hannibal ten
Apr 2026
As a nurse visiting a family member, I was pleasantly surprised by the facility. The staff were respectful and helpful. I loved the lady at the front desk. Ill be back next week
Parkville Care Center
5 Greenwood Street
2.6(45 ratings)· Hartford average: 2.3
1 / 5Quick Facts
- Total units
- 150
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 150
- Limb loss program
- All-phase limb-loss recovery program on-site
- Population served
- Accepts justice-involved or hard-to-place residents
- Quality recognition
- 2026 AHCA/NCAL Silver Achievement in Quality Award
CMS Care Compare
What Families Think
Reviews of Parkville Care Center are sharply mixed: one visitor praised respectful, helpful staff, but several family members describe missing money or belongings, slow response to call bells, unsanitary conditions, and instances where serious medical symptoms went unaddressed. The facility specializes in complex post-acute needs, including on-site hemodialysis, limb-loss recovery, and care for justice-involved or hard-to-place residents.
The Good
- On-site hemodialysis and renal care
- Specialized all-phase limb-loss recovery program
- CMS Five-Star rating earned
- 2026 AHCA/NCAL Silver Quality Award recipient
- One reviewer praised respectful, helpful staff
The Bad
- Multiple reports of missing money or personal belongings
- Reports of slow response to calls for assistance
- Complaints of unsanitary conditions and odors in patient areas
- One report of serious vitals going unaddressed
- Multiple complaints about poor food quality
AI-generated from reviews and community data.
About Parkville Care Center
Parkville Care Center is a skilled nursing facility in Hartford, Connecticut, providing long-term and post-acute care with specialized services for individuals with complex medical and social needs. The facility offers comprehensive care to residents with Alzheimer's disease and related dementia, as well as those who are justice-involved or difficult to place.
The center provides on-site hemodialysis and renal care, an all-phase limb loss program, and rehabilitation services through its Touchpoints Therapy program. Social services, care planning, and discharge planning support residents and families throughout their stay. The facility is operated by iCare Health Network, a licensed operator of skilled nursing facilities.
Parkville Care Center has earned a CMS Five-Star rating and received the 2026 AHCA/NCAL Silver – Achievement in Quality Award, recognizing systematic, organization-wide performance improvement. The facility emphasizes creating a homelike environment where residents are treated with dignity, compassion, and respect, delivering culturally appropriate care that reflects the traditions, languages, and values of the diverse community served.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.6overall · 45 ratings combined
2.6★ on Google (45)
Cosmic Energy
Sep 2025
My dad passed away here 2 weeks ago. His wallet is missing that had money and personal medical cards in it. Staff was not check on him frequently and what happened to him was not caught fast enough…
Candida Flores
May 2025
While the administration areas are spotless and in good repair, the areas where the patients are housed is absolutely shameful. Beds are in disrepair, the hallways and rooms smell like dog poop, the patients call for assistance and aid comes an hour or more later (I personally witnessed this when visiting my friend). Her vitals were off the chart (diastolic blood pressure was 108 and sugar level 248. The person who took her blood pressure positioned the blood pressure monitor incorrectly. Despite her alarming vitals and concerning symptoms, nothing was done. This patient has had three heart attacks, just had surgery to implant a pace maker on one of her legs, which had no pulse or circulation prior to the surgery, and is diabetic. Despite her health history, no one seemed concerned with her high sugar reading and her diastolic reading of 108. Absolutely unbelievable!
Pamela Pepper
May 2025
My husband has been at Parkville since the end of September. He is finally coming home. He never needed that place to begin with!! It is the most disgusting place I've ever encountered!!! The food is despicable, some of the s aides are rude, they always have wi-fi issues where you can't call in or out etc. If your loved one is there get them out for their sake!! If you are thinking about sending your loved one there then please take my advice DON'T!!! If I could of put no stars I would of!!
Sunsirae Polite
Aug 2024
My father was a patient at Parkville, Let me start by saying the place is disgusting it’s more like a nursing home for the insane. I’ve never walked into a nursing home where patients are in and out of patients room, music blasting. You got the nurses who don’t have any personality, don’t acknowledge the family, the food they serve is absolutely disgusting it looks like road kill.. The breakfast every morning is the same thing. My father has had money stolen from him in the facility which staff said they will investigate and get back to me. They never did. My dad’s wounds they said was 90% cleared up. Which was a lie he ended up back in the hospital. The hospital agreed his wasn’t getting the proper care as well as we called the health department on this facility. They went out personally and spoke with my father. This facility is awful they can say what they want. This place is ghetto unprofessional and disgusting..
Frequently Asked Questions
What types of care does Parkville Care Center offer?
Parkville Care Center offers Skilled Nursing / Long Term Care.
Where is Parkville Care Center located?
Parkville Care Center is located at 5 Greenwood Street in Hartford, Connecticut.
What do families say about Parkville Care Center?
Reviews of Parkville Care Center are sharply mixed: one visitor praised respectful, helpful staff, but several family members describe missing money or belongings, slow response to call bells, unsanitary conditions, and instances where serious medical symptoms went unaddressed. The facility specializes in complex post-acute needs, including on-site hemodialysis, limb-loss recovery, and care for justice-involved or hard-to-place residents.
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