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Highlands Senior Living Cartersville

16 Roving Rd

4.7(64 ratings)· Cartersville average: 4.4

Highlands Senior Living Cartersville, photo 11 / 6

Quick Facts

Licensed capacity
50 residents

California CDSS

Licensed operator
Anne@Highlands.Care
Ownership model
Family-owned, not corporately run
Memory care setup
Monitored wandering space for dementia residents
In-home care option
Affiliated agency offers in-home personal care
Health tracking
Continuous monitoring of vitals like oxygen and glucose

What Families Think

Families overwhelmingly describe Highlands Senior Living Cartersville as a warm, close-knit community where staff members are known by name and go out of their way to help during difficult transitions. Several reviewers highlight the family-owned management style and personal attention from leadership, though a cluster of reviews from the COVID-19 period describe serious communication failures, neglect, and hygiene concerns.

The Good

  • Staff repeatedly praised by name for compassion
  • Family-owned community with hands-on, available administrator
  • Smooth, fast support for emergency placements
  • Personalized dementia care with gentle behavioral guidance
  • Recent leadership changes credited with improving dining and activities
  • Coordinated care with outside hospice agencies

The Bad

  • Multiple reports of poor communication and neglect during 2020 COVID lockdown
  • One detailed report of medication and hygiene lapses leading to hospitalization
  • One review describes decline in quality after a change in ownership

AI-generated from reviews and community data.

Highlands Senior Living Cartersville is a senior living community in Cartersville, Georgia offering Assisted Living and Memory Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 64 reviews.

About Highlands Senior Living Cartersville

Highlands Senior Living Cartersville is an assisted living and memory care community in Cartersville, Georgia, providing residential care with 24-hour staffing overseen by a licensed nurse. The community offers studio, private, and semi-private apartments with living areas and private baths, along with spacious common areas for residents to gather and connect.

The community emphasizes individualized activities and entertainment, with daily fresh meals prepared on-site, field trips for dining and shopping, live music and entertainment, and holiday celebrations. Residents receive assistance with personal care including dressing, bathing, and medication management, with care plans personalized and updated based on individual needs. Memory care residents with advanced Alzheimer's or dementia receive support in a structured environment with monitored wandering space and gentle guidance tailored to behavioral needs.

Health and wellness services include dietician-approved nutrition, advanced health monitoring systems tracking blood glucose, blood pressure, and oxygen levels, and eCall pendants available in larger communities. The facility operates according to state-specific guidelines that regulate staffing ratios and resident-centered activities. Real-time health monitoring keeps residents, families, and care teams informed around the clock.

Highlands Home Helpers, an affiliated service, provides in-home personal care support enabling seniors to maintain independence and their treasured lifestyle while receiving assistance with food preparation, medication management, grooming, and hygiene. The community is designed to foster dignity, independence, and purposeful living through individualized attention and respect from staff dedicated to caring for residents as family.

Types of Care at Highlands Senior Living Cartersville

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Highlands Senior Living Cartersville

4.7overall · 64 ratings combined

4.7★ on Google (64)

jawanna kinnemore

Aug 2026

via Google

This place has came a long way. I am very excited to see where they may end. Erica & Hannah are great for their positions. I haven’t been in here since 2020 but they had expanded the building. They even have physical therapy for the patients in the building .

Tracie Taylor

Jun 2026

via Google

Haven has just moved into this new role and is making giant strides in improvement of not only the building and staff but residence morale which is so important!!!! Love to see the positive changes headed in this positive direction!

Cassie Juanita

Jun 2026

via Google

Love this place! That staff is always welcoming and the environment is well kept. You can tell the residents are happy!

Marrissa Rampley

May 2026

via Google

Highlands Senior Living Cartersville continues to make amazing strides, and it shows in every part of the community, not only in the appearance of the community, but in the overall atmosphere and culture as well. From the moment you walk through the doors, you're greeted by a warm, welcoming environment that truly feels like a home. The residents are joyful, engaged, and surrounded by people who genuinely care about their well-being. It is clear that creating meaningful connections and memorable experiences is a top priority! One of the most exciting improvements has been the complete revamp of the dining program. Residents are now enjoying a wider variety of fresh, flavorful meals that provide both comfort and choice, making mealtime something to look forward to each day!! With a new dedicated leadership team and an Activities Director who all pour love, support and compassion into the lives of residents each day, Highlands of Cartersville has become a lovely community where seniors can truly feel at home. The passion and commitment of the staff are reflected in the smiles of the residents, making this a special place to visit and be a part of.

Brook Shell

May 2026

via Google

With recent Administration changes the team is doing a fantastic job. Love all the updates that they are doing to make it a very nice building to live in.

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Frequently Asked Questions

What types of care does Highlands Senior Living Cartersville offer?

Highlands Senior Living Cartersville offers Assisted Living and Memory Care.

Where is Highlands Senior Living Cartersville located?

Highlands Senior Living Cartersville is located at 16 Roving Rd in Cartersville, Georgia.

What do families say about Highlands Senior Living Cartersville?

Families overwhelmingly describe Highlands Senior Living Cartersville as a warm, close-knit community where staff members are known by name and go out of their way to help during difficult transitions. Several reviewers highlight the family-owned management style and personal attention from leadership, though a cluster of reviews from the COVID-19 period describe serious communication failures, neglect, and hygiene concerns.

How can families visit Highlands Senior Living Cartersville?

Submit the Request Information form on this page to connect with Highlands Senior Living Cartersville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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