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Optalis Health & Rehabilitation at Leonard

1700 Leonard Street NE

3.9(45 ratings)· Grand Rapids average: 4.1

Optalis Health & Rehabilitation at Leonard, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
69
Respite Care
Temporary stays offered for caregiver relief
End-of-Life Support
On-site hospice coordination for dignified passing
Financial Guidance
Financial counselors help navigate insurance coverage

What Families Think

Families and patients at Optalis Health & Rehabilitation at Leonard often praise the therapy team and describe staff as caring, especially during short-term rehab stays. However, several reviewers report serious concerns about neglect, slow call-light response, and medication management, particularly for longer-term residents.

The Good

  • Therapy team repeatedly praised for rehab progress
  • Many reviewers call staff caring and attentive
  • One reviewer specifically noted a very clean facility
  • Respite and hospice care options available on-site

The Bad

  • Multiple reports of neglect and slow call-light response
  • Several reports of missed or delayed medications
  • One report of understaffing and lack of teamwork among aides
  • One report of a resident left in an unheated room

AI-generated from reviews and community data.

Optalis Health & Rehabilitation at Leonard is a senior living community in Grand Rapids, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.9 out of 5 across 45 reviews.

About Optalis Health & Rehabilitation at Leonard

Optalis Health and Rehabilitation at Leonard, formerly known as SKLD Leonard, is a skilled nursing and rehabilitation center located just minutes from The Medical Mile and Knapps Corner in Grand Rapids, MI. The community focuses on providing care and support to residents in a warm and welcoming environment.

Optalis at Leonard offers a wide range of rehabilitation services, including physical, occupational, and speech therapy, provided by a team of trained and compassionate staff. Both inpatient and outpatient rehabilitation and therapy services are available to help individuals recover from injury, surgery, or illness, using state-of-the-art equipment and personalized treatment plans intended to improve mobility, strength, and overall function.

For individuals requiring ongoing medical attention, the community provides long-term care with round-the-clock nursing support, including medication management and wound care. Respite care services are also available, offering temporary care in a safe and comfortable setting so that regular caregivers can take a break from their responsibilities.

Leonard also provides end-of-life care, described as an environment for reflection, relaxation, and release, with skilled medical professionals dedicated to supporting a dignified passing. Details on hospice care services can be obtained by contacting the community directly.

The center accepts various managed care insurance plans, including Medicare Advantage and Medicaid, and has financial counselors available to help patients and families navigate insurance coverage and benefits. Meals are prepared to be well-balanced and can be modified for dietary needs, including reduced-fat, low-calorie, high-fiber, and low-sodium options, with snacks and substitute meals also available.

Types of Care at Optalis Health & Rehabilitation at Leonard

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Optalis Health & Rehabilitation at Leonard

3.9overall · 45 ratings combined

3.9★ on Google (45)

Amber Latham

Jun 2026

via Google

Horrible place all locations I don't even know how they are still up and running they keep getting sued filing bankruptcy under staffed forcing CNAs to use hoyers with one person STATE needs to shut all locations down PERMANENTLY and the DON HERE isn't worth 2 rusty nickels ‼️‼️‼️

Matt Lozon

Apr 2026

via Google

This is a great place staff is very helpful in healing my family member

Barbara Dudley

Mar 2026

via Google

It is an older facility but very clean. Staff is friendly, considerate, helpful in all ways. They gave excellent care to my son recovering from brain surgery. Check out the full services they provide.

Chris Stapert

Mar 2026

via Google

I was terrified when I pulled in the Driveway/Entrance to this facility. My mother is here and the human factor of bringing/leaving a loved one is hard in and of its own self. I had many doubts about this facility. The way that my Mom has been treated here is absolutely beyond Stellar, the staff is absolutely amazing. The way the staff makes a difficult situation for patients and patients family and friends is exceptional. I can leave to go home and know that my mother is being treated with respect and dignity. "If you or or someone you know" is in this stage in life, This is where "WE" Belong

barbara simakova

Feb 2026

via Google

New management, friendly staff, great care!

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Government Inspection History

5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

Jun 18, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

Feb 26, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

May 30, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

Mar 14, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Optalis Health & Rehabilitation at Leonard offer?

Optalis Health & Rehabilitation at Leonard offers Skilled Nursing / Long Term Care.

Where is Optalis Health & Rehabilitation at Leonard located?

Optalis Health & Rehabilitation at Leonard is located at 1700 Leonard Street NE in Grand Rapids, Michigan.

What do families say about Optalis Health & Rehabilitation at Leonard?

Families and patients at Optalis Health & Rehabilitation at Leonard often praise the therapy team and describe staff as caring, especially during short-term rehab stays. However, several reviewers report serious concerns about neglect, slow call-light response, and medication management, particularly for longer-term residents.

How did Optalis Health & Rehabilitation at Leonard do on recent health and safety inspections?

Optalis Health & Rehabilitation at Leonard had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Optalis Health & Rehabilitation at Leonard?

Submit the Request Information form on this page to connect with Optalis Health & Rehabilitation at Leonard and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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