MyLivingChoice

Otterbein Sunset Village SeniorLife Community

9640 Sylvania-metamora Road

4.4(44 ratings)· Sylvania average: 4

Otterbein Sunset Village SeniorLife Community, photo 11 / 5

Quick Facts

Total units
50
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
50
Payment structure
Month-to-month fees, no upfront investment required
Care continuity
Couples with different care needs can stay together
Campus size
70-acre continuing care campus

What Families Think

Reviewers consistently praise Otterbein Sunset Village for compassionate, responsive staff and a smooth move-in process, especially in rehab and long-term care settings. Families describe feeling supported through a difficult transition, with several singling out specific move-in coordinators by name. No negative patterns emerge from the available reviews.

The Good

  • Staff described as kind, professional, and responsive
  • Move-in coordinators praised by name for support
  • Private rooms with own bathroom and shower
  • Rehab therapy quality highlighted by a reviewer
  • Couples can stay together across different care levels

AI-generated from reviews and community data.

Otterbein Sunset Village SeniorLife Community is a senior living community in Sylvania, Ohio offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.4 out of 5 across 44 reviews.

About Otterbein Sunset Village SeniorLife Community

Otterbein Sunset Village is a continuing care community in Sylvania, Ohio, about 12 miles from downtown Toledo, offering independent living, assisted living, memory support, and long-term care on a 70-acre campus for adults 55 and older.

The community features independent living villa homes with modern amenities including all major appliances, attached garages, and access to an indoor pool, fitness center, and on-campus dining. Assisted living residents enjoy private apartments, three daily meals, and social and recreational activities. The community also provides short-term rehab care and post-acute care for those recovering from hospitalization or outpatient procedures.

Residents have access to a well-equipped fitness center, indoor pool, restaurant at the clubhouse, and a calendar of activities ranging from coffee clubs and bridge groups to cultural outings and social events. The campus design allows couples facing different care needs to remain together, with priority access to care services available as needs change.

Payment options include month-to-month service fees with no required upfront investment or asset transfer. Flexible contract arrangements allow residents to design options suited to their individual situations.

Types of Care at Otterbein Sunset Village SeniorLife Community

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Swimming Pool
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Otterbein Sunset Village SeniorLife Community

4.4overall · 44 ratings combined

4.4★ on Google (44)

Patrick Mahoney

May 2026

via Google

I moved my mother from another facility to Otterbein Sunset Village, and it has turned out to be the right choice for her. Amy, the move-in coordinator, was especially helpful and made the transition feel much less overwhelming. She provided clear guidance throughout the process and helped ease the move for both my mother and our family. The care staff has also been wonderful to work with and consistently responsive whenever I have questions or stop by. I feel confident that my mother is in good hands. Overall, I’m grateful for the care my mother is receiving at Otterbein Sunset Village. Moving her was not easy, but the staff has made the process much easier for both my mother and our family. I would recommend Otterbein Sunset Village to others.

Traci Retholtz

Mar 2026

via Google

Otterbein Sunset Village has made an incredibly profound impact on our family, and I cannot express our gratitude enough. It is an overwhelming experience to place a loved one in a care facility - there are countless unknowns and stressors involved. For our family, Otterbein Sunset Village has met every need. Every member of the staff is kind, professional, and supportive, and our loved one is cared for on every level. From the front desk staff to the administrators, the providers, nursing, marketing, maintenance, etc - all members of the Otterbein community have tended to us and cared for us like family, and it has made all the difference. If I had to summarize in one word what Otterbein has given our family, it would be peace - peace in knowing our loved one is safe, peace in knowing we can finally be family members instead of caregivers, and peace for our loved one who is thriving because he knows he is completely supported and loved in this community. We are extremely thankful for this amazing group of people!

Carly Kieffer

Feb 2026

via Google

Moving our mom into Otterbein was not an easy decision for our family. It’s an emotional process, and one that comes with a lot of uncertainty. From the very beginning, Amy, the move-in coordinator, went above and beyond for us. She truly jumped through hoops to help make everything come together smoothly. Amy was incredibly kind, patient, and compassionate throughout the entire process. She made sure our mom felt comfortable, but she also made sure we felt supported as a family. Having someone like Amy guide us through something so difficult made all the difference. We are so grateful for her care, professionalism, and heart.

Levi Fox

Feb 2026

via Google

Heather was absolutely wonderful to work with. She was professional, responsive, and genuinely cared about making sure everything went smoothly. From start to finish, she was helpful, kind, and easy to communicate with. You can tell she takes pride in what she does. I truly appreciate her support and would highly recommend working with her.

Diana Cooper

Jan 2026

via Google

Everything about this facility is wonderful. The entire staff is great, the food is delicious, and my private room is homey. I have my own bathroom and shower which is a plus. The halls are quiet, therapy is very good too. I would never hesitate to recommend Otterbein Sunset Village to anyone in need of rehab or even permanent care. I have never felt so comfortable at any other rehab facility. This is the only option for me in the future. I hope they continue to raise the bar above everyone else. They are doing a phenomenal service to Sylvania and Toledo areas.

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Government Inspection History

9 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 19, 2026Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

Sep 4, 2025Health Complaint2 citations
  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2025

Jan 2, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2025

Oct 24, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 22, 2024

  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 22, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

Dec 28, 2023Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

Nov 30, 2023Health Complaint2 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 14, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 14, 2023

Jul 10, 2023Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2023

Oct 18, 2022Fire Safety StandardHealth Standard16 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022

  • Establish roles under a Waiver declared by secretary.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 9, 2022

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 9, 2022

  • Establish policies and procedures for volunteers.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 9, 2022

Oct 9, 2019Fire Safety StandardHealth Standard19 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2019

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2019

  • Put firmly secured handrails on each side of hallways.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2019

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2019

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2019

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 15, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 15, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Otterbein Sunset Village SeniorLife Community offer?

Otterbein Sunset Village SeniorLife Community offers Independent Living and Skilled Nursing / Long Term Care.

Where is Otterbein Sunset Village SeniorLife Community located?

Otterbein Sunset Village SeniorLife Community is located at 9640 Sylvania-metamora Road in Sylvania, Ohio.

What do families say about Otterbein Sunset Village SeniorLife Community?

Reviewers consistently praise Otterbein Sunset Village for compassionate, responsive staff and a smooth move-in process, especially in rehab and long-term care settings. Families describe feeling supported through a difficult transition, with several singling out specific move-in coordinators by name. No negative patterns emerge from the available reviews.

How did Otterbein Sunset Village SeniorLife Community do on recent health and safety inspections?

Otterbein Sunset Village SeniorLife Community had 9 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Otterbein Sunset Village SeniorLife Community?

Submit the Request Information form on this page to connect with Otterbein Sunset Village SeniorLife Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Otterbein Sunset Village SeniorLife Community? Claim this listing to update photos, pricing, and details. It's free.

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