4.4(345 ratings)· Jacksonville average: 4.1
1 / 5CMS Care Compare
Reviewers give Lakeside Center a strong overall rating, with many families praising attentive nursing, therapy, and administrative staff during rehab stays. However, at least one detailed account describes serious lapses in call-light response and dismissive CNA/nursing attitudes toward a resident needing help, a concern families should weigh carefully.
AI-generated from reviews and community data.
Lakeside Center For Rehabilitation And Healing is a senior living community in Jacksonville, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 345 reviews.
Lakeside Center for Rehabilitation and Healing is a skilled nursing and long-term care facility in Jacksonville, Florida, with a licensed capacity of 122 beds.
Families consistently praise the cleanliness of the facility and the attentiveness of the staff. Multiple reviewers highlight professional nursing and therapy services, with one family noting they "never had such a positive experience" compared to other nursing homes they'd used. Staff members are described as compassionate and willing to help, and administration is noted for being responsive to concerns. One family whose father has lived at the facility for over three years reports "friendly staff" and management that "always takes care of any concerns."
The facility holds a 4.4 out of 5 Google rating based on 345 reviews. Some families have reported concerns about response times to call lights during peak activities, indicating variability in day-to-day experience.
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Help Me Choose4.4overall · 345 ratings combined
4.4★ on Google (345)
Lonnie Jones
Jun 2026
I recently visited Lakeside as part of my pastoral duties. Upon entering the facility I was very impressed with how the receptionist greeted me. As I walked through the hallway, I noticed the cleanliness of the facility and the friendliness of the staff. That goes without saying, my visit was very satisfactory.
Michael Blakely
May 2026
A great experience with the staff at Lakeside Center for Rehabilitation and Healing in Jacksonville. The facility was clean, professional, and the team truly cared about the patients and families. Everyone was attentive, compassionate, and willing to help whenever needed. A special shoutout to Rebecca for going above and beyond. She was kind, patient, and made a stressful time so much easier with her positive attitude and support. You can tell she genuinely cares about the people she works with. I highly recommend Lakeside Center for anyone looking for quality rehabilitation and compassionate care.
Wilbert Lowery
Apr 2026
I would like to say I just had a love discharge from this facility. The care provided by nursing and therapy services were amazing. I would recommend Lakeside again as the team was very professional and efficient in their roles. I have dealt with nursing home before and never had such a positive experience. Keep up the great work, and I look forward to spreading this positive feedback.
Beth peel
Apr 2026
My dad stays at lakeside (John Gibson ) he’s been here for over 3 years. Experiences have been good. Friendly staff and Administration is very attentive and friendly. Always takes care of any concerns or needs for my father 😊
Joan Bordelon
Mar 2026
I ws there for 11 days . I arrived about 8:30 pm on Monday,it seemed ok. Tuesday morning they showed their true colors. I called about 6:45a to ask for bed pan because I am an amputee and unable get up and walk to the bathroom at this time. It took them about and hour before they answered the call light. Then I was told I would to wait because the were passing out trays. I couldn't eat because my stomach was hurting.. After finally got me a bed pan I waited an hour and a half for them to answer the light again. Most of the Nurses act like it's beneath them to put someone on or get someone off a bed pan . Most of the CNA'S act like you're disturbing them. They're are a few Nurses and CNA'S that will help without an attitude. They ignore some older patients that are calling out for help. That place is like Doom and Gloom. The only good I can say about it is they have an excellent Therapy Department and an excellent Activities Director. Please if you're in need of a Rehabilitation Facility, PLEASE DON'T SEND Your love one there.
4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 29, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lakeside Center For Rehabilitation And Healing offers Skilled Nursing / Long Term Care.
Lakeside Center For Rehabilitation And Healing is located at 11411 Armsdale Road in Jacksonville, Florida.
Reviewers give Lakeside Center a strong overall rating, with many families praising attentive nursing, therapy, and administrative staff during rehab stays. However, at least one detailed account describes serious lapses in call-light response and dismissive CNA/nursing attitudes toward a resident needing help, a concern families should weigh carefully.
Lakeside Center For Rehabilitation And Healing had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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