Thank you Robyn.
Frequently Asked Questions
What types of care does Heritage Lakes Senior Living Community offer?
Heritage Lakes Senior Living Community offers Assisted Living.
Where is Heritage Lakes Senior Living Community located?
Heritage Lakes Senior Living Community is located at 19005 Pleasant Bay Blvd in Pflugerville, Texas.
What do families say about Heritage Lakes Senior Living Community?
Heritage Lakes Senior Living Community carries a 4.6 out of 5 rating from 35 Google reviews. Families consistently praise Heritage Lakes for its warm, attentive staff and successful transitions between independent and assisted living. Reviewers highlight the cottage-style housing, on-site services, and a strong sense of community, with several noting real improvements in residents' quality of life after moving in. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Heritage Lakes Senior Living Community?
Submit the Request Information form on this page, or contact Heritage Lakes Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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