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Indianspring Skilled Nursing Facility

4900 Babson Place

3.2(113 ratings)· Cincinnati average: 4

Indianspring Skilled Nursing Facility, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
144
Respite Care
Short-term respite stays available for families
Therapy Space
Three dedicated rehabilitation therapy gyms on-site
Community Program
On-site Montessori school partnership for intergenerational activities

What Families Think

Reviews for Indianspring are sharply split: many families praise the admissions team, the cleanliness of the building, and the results of rehabilitation therapy, while a substantial number of other reviewers describe serious lapses in basic care, including unanswered call lights, bed sores, and missing belongings. The facility appears to swing between attentive, well-run experiences and troubling reports of neglect, often depending on staffing levels at the time.

The Good

  • Admissions staff (especially Kaycee) praised repeatedly for warmth and help
  • Rehabilitation therapy credited with restoring mobility and strength
  • Facility frequently described as clean and well-kept
  • On-site hemodialysis avoids outpatient clinic trips
  • Hospice partnership supports end-of-life comfort and family support
  • Many reviewers call staff friendly and caring

The Bad

  • Multiple reports of chronic understaffing and unanswered call lights
  • Several accounts of neglect, including bed sores and residents left in soiled linens
  • Some reviewers describe difficulty reaching management or billing staff
  • A few reports of missing belongings, medication errors, or disrespectful staff conduct

AI-generated from reviews and community data.

Indianspring Skilled Nursing Facility is a senior living community in Cincinnati, Ohio offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 113 reviews.

About Indianspring Skilled Nursing Facility

Indianspring of Oakley is a licensed healthcare community in the Oakley neighborhood of Cincinnati, Ohio, offering skilled nursing, rehabilitation, long-term nursing care, respite care, hospice collaboration, and on-site hemodialysis. The community emphasizes attentive, compassionate care in a modern setting close to Madison Road, with easy access to shops, restaurants, parks, and nearby hospitals such as The Christ Hospital, The Jewish Hospital-Mercy Health, and UC Medical Center.

Skilled nursing services are provided by a team of nurses, doctors, therapists, nutritionists, and social workers who deliver comprehensive care after events like a stroke, fall, or surgery, including vital sign monitoring, medication administration, wound care, and assistance with daily activities. Rehabilitation services bridge the gap between hospital and home with physical, occupational, and speech therapy delivered through individualized plans, supported by three spacious therapy gyms designed to help residents regain strength, mobility, and independence.

For those with chronic conditions or permanent disabilities, long-term nursing care offers 24/7 nursing support along with assistance with daily living activities, individualized care plans, and enrichment programs focused on physical and emotional wellness. Respite care is available for families needing short-term relief, with nurses and state-tested nursing assistants providing medical oversight and support for daily needs during a loved one's stay.

The community also partners with hospice providers to deliver end-of-life care that emphasizes comfort, dignity, and family support, including pain and symptom management, counseling, and spiritual support. Through a partnership with DaVita SNF Dialysis and Fresenius Kidney Care, residents and patients can receive hemodialysis on-site in a dedicated treatment room several days a week, eliminating the need to travel to an outpatient clinic.

Amenities include comfortable indoor seating areas for visiting with family and friends, access to recreational activities, and an on-site Montessori school that offers opportunities for planned activities with young students. The Oakley location provides peaceful surroundings combined with convenient access to local shopping, dining, and attractions.

Types of Care at Indianspring Skilled Nursing Facility

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Indianspring Skilled Nursing Facility

3.2overall · 113 ratings combined

3.2★ on Google (113)

Chris Duncan

Jun 2026

via Google

I am leaving a message because I could not reach anyone by phone for the last 5 hours. Please send someone out to fix the American Flag, it is all twisted up and looks very bad. Thank you.

Natalie B

May 2026

via Google

Love Indianspring!!! Great staff and nice clean facility!!

J Nolen

May 2026

via Google

My brother is in this place now he bed was dirty and had food crumbs in it he asked for ice water didn't get it few hours went by I asked for water for him again and still don't get it good looking place need to look after the patient to get the care they deserve

Julie Ream

Apr 2026

via Google

Kaycee M., Admissions Director, was extremely helpful this week. I am a Hospice Social Worker and she was as helpful as one could be! One of my patients had come to the conclusion he was no longer safe in his home, alone. She reassured the patient and his family that he would be safe here and taken care of. She was of great assistance to me, too, as I am not familiar with Cincinnati. Thank you for all your help, to all of us, this week!!

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Government Inspection History

8 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 1, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

Apr 28, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

Jan 15, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

Jun 4, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024

Apr 18, 2024Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 15, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024

Sep 13, 2023Infection ControlNo citations
Jul 13, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2023

  • Meet the requirements of an integrated health system.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 24, 2023

Aug 15, 2019Fire Safety StandardHealth Standard14 citations
  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Indianspring Skilled Nursing Facility offer?

Indianspring Skilled Nursing Facility offers Skilled Nursing / Long Term Care.

How much does Indianspring Skilled Nursing Facility cost?

Indianspring Skilled Nursing Facility has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Indianspring Skilled Nursing Facility located?

Indianspring Skilled Nursing Facility is located at 4900 Babson Place in Cincinnati, Ohio.

What do families say about Indianspring Skilled Nursing Facility?

Reviews for Indianspring are sharply split: many families praise the admissions team, the cleanliness of the building, and the results of rehabilitation therapy, while a substantial number of other reviewers describe serious lapses in basic care, including unanswered call lights, bed sores, and missing belongings. The facility appears to swing between attentive, well-run experiences and troubling reports of neglect, often depending on staffing levels at the time.

How did Indianspring Skilled Nursing Facility do on recent health and safety inspections?

Indianspring Skilled Nursing Facility had 8 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Indianspring Skilled Nursing Facility?

Submit the Request Information form on this page to connect with Indianspring Skilled Nursing Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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