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Optalis Health & Rehabilitation of Grand Rapids

1950 32nd Street SE

3.3(43 ratings)· Grand Rapids average: 4.1

Optalis Health & Rehabilitation of Grand Rapids — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
120
Care continuum
Full campus spanning independent living to memory care
Independent living homes
Cottages with attached single-car garages
Short-term care option
Respite stays for family caregiver relief
Memory care security
Locked-door unit for memory care residents

What Families Think

Reviews for this skilled nursing and rehabilitation campus are sharply mixed: some families praise attentive nurses, strong therapy programs, and good food, while many others describe serious lapses in medication management, hygiene, and staffing levels. The community includes a full continuum from independent living to memory care, but numerous reports point to inconsistent day-to-day care quality.

The Good

  • Attentive, friendly nurses and CNAs praised by name
  • Strong physical and occupational therapy department
  • Good meal variety and portion sizes noted by residents
  • Some long-term residents report years of consistent, caring staff
  • Clean, pleasant-smelling facility in several visits

The Bad

  • Multiple reports of missed or mishandled medications
  • Several accounts of understaffing, especially nights and weekends
  • Repeated hygiene complaints including soiled linens and rooms left unclean
  • Communication and management responsiveness criticized by multiple families
  • High staff turnover noted at one of the buildings

AI-generated from reviews and community data.

About Optalis Health & Rehabilitation of Grand Rapids

Optalis Health & Rehabilitation of Grand Rapids is a full continuum of care campus in Grand Rapids, Michigan, offering independent living, assisted living, skilled nursing, rehabilitation, and memory care services.

The community provides 24-hour skilled nursing care and rehabilitation services directed by board-certified physicians. Rehabilitation care plans are individualized to help residents regain strength and return to daily life and activities. Long-term care services include comprehensive round-the-clock medical attention, medication management, wound care, and nursing support to maintain residents' health and quality of life.

Memory care services are dedicated to individuals living with Alzheimer's, dementia, and other cognitive decline. The community emphasizes person-centered care supporting physical, mental, and psychosocial well-being based on individual preferences, with a low-stimulation environment designed for meaningful reminiscence and calming engagement. Respite care services offer temporary relief for family caregivers, and managed care coordinates medical services with primary care physicians for those requiring complex ongoing support.

Independent living residents can choose from spacious one- and two-bedroom cottages with attached single-car garages, paved walking paths throughout the campus, and priority access to health services. The community features a full activity program and describes itself as a close-knit multigenerational community with a lifestyle rich in art and culture. Private and semi-private suites with accessible private bathrooms and emergency call systems are available throughout the campus.

Dining emphasizes fresh, nutritious meals prepared by skilled chefs using seasonal ingredients. The menu features home-cooked options including soups prepared from scratch, with special meals celebrating holidays and diverse ethnic backgrounds. Residents may dine in the decorated dining room or in their own rooms.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 43 ratings combined

3.3★ on Google (43)

Danielle Upson

Jul 2026

via Google

Beautiful facility. everyone is kind and helpful. G in admissions is very knowledgeable and helpful.

Joe Kennedy

Jul 2026

via Google

Facilities were very clean, smelled good and the staff was nice and helpful when we were there.

Jonathan

Jun 2026

via Google

Don't ever send anyone here they won't stop taking my dad's phone I'm suing this nursing home

Emma Wikstrom

Dec 2025

via Google

My father in late stage dementia was brought here for respite care. He was not given any of his medications and as a result was violent with staff and other residents. This is not a place I would return to and our hospice center will not be using them again for respite care. To say we are disappointed would be an understatement.

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Frequently Asked Questions

What types of care does Optalis Health & Rehabilitation of Grand Rapids offer?

Optalis Health & Rehabilitation of Grand Rapids offers Skilled Nursing / Long Term Care.

Where is Optalis Health & Rehabilitation of Grand Rapids located?

Optalis Health & Rehabilitation of Grand Rapids is located at 1950 32nd Street SE in Grand Rapids, Michigan.

What do families say about Optalis Health & Rehabilitation of Grand Rapids?

Reviews for this skilled nursing and rehabilitation campus are sharply mixed: some families praise attentive nurses, strong therapy programs, and good food, while many others describe serious lapses in medication management, hygiene, and staffing levels. The community includes a full continuum from independent living to memory care, but numerous reports point to inconsistent day-to-day care quality.

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