vern mitchell
Jun 2026
Had concerns. Admin & staff addressed then one by one in detail. Each member answered questions directly and provided requested information.<br>Quite satisfied with the overall experience.
Optalis Health & Rehabilitation at St. Francis
915 North River Road
4.4(111 ratings)
1 / 5Quick Facts
- Short-term care
- Respite care available for temporary stays
- Therapy services
- On-site speech, occupational, and physical therapy
- Specialized services
- Respiratory therapy services offered on-site
What Families Think
Reviewers of Optalis Health & Rehabilitation at St. Francis overwhelmingly praise the rehabilitation therapy team and many individual staff members and the administrator by name, describing a warm, family-like atmosphere and good recovery outcomes. However, a handful of families report serious lapses in basic care, including unanswered call lights, medication errors, a pressure sore, and difficulty getting billing questions resolved, often attributed to being short-staffed.
The Good
- Physical, occupational, and speech therapy praised repeatedly
- Administrator and many named staff singled out for compassion
- Residents report good recovery and regained independence
- Facility described as clean with a homey atmosphere
- Food quality and portion sizes praised by residents
- Activities program keeps residents engaged
The Bad
- Multiple reports of unanswered call lights and slow response
- One report of bed sores and unclean diapers during a stay
- One report of medication errors and missed doses
- One report of billing/communication issues needing corporate involvement
- Staff repeatedly cite being short-handed
AI-generated from reviews and community data.
About Optalis Health & Rehabilitation at St. Francis
Optalis Health & Rehabilitation at St. Francis is a skilled nursing and rehabilitation facility in Saginaw, Michigan, offering post-hospital care, long-term care, and 24-hour nursing services. The community has provided specialized care for over 70 years and maintains clinical and therapy teams dedicated to tailored treatment based on individual needs and abilities.
The rehabilitation program focuses on helping residents regain strength, mobility, and independence through personalized therapies including speech, occupational, and physical therapy. The facility also provides respite care for temporary stays, managed care services for those with complex medical needs, respiratory therapy services, and end-of-life care designed to ensure dignity and peace during a resident's final days.
St. Francis employs a multidisciplinary team of clinicians, nursing caregivers, life enrichment specialists, social work professionals, and support staff who work collaboratively to deliver comprehensive services. The community emphasizes nutrition, with a creative seasonal menu featuring fresh ingredients and home-cooked meals prepared by skilled chefs, including special celebration meals reflecting diverse ethnic backgrounds and resident preferences.
Dining options are flexible, allowing residents to eat in the decorated dining room or in their own rooms. The community organizes activities and social events, including special gatherings like Friday men's breakfasts, and provides meals that accommodate various tastes and dietary needs.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.4overall · 111 ratings combined
4.4★ on Google (111)
McLovin “Honey Bear” Mugerian
Mar 2026
I have been in the facility since December where I call a home. Staff treat me with signight and respect. I will always recommend the facility to anyone it's indeed a home
Deborah Burton
Mar 2026
Apparently they have been taken over by new management or paying reviewers for these reviews. Our father was there last June and died in less then two weeks under their care, we were there almost 24 hours a day due to not trusting the care he would get. We are still trying to get them to call us back about Billing. Only when you get Corportate involved do they engage. Poor communication, apathetic staff, except for a few. Call lights go left unanswered. 30 minutes later we walk down to the nurses station and there are four staff members picking out which candy they want to eat. Father Fell out of bed twice and the plan that was supposed to be implemented never was until we hounded them. Correct and updated meds never provided again until we hounded and babysat. I would not let anyone you care for stay in this place.
Carl Braeutigan
Feb 2026
Thank you to all the staff for all my care. The nurses and CNA’s are all awesome. I am grateful for all you did for me. CNA, Loretta, and Michelle went above and beyond as well as the therapy team.
Nadine
Feb 2026
very attentive to your needs. treat u with respect. and gave me a great advocate to always address my concerns or needs. id recommend this place for any one trying to recover physically to anyone young or elderly. ty optalis of st. francis😁😊
Frequently Asked Questions
What types of care does Optalis Health & Rehabilitation at St. Francis offer?
Optalis Health & Rehabilitation at St. Francis offers Skilled Nursing / Long Term Care.
Where is Optalis Health & Rehabilitation at St. Francis located?
Optalis Health & Rehabilitation at St. Francis is located at 915 North River Road in Saginaw, Michigan.
What do families say about Optalis Health & Rehabilitation at St. Francis?
Reviewers of Optalis Health & Rehabilitation at St. Francis overwhelmingly praise the rehabilitation therapy team and many individual staff members and the administrator by name, describing a warm, family-like atmosphere and good recovery outcomes. However, a handful of families report serious lapses in basic care, including unanswered call lights, medication errors, a pressure sore, and difficulty getting billing questions resolved, often attributed to being short-staffed.
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