Mt Greylock Extended Care

BdotLv MTB

Jun 2026

via Google ↗

I went here as part of short term rehab from a recent motor vehicle accident I was in. I do not recommend going there for rehab or for the nursing home care. The facility itself is in rough shape, with a lot of drywall patch showing. The food was horrendous - not sure how anyone can eat that on a regular basis. The menu sounds good most times, but what you get in quality is frustrating. I would give this place 1 star, but the nurses I had were great, outside of 1 individual who was abrasive and did improper wound care on a serious open wound I had. Shout out to Nurses Betty and Sandy as they were both great.

Rich B

Oct 2025

via Google ↗

A very dear friend of mine was recently here...they ignored the fluid buildup in her legs so long she had 20 lbs of fluid in her body....she been fighting and fighting but the people there ( for the most part) are only there for a paycheck and not to actually care. Her med orders were not followed and in her words " the dr. Was too worried about budget to give out the proper doses of medication" . My lovely friend with a beautiful soul and a heart of gold got sicker and sicker there , then they decided to put her in the wing with Covid patients, which she contracted... this place is terrible and needs a regulatory commission to come in amd inspect the place, especially the pharmacy. I think that place is one pill for you, Two pills for me. Allegedly speaking theoretically of course . Please send prayers to my friend. Hope everyone who reads this has a blessed day.

Mickie Herrick

Nov 2024

via Google ↗

My daughter, aged 66, was admitted to Greylock after a hospital stay at BMC. She is totally deaf. Normally she is very oral, meaning she can lip read very well and speak. Being seriously ill, she could hardly use her hands to sign and too weak to speak. There were no arrangements to provide interpreters. Most of her caregivers were not even aware that she was deaf. They came in and talked to her with face masks on, making it totally impossible for my daughter to know what they were saying. Her care was totally unacceptable. One night she even fell out of bed and found on the floor. I was totally displeased at how my daughter was treated and the lack of interest of so many of her caregivers. We asked for a third time for my daughter's broken bedside table to be replaced, just to be told by the "nurse" that was not in her department. Just one example of her treatment while there. Just saying, it is required by federal law that if an institution accepts deaf people, then they are required to furnish interpreters. We were told that they have IPADs ( interpretive devices) but no one knew how to make them work. This incident has been reported to the deaf advocacy agencies.

Teresa Guerino

Apr 2023

via Google ↗

My father, who had moderate dementia and was in late/end stage heart failure, went to Mt. Greylock at the end of last year, 2022, for rehab following a hospitalization. Because of his dementia/wandering, and because of his deteriorating heart issues, it was deemed unsafe for him to be back home with my mother, as she couldn't take care of him with his increased needs. He was located in 1 South for his rehab and was very happy there. The staff was so wonderful and skilled and seemed to appreciate my father's sense of humor. I'd here, "I love him," quite often as he loved to make them laugh. Eventually dad was moved to long term care in South 2, after they felt that his rehab had gone as far as it could. It was hard when we realized that he just couldn't come home, but mom visited at least twice per week on the weekdays and we came every weekend. Dad was always clean, well fed and treated kindly. Not once in almost 4 months did he ever express anything negative about any of the staff. I saw the kindness. Because I live out of town, I'd call 2 to 3 times per day to talk to the nurses to check on dad. Each and every time I received a detailed and patient accounting of his day. They also called immediately if he had any issues at all, such as a dizzy spell or a nosebleed. Dad passed away in March and while I wish that he could have spent his final months at home, I'm so so happy that we found Mt. Greylock and that he received such great care, love and kindess until his passing. There were tears from several staff members when he passed, and they gave him a standing goodbye as he left the building. We were touched. I've done my research on the care facilities in the Berkshires. Mt. Greylock was always mentioned as one of the top 3 in every conversation I had. It's also located down the street from the hospital which is wonderful in case there's an issue. I cannot recommend this place enough. Thank you to everyone there for taking such good care of dad. It meant everything to us.

Holly Oakley

Nov 2021

via Google ↗

My mom has been living at Mt. Greylock Extended care for over 2 years. She initially was there for Rehab after a hospitalization , and did very well making a lot of progress, but it was just not safe for her to be living at home with me any longer. She needed more care than I could provide for her. She was transitioned to long term care which was, looking back, harder for me to accept than it was for her. She seemed right at home from the start. I visit my mom often and always find her to be comfortable and well cared for. The nursing staff , activity department staff and rehab keep me updated and informed on all aspects of her care and well being. She has a beautiful view of the woods from the large window in her room , she enjoys watching birds and even visits from a family of Deer to her window occasionally . My mom tells me often that she is “Fortunate to be living in such a good place with such good people taking care of me.” It’s a difficult decision to place a parent in a nursing home, but for us , Mt. Greylock has turned out to be the perfect choice.