4.7(64 ratings)· Cartersville average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families overwhelmingly describe Highlands Senior Living Cartersville as a warm, close-knit community where staff members are known by name and go out of their way to help during difficult transitions. Several reviewers highlight the family-owned management style and personal attention from leadership, though a cluster of reviews from the COVID-19 period describe serious communication failures, neglect, and hygiene concerns.
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Highlands Senior Living Cartersville is a senior living community in Cartersville, Georgia offering Assisted Living and Memory Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 64 reviews.
Highlands Senior Living Cartersville is an assisted living and memory care community in Cartersville, Georgia, providing residential care with 24-hour staffing overseen by a licensed nurse. The community offers studio, private, and semi-private apartments with living areas and private baths, along with spacious common areas for residents to gather and connect.
The community emphasizes individualized activities and entertainment, with daily fresh meals prepared on-site, field trips for dining and shopping, live music and entertainment, and holiday celebrations. Residents receive assistance with personal care including dressing, bathing, and medication management, with care plans personalized and updated based on individual needs. Memory care residents with advanced Alzheimer's or dementia receive support in a structured environment with monitored wandering space and gentle guidance tailored to behavioral needs.
Health and wellness services include dietician-approved nutrition, advanced health monitoring systems tracking blood glucose, blood pressure, and oxygen levels, and eCall pendants available in larger communities. The facility operates according to state-specific guidelines that regulate staffing ratios and resident-centered activities. Real-time health monitoring keeps residents, families, and care teams informed around the clock.
Highlands Home Helpers, an affiliated service, provides in-home personal care support enabling seniors to maintain independence and their treasured lifestyle while receiving assistance with food preparation, medication management, grooming, and hygiene. The community is designed to foster dignity, independence, and purposeful living through individualized attention and respect from staff dedicated to caring for residents as family.
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Help Me Choose4.7overall · 64 ratings combined
4.7★ on Google (64)
jawanna kinnemore
Aug 2026
This place has came a long way. I am very excited to see where they may end. Erica & Hannah are great for their positions. I haven’t been in here since 2020 but they had expanded the building. They even have physical therapy for the patients in the building .
Tracie Taylor
Jun 2026
Haven has just moved into this new role and is making giant strides in improvement of not only the building and staff but residence morale which is so important!!!! Love to see the positive changes headed in this positive direction!
Cassie Juanita
Jun 2026
Love this place! That staff is always welcoming and the environment is well kept. You can tell the residents are happy!
Marrissa Rampley
May 2026
Highlands Senior Living Cartersville continues to make amazing strides, and it shows in every part of the community, not only in the appearance of the community, but in the overall atmosphere and culture as well. From the moment you walk through the doors, you're greeted by a warm, welcoming environment that truly feels like a home. The residents are joyful, engaged, and surrounded by people who genuinely care about their well-being. It is clear that creating meaningful connections and memorable experiences is a top priority! One of the most exciting improvements has been the complete revamp of the dining program. Residents are now enjoying a wider variety of fresh, flavorful meals that provide both comfort and choice, making mealtime something to look forward to each day!! With a new dedicated leadership team and an Activities Director who all pour love, support and compassion into the lives of residents each day, Highlands of Cartersville has become a lovely community where seniors can truly feel at home. The passion and commitment of the staff are reflected in the smiles of the residents, making this a special place to visit and be a part of.
Brook Shell
May 2026
With recent Administration changes the team is doing a fantastic job. Love all the updates that they are doing to make it a very nice building to live in.
Highlands Senior Living Cartersville offers Assisted Living and Memory Care.
Highlands Senior Living Cartersville is located at 16 Roving Rd in Cartersville, Georgia.
Highlands Senior Living Cartersville carries a 4.7 out of 5 rating from 64 Google reviews. Families overwhelmingly describe Highlands Senior Living Cartersville as a warm, close-knit community where staff members are known by name and go out of their way to help during difficult transitions. Several reviewers highlight the family-owned management style and personal attention from leadership, though a cluster of reviews from the COVID-19 period describe serious communication failures, neglect, and hygiene concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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