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UF Health Home Care - Jacksonville

580 8th St W #9009 Tower II

2.2(14 ratings)· Jacksonville average: 4.1

UF Health Home Care - Jacksonville, photo 11 / 2

Quick Facts

What Families Think

Reviews for UF Health Home Care - Jacksonville are decidedly mixed, with most reporting serious problems like unclean conditions, slow nurse response times, and communication failures, while a smaller number praise a specific caregiver for consistent, compassionate care. The overall Google rating of 2.2 from 14 reviews reflects a community that seems to vary widely depending on which staff member is assigned.

The Good

  • One caregiver praised as exceptional and reliable over months
  • Consistent care noted from a specific staff member
  • Multiple caregivers described as good by one reviewer

The Bad

  • Multiple reports of slow nurse response, 30-45 minutes
  • One report of dirty rooms and missed meals
  • One report of unprofessional treatment by staff
  • One report of losing critical medical documentation
  • One report of long appointment wait times, about 2 hours

AI-generated from reviews and community data.

UF Health Home Care - Jacksonville is a senior care provider serving Jacksonville, Florida offering At-Home Care. Families rate it 2.2 out of 5 across 14 reviews.

About UF Health Home Care - Jacksonville

UF Health Home Care - Jacksonville is an at-home care community in Jacksonville, Florida.

Families rate UF Health Home Care - Jacksonville 2.2 out of 5 based on 14 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at UF Health Home Care - Jacksonville

At-Home Care

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Reviews of UF Health Home Care - Jacksonville

2.2overall · 14 ratings combined

2.2★ on Google (14)

Randy Miller

Jul 2026

via Google

I have been in their care sense early April and still in it now in the middle of July. Julia has been my primary care giver. I have had others from time to time that were all good. Mrs.Julia however has been Exceptional with the level of care, her attitude and her knowledge !!!! I feel that I'm opening the door for an "Angel" 3 times a week when she gets here.

Beverly Walker

Jul 2020

via Google

My husband had a brain shunt surgery at UFH. This operation requires an MRI ever so often to insure the proper pressure of releasing fluid from the brain. A card from the maker of the shunt that has necessary info for future MRIs is supposed to be given to the patient or responsible person, this was not done. I am unable to get a new/or replacement card. No one seems to have it and it can not be replaced. My husband needs open heart surgery and the doctor wants the card so he knows what medical needs are necessary before hand. Everyone wants to do a verbal ok for the MRI which the heart doctor doesn't want to do. UFH has not helped me in getting the informant needed.

Gemma Del Prato

Apr 2020

via Google

Rooms are very dirty, they didn't get me any food in hours (they just forgot) and when I called a nurse for help no one was showing up for at least 30-45 minutes.

ricardo m

Jun 2018

via Google

My wife went to see an optometrist and they was all unprofessional to her , and told her you are too young to have that problem and did not continue testing ... Smh..

Scott

Sep 2016

via Google

Tower 1 floor 5 suite 513 what a joke why make an appointment they mean nothing they never go by your appointment time the average wait is approx 2 hours with an appointment.

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Frequently Asked Questions

What types of care does UF Health Home Care - Jacksonville offer?

UF Health Home Care - Jacksonville offers At-Home Care.

Where is UF Health Home Care - Jacksonville located?

UF Health Home Care - Jacksonville is located at 580 8th St W #9009 Tower II in Jacksonville, Florida.

What do families say about UF Health Home Care - Jacksonville?

Reviews for UF Health Home Care - Jacksonville are decidedly mixed, with most reporting serious problems like unclean conditions, slow nurse response times, and communication failures, while a smaller number praise a specific caregiver for consistent, compassionate care. The overall Google rating of 2.2 from 14 reviews reflects a community that seems to vary widely depending on which staff member is assigned.

How can families visit UF Health Home Care - Jacksonville?

Submit the Request Information form on this page to connect with UF Health Home Care - Jacksonville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Jacksonville.