KAtie
Mar 2026
My grandma lives here. The staff is beyond incredible. They are so kind and treat everyone with the respect and dignity they deserve. I can't recommend The Lakes enough.
1 / 5CMS Care Compare
Reviewers consistently describe The Lakes of Sylvania as a clean, well-run skilled nursing and long-term care community with attentive, caring staff and good communication with families about residents' care plans. Multiple reviews highlight positive respite care experiences and quality dining, with several comparing it favorably to other facilities they'd previously used.
AI-generated from reviews and community data.
The Lakes of Sylvania is a senior living community in Sylvania, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 42 reviews.
The Lakes of Sylvania is a skilled nursing and long-term care community in Sylvania, Ohio, licensed for 62 residents. It offers rehabilitation services including physical, occupational, and speech therapy, along with respite and hospice care options.
Family reviews reflect a divided experience. Families consistently praise the facility's cleanliness, the warmth and attentiveness of staff across all departments, and the quality of meals and therapy services. One family noted that "every employee, no matter their job title, came out and helped deliver meals." Several families described feeling confident their loved ones received compassionate, dignified care. However, other reviews report serious concerns: long wait times for call bells (45 minutes to an hour), insufficient staffing ratios (one nursing assistant for 15 patients), delayed medical attention, and gaps in personal care such as showering and hygiene. A few reviews also mention maintenance issues and service inconsistencies.
The community holds a 4.2 out of 5 rating based on 42 Google reviews. The stark contrast between highly satisfied and deeply frustrated families suggests variable quality depending on timing, department, or specific circumstances.
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Help Me Choose4.2overall · 42 ratings combined
4.2★ on Google (42)
KAtie
Mar 2026
My grandma lives here. The staff is beyond incredible. They are so kind and treat everyone with the respect and dignity they deserve. I can't recommend The Lakes enough.
Ronald Hood
Mar 2026
This is a fabulous place to call home. They take great care of you. They care about you and the food is wonderful. The people are wonderful. They are truly glad to work with you to see you to help you, etc..
Melissa Parker
Feb 2026
My grandmother spent her last few weeks here and it was such a blessing. The staff were wonderful. It felt like we were visiting her at a 5 star hotel. The family was able to purchase meals and eat with her and the food was delicious. We noticed something else that we could not believe. Every meal every employee no matter their job title, came out and helped deliver meals to the residents that were in their rooms.
Jerry Bronikowski
Feb 2026
I really enjoy the happy hour every Friday. It is something I really look forward too. I definitely enjoy the staff they are kind as well as friendly.
Casandra Davis
Nov 2025
I visited a friend at this facility. The place is extremities clean. The staff is pleasantly attentive and care genuinely fir their patients. The dining experience is wonderful for their patients as well as the visitors. I would highly recommend this place fora love one who need long term medical assistance.
3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Lakes of Sylvania offers Skilled Nursing / Long Term Care.
The Lakes of Sylvania is located at 5351 Mitchaw Road in Sylvania, Ohio.
Reviewers consistently describe The Lakes of Sylvania as a clean, well-run skilled nursing and long-term care community with attentive, caring staff and good communication with families about residents' care plans. Multiple reviews highlight positive respite care experiences and quality dining, with several comparing it favorably to other facilities they'd previously used.
The Lakes of Sylvania had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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