MyLivingChoice

North Adams Commons

175 Franklin Street

2.9(11 ratings)

North Adams Commons, photo 11 / 2

Quick Facts

Total units
119
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
119
Established
Serving the region since 1981
Hospice care
Hospice services provided on-site
Hospital proximity
Near Berkshire Medical Center's North Adams campus
Short-term stays
Respite care available for short-term needs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

North Adams Commons is a skilled nursing and rehabilitation center that has served the North Adams, Massachusetts area since 1981, offering short-term rehab, long-term care, and hospice services. Reviewers consistently praise the physical and occupational therapy staff and describe compassionate care during end-of-life stays, but several raise concerns about nursing staff quality and understaffing.

What reviewers praise

  • Physical and occupational therapists praised by multiple reviewers
  • Staff described as caring during residents' final days
  • Reception, nursing, and housekeeping called diligent and professional
  • Building kept clean and sterile
  • Hospice and respite care available on-site

What reviewers flag

  • Multiple reviewers describe nursing staff as unskilled or impersonal
  • One report of understaffing limiting therapy to about 30 minutes daily
  • One report of inconsistent dietary/carb accommodation despite requests
  • Overall Google rating is low at 2.9 from 11 reviews

AI-generated from reviews and community data.

North Adams Commons is a senior living community in North Adams, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.9 out of 5 across 11 reviews.

About North Adams Commons

North Adams Commons Nursing & Rehabilitation Center in North Adams, Massachusetts provides skilled nursing, rehabilitation, short-term care, long-term care, respite care, and hospice services. The facility's team of professionals creates personalized treatment plans to support recovery following hospitalizations and surgery, helping patients accomplish their goals and return to independent living.

The center offers specialized rehabilitation programs including cardiopulmonary care for conditions such as chronic obstructive pulmonary disease, congestive heart failure, and coronary bypass recovery; orthopedic rehabilitation for fractures, joint surgery, knee and hip replacements, and degenerative joint diseases; and comprehensive pulmonary care for respiratory conditions and post-acute respiratory failure. Additional specialized services include stroke rehabilitation, neurological care for progressive conditions like Parkinson's disease, multiple sclerosis, and ALS, wound care services, and diabetes management education.

For patients focusing on comfort, the facility's compassionate hospice partners provide care including palliative care, specialized equipment and medication coordination, and support for loved ones. The center's clinical staff works with physicians and visiting specialists to develop individualized treatment plans, identify realistic goals, and monitor outcomes to reduce readmissions.

North Adams Commons serves families from Berkshire County, Franklin County, and Hampshire County in Massachusetts, as well as Bennington County, Vermont, and surrounding areas. The facility is conveniently located near the borders of New York and Vermont with close proximity to Route 2, Route 8, and Route 8A. The community is within five minutes of MASS MoCA and Peter A. Cook Veterans Memorial Field, and near Massachusetts College of Liberal Arts, Clarksburg State Park, and the Clark Art Institute.

The facility is easily accessible to local physicians and area hospitals including North Adams Campus of Berkshire Medical Center, Southwestern Vermont Medical Center, and Berkshire Medical Center. North Adams Commons has been serving the region since 1981.

Types of Care at North Adams Commons

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of North Adams Commons

2.9overall · 11 ratings combined

2.9★ on Google (11)

Tanya White & Robert McGrail

Aug 2025

via Google ↗

All we've got to go on is a person that isn't n will not ever speak the truth. So until I learn, see and hear differently after other residents that have no reason to not ten the TRUTH and alot of the people they're seen happy. I may change my stars!

Abdulbarr Shuaib

Dec 2024

via Google ↗

Some years ago a childhood friend was a resident for approximately a year, and though I was only able to getup there once a week, I live in Albany, however we spent practically the entire day with him. Everyone I met from resident to staff were all decent kind people. The morning he died all three shifts were in the facility when I arrived, and it wasn’t the time of a shift change, they were his extended family and cried along with me. So if The Commons is half as good as I remember it, I’d recommend it to anyone.

Night Owl

Apr 2022

via Google ↗

As a soon to be former patient I'm leaving two stars for the great, but understaffed physical and occupational therapist's and a handful of nurses. I'd definitely recommend knowing and exercising your patient rights which isn't readily available to non-ambulatory patients and being a advocate for your own health care. The actual "therapy" is only about a half hour per day so in order to get better you need to do what they tell you on your own time otherwise your basically laying in bed 23 and a half hours everyday

Gordon Wilson

Jun 2021

via Google ↗

Our niece and my sister in-law’s daughter, was a patient for several months prior to her death. The staff, from reception to nursing to housekeeping to facility maintenance, was at all times, diligent, professional, and caring. They went out of their way to be supportive during a very difficult time for our family. We are thankful and proud to have such a fine facility as a part of our community.

Rob Record

Jan 2017

via Google ↗

Very unskilled nurses seems the CNA,s make you much more at peace then the nurses although just a hand full ,Wich is to many. We already have a society where the pharmaceutical agencies control prescription medications we don't need robotic nurses thinking in the same kind of lines, there has to be some compation with out bringing it home with you, like maybe human !!! Everyone who stays here ,our lives here has one time or another has given up lot. The three stars are for the physical therapy ,very respectful and knowledgeable and skilled it's unfortunate that I can't give a better review ,the building is kept clean and sterile and it seems that they follow safety guidelines. That all being said the security is none apparent unless they thing you as the client did something wrong, all in all there is definitely room for improvement. On top of everything else I my self have spoke to the director of the cafeteria and the director of nursing about the food ,it's OK but when you tell them what works for you on a carb based diet ,it's like your an alien I my self personally like to stay around 5 1\2 carbs for meal since I left BMC south Wich I was on a 5 1\2 carb everyday for ,35 days have not seen 5 1\2 carbs yet ,keep in mind that it's not a lot of food it's just consistent carb.

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 11, 2025Fire Safety StandardHealth StandardNo citations
Jul 19, 2024Fire Safety StandardHealth Standard3 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

Apr 13, 2023Fire Safety StandardHealth Standard11 citations
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Adams Commons offer?

North Adams Commons offers Skilled Nursing / Long Term Care.

Where is North Adams Commons located?

North Adams Commons is located at 175 Franklin Street in North Adams, Massachusetts.

What do families say about North Adams Commons?

North Adams Commons is a skilled nursing and rehabilitation center that has served the North Adams, Massachusetts area since 1981, offering short-term rehab, long-term care, and hospice services. Reviewers consistently praise the physical and occupational therapy staff and describe compassionate care during end-of-life stays, but several raise concerns about nursing staff quality and understaffing.

How did North Adams Commons do on recent health and safety inspections?

North Adams Commons had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Adams Commons?

Submit the Request Information form on this page, or contact North Adams Commons directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of North Adams.

Prefer to stay home?

Home care agencies serving North Adams bring help to the house: daily living, companionship, and respite for family caregivers.