hannibal ten
Apr 2026
As a nurse visiting a family member, I was pleasantly surprised by the facility. The staff were respectful and helpful. I loved the lady at the front desk. Ill be back next week
1 / 5Quick Facts
- Total units
- 150
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 150
- Inspections
- View history (48 citations)
- Limb loss program
- All-phase limb-loss recovery program on-site
- Population served
- Accepts justice-involved or hard-to-place residents
- Quality recognition
- 2026 AHCA/NCAL Silver Achievement in Quality Award
CMS Care Compare
What Families Think
Reviews of Parkville Care Center are sharply mixed: one visitor praised respectful, helpful staff, but several family members describe missing money or belongings, slow response to call bells, unsanitary conditions, and instances where serious medical symptoms went unaddressed. The facility specializes in complex post-acute needs, including on-site hemodialysis, limb-loss recovery, and care for justice-involved or hard-to-place residents.
The Good
- On-site hemodialysis and renal care
- Specialized all-phase limb-loss recovery program
- CMS Five-Star rating earned
- 2026 AHCA/NCAL Silver Quality Award recipient
- One reviewer praised respectful, helpful staff
The Bad
- Multiple reports of missing money or personal belongings
- Reports of slow response to calls for assistance
- Complaints of unsanitary conditions and odors in patient areas
- One report of serious vitals going unaddressed
- Multiple complaints about poor food quality
AI-generated from reviews and community data.
Parkville Care Center is a senior living community in Hartford, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 45 reviews.
About Parkville Care Center
Parkville Care Center is a skilled nursing facility in Hartford, Connecticut, providing long-term and post-acute care with specialized services for individuals with complex medical and social needs. The facility offers comprehensive care to residents with Alzheimer's disease and related dementia, as well as those who are justice-involved or difficult to place.
The center provides on-site hemodialysis and renal care, an all-phase limb loss program, and rehabilitation services through its Touchpoints Therapy program. Social services, care planning, and discharge planning support residents and families throughout their stay. The facility is operated by iCare Health Network, a licensed operator of skilled nursing facilities.
Parkville Care Center has earned a CMS Five-Star rating and received the 2026 AHCA/NCAL Silver – Achievement in Quality Award, recognizing systematic, organization-wide performance improvement. The facility emphasizes creating a homelike environment where residents are treated with dignity, compassion, and respect, delivering culturally appropriate care that reflects the traditions, languages, and values of the diverse community served.
Types of Care at Parkville Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Parkville Care Center
2.6overall · 45 ratings combined
2.6★ on Google (45)
Cosmic Energy
Sep 2025
My dad passed away here 2 weeks ago. His wallet is missing that had money and personal medical cards in it. Staff was not check on him frequently and what happened to him was not caught fast enough…
Candida Flores
May 2025
While the administration areas are spotless and in good repair, the areas where the patients are housed is absolutely shameful. Beds are in disrepair, the hallways and rooms smell like dog poop, the patients call for assistance and aid comes an hour or more later (I personally witnessed this when visiting my friend). Her vitals were off the chart (diastolic blood pressure was 108 and sugar level 248. The person who took her blood pressure positioned the blood pressure monitor incorrectly. Despite her alarming vitals and concerning symptoms, nothing was done. This patient has had three heart attacks, just had surgery to implant a pace maker on one of her legs, which had no pulse or circulation prior to the surgery, and is diabetic. Despite her health history, no one seemed concerned with her high sugar reading and her diastolic reading of 108. Absolutely unbelievable!
Pamela Pepper
May 2025
My husband has been at Parkville since the end of September. He is finally coming home. He never needed that place to begin with!! It is the most disgusting place I've ever encountered!!! The food is despicable, some of the s aides are rude, they always have wi-fi issues where you can't call in or out etc. If your loved one is there get them out for their sake!! If you are thinking about sending your loved one there then please take my advice DON'T!!! If I could of put no stars I would of!!
Sunsirae Polite
Aug 2024
My father was a patient at Parkville, Let me start by saying the place is disgusting it’s more like a nursing home for the insane. I’ve never walked into a nursing home where patients are in and out of patients room, music blasting. You got the nurses who don’t have any personality, don’t acknowledge the family, the food they serve is absolutely disgusting it looks like road kill.. The breakfast every morning is the same thing. My father has had money stolen from him in the facility which staff said they will investigate and get back to me. They never did. My dad’s wounds they said was 90% cleared up. Which was a lie he ended up back in the hospital. The hospital agreed his wasn’t getting the proper care as well as we called the health department on this facility. They went out personally and spoke with my father. This facility is awful they can say what they want. This place is ghetto unprofessional and disgusting..
Government Inspection History
6 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 11, 2025Fire Safety StandardHealth Standard14 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity B of L: potential for minimal harm, patternCorrected May 23, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity B of L: potential for minimal harm, patternCorrected May 23, 2025
Dec 19, 2024Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025
Nov 19, 2024Health Complaint2 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024
Apr 3, 2024Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Jun 27, 2023Fire Safety StandardHealth Standard14 citations
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Jun 24, 2021Fire Safety StandardHealth Standard15 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2021
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Parkville Care Center offer?
Parkville Care Center offers Skilled Nursing / Long Term Care.
Where is Parkville Care Center located?
Parkville Care Center is located at 5 Greenwood Street in Hartford, Connecticut.
What do families say about Parkville Care Center?
Reviews of Parkville Care Center are sharply mixed: one visitor praised respectful, helpful staff, but several family members describe missing money or belongings, slow response to call bells, unsanitary conditions, and instances where serious medical symptoms went unaddressed. The facility specializes in complex post-acute needs, including on-site hemodialysis, limb-loss recovery, and care for justice-involved or hard-to-place residents.
How did Parkville Care Center do on recent health and safety inspections?
Parkville Care Center had 6 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Parkville Care Center?
Submit the Request Information form on this page to connect with Parkville Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Parkville Care Center? Claim this listing to update photos, pricing, and details. It's free.
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