Optalis Health & Rehabilitation Of Wyoming

Regina Wilson

Jun 2026

via Google ↗

I rate this place 5 stars My Mom was transferred to this facility from the hospital. When I got met there, I noticed three buttons on the outside entrance. Being my first time, I did not know which one to press. The receptionist snapped at me through the intercom. Speaking to me As if I should know how things work there. Once inside, there was no greeting I asked For directions to my mom’s room and I was giving the wrong directions. You also have to be buzzed out when you’re ready to leave. Don’t be in a hurry because you Might have to wait a while. The hallways Look OK, but the rooms Not so much. The wall vents were sticking out of the wall so anyone could get cut on the sharp edges. Very Old, Thin bedspread. No one came into the room to admit my mom or welcome her to the facility. She missed lunch so I tried to get her something to eat to no avail. By 9 PM she had not received her medication. My daughter addressed the nurse who dismissed her by mumbling under her breath. She needed to go to her car. I approached the same nurse the next morning to find out how my mom was during the night. The nurse responded by telling me how many people were admitted the night before and how busy she was. He was the same grouchy tone. My daughter received the night before. Needless to say, she never gave me an update. By the way, all of the nurses seem to be not very pleasant. I wanna occasion Housekeeping mopped the floor and left standing water on the floor Which was very slippery And dangerous. I addressed this with the supervisor of housekeeping, who was not concerned At all. My mom went to ER after 9 PM. The next afternoon before 2 PM, we called The office and were told that she had been discharged because she had been gone over 24 hours. Upon going to the facility to pick up her things, we were told she was discharged because she was admitted to the hospital. None of this makes sense because before We left for the hospital. The nurse asked me to sign a something for to hold the room. We could not get an explanation for that. I would not send my worst enemy to that place. I beg you not to go nor send your loved ones to this place. It should be closed down. This is probably why So many name changes.

Bethieallyn Curtis-Verburg

Jun 2026

via Google ↗

My husband was here for a week and what a joke, he fell out of bed and they had No rails for bed because they tried to pass that off as not allowed because it is considered restrainint,!I guess hospitals and other facilities are allowed to constrain, there was NO chair in the room for the patient or visitor, my husband asked for one and they put it in there and I opened it and it collapsed and I went down before I even sat, I am not near as big as most patients let alone visitors, and HA HA on their “Chef” prepared meals, mind you I’m a retired chef so I know , wish I could share pictures , never do my husband get a dish for his food it was all in healthy styrofoam but the best was when he had mushroom soup for dinner and it was served in a three compartment carry out container in the two side compartments, not even a styrofoam soup cup, he had chicken and noodles one night, ha ha, they put it over spaghetti, how they can say chef made,if so that chef has NO training in balanced diet or flavor, come visit this place it really is a waste of rehab, they support the caregiver in NO way

Paul Mueller

May 2025

via Google ↗

My father was sent to this facility during the last stage of a long rehab battle after heart surgery. The stay itself went well enough, although my father did have some issues with some of the staff not being overly friendly. Physical therapy was also good - their facilities are not the best but as good as you can expect for a lower budget nursing home. But do not expect anyone here to be communicative about their process, the patient's status or anything else. To understand where things are at with insurance, care, medications, the rehab process, expectations of outcomes, you have to actively set up meetings and ask those questions. Upon discharge, you get nothing except some paperwork. No explanations about wound care. No supplies or explanation of how to take care of a feeding tube - and the facility had not flushed his feeding tube or changed his wound dressings in over 36 hours. When you ask for a Med list - you get a giant packet of paper that has some med information buried in it, but the names and dosing instructions are truncated and therefore meaningless. And when you ask questions the discharge nurse talks to you like you're an idiot and most of their answers were "I don't know, I didn't do that portion of it but every one else did their jobs so it's all set, stop asking me". And the prescriptions themselves? I spent 6 hours on the phone the night of discharge trying to get the prescriptions called in that should have already been at the pharmacy waiting for us - but SKLD never called them in and argued with me about how late certain pharmacies were open when I was trying to get them changed to a 24 hours pharmacy. So my father who had been on a 4 month journey after heart surgery did not have any medications for over 24 hours after being discharged.

Debra Barber

Mar 2025

via Google ↗

I've been a resident here for more than two years and have found the care to be very good. The facility is well maintained and kept very clean and within the limits of available space individual resident needs are given priority. The CNA and nursing staff is excellent and very responsive to needs. They make sincere efforts to respect and remember my personal routines and preferences , and my comfort and safety are always at the forefront. I won't list every name of every person on the care staff although they all deserve special mention, but do want to single out especially, Jessica, who represents the best of care standards and has been there to offer support and comfort during some particularly difficult times for me and always remembers that I am an adult and treats me with respect.

Gigi Moore

Jun 2024

via Google ↗

My husband was very weak after his hospital stay. The staff at SKLD was extremely helpful in helping us get back home. Cathy is a wonderful therapist who is very talented at her job. The food was good. But the night staff could use improvement.