Pamela Scolforo
Oct 2025
Never can get relatives on phone Leave messages or line busy
Side By Side
120 Onota St2.7(7 ratings)· Pittsfield average: 4.2
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Quick Facts
- Licensed capacity
- 43 residents
Massachusetts EOEA
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Side By Side are mixed: some families praise the caring staff and a new veterans wing, while others report serious communication problems and a strongly negative overall experience. With only a handful of reviews, opinions vary widely from very positive to very negative.
What reviewers praise
- Friendly, welcoming staff noted by families
- New dedicated veterans wing
- Staff described as attentive to residents' needs
- Meals praised by at least one reviewer
What reviewers flag
- One reviewer reports being unable to reach relatives by phone
- One reviewer strongly warns against living there
- Overall Google rating is low (2.7/5) from a small sample
AI-generated from reviews and community data.
Side By Side is a senior living community in Pittsfield, Massachusetts offering Assisted Living. Families rate it 2.7 out of 5 across 7 reviews.
About Side By Side
Side By Side is an assisted living community in Pittsfield, Massachusetts. The community operates a veterans wing and serves residents requiring assistance with daily activities.
Reviewers describe mixed experiences with communication and staffing. Some families report difficulty reaching staff by phone, while others praise the friendliness of team members and quality of meals. One reviewer noted the excellence of staff and meals in the veterans wing.
Types of Care at Side By Side
Assisted Living
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Help Me ChooseReviews of Side By Side
2.7overall · 7 ratings combined
2.7★ on Google (7)
Richard Hansbury
Nov 2023
Don't live here! Run, run far away.
Andrea Reynolds
Apr 2020
My father has recently moved here and so far everyone has been friendly and welcoming. Emily does a great job ensuring that his needs are met and he has never been happier.
Michael Leary
Mar 2020
Brand new veterans wing. Excellent staff and meals.
Frequently Asked Questions
What types of care does Side By Side offer?
Side By Side offers Assisted Living.
Where is Side By Side located?
Side By Side is located at 120 Onota St in Pittsfield, Massachusetts.
What do families say about Side By Side?
Side By Side carries a 2.7 out of 5 rating from 7 Google reviews. Reviews for Side By Side are mixed: some families praise the caring staff and a new veterans wing, while others report serious communication problems and a strongly negative overall experience. With only a handful of reviews, opinions vary widely from very positive to very negative. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Side By Side?
Submit the Request Information form on this page, or contact Side By Side directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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