MyLivingChoice

Jewish Home

2021 Winton Road South

3.4(90 ratings)· Rochester average: 3.9

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Jewish Home, photo 11 / 6

Quick Facts

Total units
362
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
362

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Jewish Home of Rochester is a skilled nursing and long-term care community in Rochester, New York, holding a 3.4 out of 5 rating from 89 Google reviewers. No detailed reviews, amenities, or pricing information were provided, so specific strengths or concerns beyond the overall rating can't be confirmed.

What reviewers flag

  • Overall Google rating of 3.4 out of 5, on the lower end for the category

AI-generated from reviews and community data.

Jewish Home is a senior living community in Rochester, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 90 reviews.

About Jewish Home

Jewish Home is a skilled nursing and long-term care community in Rochester, New York, licensed for up to 362 residents. All beds are Medicare and Medicaid certified. The community is operated as a non-profit corporation and holds a 5-star overall rating from the Centers for Medicare and Medicaid Services.

The facility offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, emergency call systems, medication management, housekeeping, laundry service, and salon or barber services. Residents have access to a restaurant-style dining room with dietary accommodations, cable or satellite television, gathering and activity spaces for social activities, and security services.

Reviewers report notably mixed experiences. Some families praise the quality of rehabilitation services, food, and individual staff members, with one reviewer noting their father is "eating again and loving the food." However, other reviewers describe serious concerns about aide conduct, medication management, and the adequacy of personal care assistance, including hygiene and toileting support. Communication about resident outings and related charges has also been disputed by families.

Types of Care at Jewish Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Social Activities

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Reviews of Jewish Home

3.4overall · 90 ratings combined

3.4★ on Google (90)

Cathy Allison

Jul 2026

via Google ↗ · Report

I’m so ANNOYED ~ please beware of wolves in sheep’s clothing disguised as caregivers. It has been proven twice that they have taken my loved one off the property without permission or knowledge. My loved one has vascular dementia and they use his condition to fit their personal narrative. I think that outings are great for my loved one however they have time to plan and charge his funds for outings but they don’t see the need in letting his POA know, actually stating that he can choose for himself. Setting boundaries of communication and expectations seem to be upsetting and I can’t figure out why ? If an accident happens they hand off a file to an ambulance driver but they do not accompany them to the hospital. They seem to say that I should watch myself or he won’t be invited on outings. My curiosity goes to what if it were their loved one ? AFTER already speaking with the Doctor, Nurse and Social Worker months ago about COMMUNICATION. I view it as them taking liberties that they should not be taking

Dan Joyce

May 2026

via Google ↗ · Report

One year ago my Mother was admitted here. We could not be happier with treatment. Nurse Erica was phenomenal. Couldn't be happier. We've since moved Mom to VA to be closer to us, but would recommend.

Ana Shida

Dec 2025

via Google ↗ · Report

It’s a very pretty building. Lots of volunteers. Social workers are great. But that’s when the good portion ends. Nurse aids are terrible. I wish I could describe them more but I will not be politically correct and they will take my review down. Indifferent, reactive, abusive toward patients. I was told by one of the cleaning staff details that boggled my mind. I had an experience with one of the accounting people who basically was trying to accuse me of wanting to steal my mothers few hundred dollars lol, considering how much we are paying into this care. I complained to social worker and she was terrified to hear it. As we all know fish stinks from its head. It is all 100% on management who allow all of this. It’s all on them.

Nicholas Gascoyne

Nov 2025

via Google ↗ · Report

This despicable facility killed my Grandfather. They consistently did not give him his stool softener and he died of a fecal impaction. I will never forgive them. He died a miserable death choking on his own feces!! He had at least 10 years left. They refused to bathe him and assist him to the restroom in a timely manner. This place fuels my hatred for you people. Nothing but greed. Do not send your loved ones here unless you want them to die. They will kill them through ignorance and neglect.

Ann DeBottis

Nov 2025

via Google ↗ · Report

My father is in the Jewish Home for rehabilitation. They are all wonderful. He is eating again and loving the food. PT seems amazing. I would recommend this place for anyone needing rehabilitation.

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By submitting, you're okay with us and Jewish Home reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 11, 2025Fire Safety StandardHealth Standard10 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Have proper medical gas storage and administration areas.

    Severity B of L: potential for minimal harm, patternCorrected Feb 2, 2026

Aug 17, 2023Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2023

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023

  • Develop a communication plan.

    Severity B of L: potential for minimal harm, patternCorrected Oct 16, 2023

Aug 6, 2021Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 15, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Jewish Home offer?

Jewish Home offers Skilled Nursing / Long Term Care.

How much does Jewish Home cost?

Jewish Home has not published its pricing. For context, communities in Rochester that publish rates start around $2,659 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Jewish Home located?

Jewish Home is located at 2021 Winton Road South in Rochester, New York.

What do families say about Jewish Home?

Jewish Home carries a 3.4 out of 5 rating from 90 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Jewish Home do on recent health and safety inspections?

Jewish Home had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Jewish Home?

Submit the Request Information form on this page, or contact Jewish Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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