Jan Berman
Jun 2026
We had a great experience. Very professional, timely, and took wonderful care of my sister.. Communication was excellent, especially through the portal and I would highly Recommend Home Instead.
1 / 5Quick Facts
- Care Model
- In-home care and hospice, not residential
- Memory Care Program
- Dedicated dementia day program on Wendell Avenue
- Family Communication
- Care updates shared through an online portal
- Respite Support
- Day program offers caregivers much-needed respite
What Families Think
Families describe Home Instead in Pittsfield as a well-organized in-home care and hospice provider with attentive, kind aides and clear communication. Reviewers particularly highlight the dementia day program and the flexibility of the caregiving team when needs increased suddenly.
The Good
- Aides described as kind, careful and attentive
- Strong communication, including an online portal
- Dementia day program praised by families
- Flexible service that adapts as care needs grow
- High 4.9 out of 5 rating from 31 reviews
The Bad
- No published pricing information available
AI-generated from reviews and community data.
About Home Instead
Home Instead is a home health and hospice community in Pittsfield, Massachusetts.
Families rate Home Instead 4.9 out of 5 based on 31 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.9overall · 31 ratings combined
4.9★ on Google (31)
Lynn Webster
Jun 2026
Excellent company. Everyone is so kind, very organized and responsive. They went out of their way to help us find the right level of services and were flexible with us when we suddenly needed a lot more help. I don't know what we would have done without Home Instead.
Charleen Bridgman
Jan 2026
Home Instead's Friend's Club has been such a blessing to our family! The social interaction has been so good for my mom. She returns home elevated in mood.The staff are so caring and so good at what they do, providing enjoyable activities, delicious lunches and a very pleasant space. The program has been a lifesaver for me as well, providing much needed respite. Thank you so much, Home Instead!
Sharon Salit
Dec 2025
I recently used Home Instead for home health aides for my husband. Two wonderful aides, Amber and Jenn, worked with him for the past two months. They were both extremely kind, careful, and attentive plus an absolute pleasure to be with. We will miss them dearly! Home Instead also provided excellent organization and support. I highly recommend them!
Bonnie Galant
Oct 2025
My mom attended Home Instead’s Dementia Day Program on Wendell Avenue and absolutely loved it! Sadly she recently passed away at 92. Jamie and Liz are wonderful caregivers and provide a fun and loving environment. They allow clients to decide an activity that they prefer and do not dictate a set program. It really is like being at home but the socialization is also provided which is very important. I can’t begin to express the depth of my appreciation for the loving care and kindness my mother received from Liz and Jamie. Thank you is not enough! They are fantastic.
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