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Optalis Health & Rehabilitation Of Wyoming

625 36th Street Sw

4(101 ratings)· Wyoming average: 4

Optalis Health & Rehabilitation Of Wyoming, photo 11 / 4

Quick Facts

Total units
92
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
92
Respite care
Temporary stays available for caregiver relief
Insurance accepted
Accepts Medicare Advantage and Medicaid plans
Facility history
Serving the area for more than 40 years

What Families Think

Reviews of Optalis Health & Rehabilitation of Wyoming are decidedly mixed, with long-term residents praising the CNA and nursing staff for attentiveness and respect, while several families of short-term rehab patients report serious lapses in communication, discharge planning, and basic safety. The facility appears solid for extended stays but families describe troubling gaps during transitions in and out of care.

The Good

  • CNA and nursing staff called excellent and responsive
  • Physical therapy praised as effective
  • Facility described as clean and well maintained
  • Staff respect long-term residents' routines and preferences

The Bad

  • Multiple reports of poor communication about care, medications, and discharge
  • One report of missed wound care and feeding tube maintenance
  • One report of unsafe conditions: broken chair, wet floors, exposed vent edges
  • One report of discharge without arranged medications for over 24 hours

AI-generated from reviews and community data.

Optalis Health & Rehabilitation Of Wyoming is a senior living community in Wyoming, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.0 out of 5 across 101 reviews.

About Optalis Health & Rehabilitation Of Wyoming

Optalis Health & Rehabilitation of Wyoming is a post-acute rehabilitation and long-term care center in Wyoming, Michigan. The facility has served the Wyoming and Grand Rapids area for more than 40 years and offers inpatient and outpatient rehabilitation and therapy services to help individuals recover from injury, surgery, or illness.

The community provides physical, occupational, and speech therapy services delivered by skilled and licensed therapists using state-of-the-art equipment and personalized treatment plans. Long-term care services include round-the-clock medical attention, nursing care, medication management, wound care, and respiratory therapy services for individuals with conditions such as COPD, asthma, and pneumonia. Respite care is available for individuals needing temporary support while their caregivers take a break.

End-of-life care is offered in an environment designed for reflection, relaxation, and dignity. The facility emphasizes nutrition as vital to recovery, with staff preparing well-balanced meals modified to address dietary needs including reduced-fat, low-calorie, high-fiber, and low-sodium options, along with available snacks and substitute meals.

The center is designed to provide comfortable surroundings with state-of-the-art rehabilitation equipment and is focused on helping residents return home or to a lower level of care. Optalis accepts various managed care insurance plans, including Medicare Advantage and Medicaid, and has financial counselors available to help patients and families navigate insurance coverage and benefits.

Types of Care at Optalis Health & Rehabilitation Of Wyoming

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Optalis Health & Rehabilitation Of Wyoming

4overall · 101 ratings combined

4★ on Google (101)

Regina Wilson

Jun 2026

via Google

I rate this place 5 stars My Mom was transferred to this facility from the hospital. When I got met there, I noticed three buttons on the outside entrance. Being my first time, I did not know which one to press. The receptionist snapped at me through the intercom. Speaking to me As if I should know how things work there. Once inside, there was no greeting I asked For directions to my mom’s room and I was giving the wrong directions. You also have to be buzzed out when you’re ready to leave. Don’t be in a hurry because you Might have to wait a while. The hallways Look OK, but the rooms Not so much. The wall vents were sticking out of the wall so anyone could get cut on the sharp edges. Very Old, Thin bedspread. No one came into the room to admit my mom or welcome her to the facility. She missed lunch so I tried to get her something to eat to no avail. By 9 PM she had not received her medication. My daughter addressed the nurse who dismissed her by mumbling under her breath. She needed to go to her car. I approached the same nurse the next morning to find out how my mom was during the night. The nurse responded by telling me how many people were admitted the night before and how busy she was. He was the same grouchy tone. My daughter received the night before. Needless to say, she never gave me an update. By the way, all of the nurses seem to be not very pleasant. I wanna occasion Housekeeping mopped the floor and left standing water on the floor Which was very slippery And dangerous. I addressed this with the supervisor of housekeeping, who was not concerned At all. My mom went to ER after 9 PM. The next afternoon before 2 PM, we called The office and were told that she had been discharged because she had been gone over 24 hours. Upon going to the facility to pick up her things, we were told she was discharged because she was admitted to the hospital. None of this makes sense because before We left for the hospital. The nurse asked me to sign a something for to hold the room. We could not get an explanation for that. I would not send my worst enemy to that place. I beg you not to go nor send your loved ones to this place. It should be closed down. This is probably why So many name changes.

Bethieallyn Curtis-Verburg

Jun 2026

via Google

My husband was here for a week and what a joke, he fell out of bed and they had No rails for bed because they tried to pass that off as not allowed because it is considered restrainint,!I guess hospitals and other facilities are allowed to constrain, there was NO chair in the room for the patient or visitor, my husband asked for one and they put it in there and I opened it and it collapsed and I went down before I even sat, I am not near as big as most patients let alone visitors, and HA HA on their “Chef” prepared meals, mind you I’m a retired chef so I know , wish I could share pictures , never do my husband get a dish for his food it was all in healthy styrofoam but the best was when he had mushroom soup for dinner and it was served in a three compartment carry out container in the two side compartments, not even a styrofoam soup cup, he had chicken and noodles one night, ha ha, they put it over spaghetti, how they can say chef made,if so that chef has NO training in balanced diet or flavor, come visit this place it really is a waste of rehab, they support the caregiver in NO way

Paul Mueller

May 2025

via Google

My father was sent to this facility during the last stage of a long rehab battle after heart surgery. The stay itself went well enough, although my father did have some issues with some of the staff not being overly friendly. Physical therapy was also good - their facilities are not the best but as good as you can expect for a lower budget nursing home. But do not expect anyone here to be communicative about their process, the patient's status or anything else. To understand where things are at with insurance, care, medications, the rehab process, expectations of outcomes, you have to actively set up meetings and ask those questions. Upon discharge, you get nothing except some paperwork. No explanations about wound care. No supplies or explanation of how to take care of a feeding tube - and the facility had not flushed his feeding tube or changed his wound dressings in over 36 hours. When you ask for a Med list - you get a giant packet of paper that has some med information buried in it, but the names and dosing instructions are truncated and therefore meaningless. And when you ask questions the discharge nurse talks to you like you're an idiot and most of their answers were "I don't know, I didn't do that portion of it but every one else did their jobs so it's all set, stop asking me". And the prescriptions themselves? I spent 6 hours on the phone the night of discharge trying to get the prescriptions called in that should have already been at the pharmacy waiting for us - but SKLD never called them in and argued with me about how late certain pharmacies were open when I was trying to get them changed to a 24 hours pharmacy. So my father who had been on a 4 month journey after heart surgery did not have any medications for over 24 hours after being discharged.

Debra Barber

Mar 2025

via Google

I've been a resident here for more than two years and have found the care to be very good. The facility is well maintained and kept very clean and within the limits of available space individual resident needs are given priority. The CNA and nursing staff is excellent and very responsive to needs. They make sincere efforts to respect and remember my personal routines and preferences , and my comfort and safety are always at the forefront. I won't list every name of every person on the care staff although they all deserve special mention, but do want to single out especially, Jessica, who represents the best of care standards and has been there to offer support and comfort during some particularly difficult times for me and always remembers that I am an adult and treats me with respect.

Gigi Moore

Jun 2024

via Google

My husband was very weak after his hospital stay. The staff at SKLD was extremely helpful in helping us get back home. Cathy is a wonderful therapist who is very talented at her job. The food was good. But the night staff could use improvement.

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Government Inspection History

9 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 8, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

Jan 28, 2026Health Complaint1 citation
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

Jan 8, 2026Fire Safety StandardHealth ComplaintHealth Standard36 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Apr 2, 2026

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 4, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2026

Nov 21, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

May 29, 2025Health Complaint1 citation
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

Jan 16, 2025Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2025

Oct 30, 2024Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

Oct 24, 2023Fire Safety StandardHealth Standard5 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Nov 10, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

Aug 9, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Optalis Health & Rehabilitation Of Wyoming offer?

Optalis Health & Rehabilitation Of Wyoming offers Skilled Nursing / Long Term Care.

Where is Optalis Health & Rehabilitation Of Wyoming located?

Optalis Health & Rehabilitation Of Wyoming is located at 625 36th Street Sw in Wyoming, Michigan.

What do families say about Optalis Health & Rehabilitation Of Wyoming?

Reviews of Optalis Health & Rehabilitation of Wyoming are decidedly mixed, with long-term residents praising the CNA and nursing staff for attentiveness and respect, while several families of short-term rehab patients report serious lapses in communication, discharge planning, and basic safety. The facility appears solid for extended stays but families describe troubling gaps during transitions in and out of care.

How did Optalis Health & Rehabilitation Of Wyoming do on recent health and safety inspections?

Optalis Health & Rehabilitation Of Wyoming had 9 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Optalis Health & Rehabilitation Of Wyoming?

Submit the Request Information form on this page to connect with Optalis Health & Rehabilitation Of Wyoming and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Optalis Health & Rehabilitation Of Wyoming? Claim this listing to update photos, pricing, and details. It's free.

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