Monique Stephens
Jul 2026
I visited the facility with a church group. The staff was very welcoming and the facility looked very tidy. I really enjoyed spending time with the residents and look forward to our next visit.
1 / 4CMS Care Compare
Reviewers consistently praise Palm Garden of Jacksonville for attentive nursing staff, a clean environment, and a smooth admissions and rehabilitation process. Family members note the facility feels welcoming and describe staff as compassionate toward long-term and short-term residents alike. Nearly all posted reviews are highly positive, with ratings of 4 or 5 stars.
AI-generated from reviews and community data.
Palm Garden Of Jacksonville is a senior living community in Jacksonville, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 185 reviews.
Palm Garden of Jacksonville is a skilled nursing and rehabilitation facility in Jacksonville, Florida, focused on helping patients return to independent living through comprehensive rehabilitative services.
The facility offers personalized rehabilitation programs designed and implemented by licensed professional therapists. These programs aim to help patients regain independence and return to the activities they enjoyed before their need for care. The center partners with patients throughout their rehabilitative stay to achieve optimum health and well-being.
The facility maintains clean, well-organized environments and emphasizes professional and helpful staff support. Mail is delivered to residents daily except on weekends and holidays, and outpatient therapy services are available for current inpatient therapy residents and those referred by their physician.
Medicare, Medicaid, and most private insurance plans may cover all or part of therapy costs; patients should contact their insurance provider or the facility's business office for specific coverage details.
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Help Me Choose4.3overall · 185 ratings combined
4.3★ on Google (185)
Monique Stephens
Jul 2026
I visited the facility with a church group. The staff was very welcoming and the facility looked very tidy. I really enjoyed spending time with the residents and look forward to our next visit.
Kenya
Jun 2026
From the Admissions personnel to the CNA 's, Nurses, Doctors and Staff this place is amazing. My mom has been there since April and has thrived. The facility is always clean and you will not ever pass by an employee without them speaking and working hard. The food is good, rooms are cozy and clean and it feels like home. We are grateful for such a wonderful place having an opening and accepting my mom into their "home away from her home".
Josephine Goodwin
Mar 2026
So far, ( 2 weeks) my Mom's care and service has been very good at Palm Gardens. I'm a business owner and fully understand the process. Thank you, Palm Gardens
Walter Colgan
Nov 2025
I want to sincerely thank the amazing nurses who cared for my mother-in-law. Your kindness, patience, and genuine compassion truly touched our hearts. You weren’t just doing your jobs — you care for her as if she were your own family. Every smile, gentle word, and thoughtful gesture made such a difference in her comfort and recovery. It’s rare to meet people with such warm hearts and dedication. You made her feel safe, respected, and deeply cared for, and for that, our whole family is incredibly grateful. Thank you for being so sweet, accommodating, and attentive — you are truly angels in uniforms, and your kindness will never be forgotten.
Velda Griffin
Oct 2025
It was quick and easy to check into Palm Gardens. After the first time sign in you are recognized it knows who you are visiting. To answer a yes or no question, there were only two, all you had to do was move your head. Your picture is taken and it prints out a visitors pass. Awesome!
4 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity J of L: immediate jeopardy, isolatedCorrected Feb 25, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedCorrected Dec 21, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2021
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Palm Garden Of Jacksonville offers Skilled Nursing / Long Term Care.
Palm Garden Of Jacksonville is located at 5725 Spring Park Road in Jacksonville, Florida.
Reviewers consistently praise Palm Garden of Jacksonville for attentive nursing staff, a clean environment, and a smooth admissions and rehabilitation process. Family members note the facility feels welcoming and describe staff as compassionate toward long-term and short-term residents alike. Nearly all posted reviews are highly positive, with ratings of 4 or 5 stars.
Palm Garden Of Jacksonville had 4 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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