J
via MyLivingChoice · ReportJoe V.Family member of a resident
Sep 2026
Under new management. Dirty diapers. Management unresponsive to anything. Stays in office
Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville
50 Conference Center Dr. SE4.3(46 ratings)· Cartersville average: 4.4
Part of Manor Lake Senior Living · 12 communities · 4.5★ average · (3 others nearby) 
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1 / 6Quick Facts
- Licensed capacity
- 104 residents
- Independent living option
- Two-bedroom cottages with kitchens and garages
- Recognition
- Received five U.S. News & World Report awards
- Ownership
- Locally owned rather than large national chain
Georgia DCH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Manor Lake Cartersville draws largely positive feedback for its friendly staff, clean grounds, and active social calendar, with many families praising the compassionate care given to loved ones in both assisted living and memory care. However, a handful of reviewers report serious lapses—unaddressed maintenance issues, unprofessional staff conduct, and troubling handling of billing and a deceased resident's belongings—that prospective families should weigh carefully.
What reviewers praise
- Friendly, attentive staff frequently praised
- Clean, well-maintained facility
- Wide variety of daily activities and outings
- Compassionate memory care team
- Positive feedback on food quality
- Independent living cottages with kitchens and garages
What reviewers flag
- One report of staff sleeping and doors locked at night
- One report of unrefunded community fee after abrupt move-out
- One report of mishandled belongings after a resident's death
- One report of unprofessional staff behavior, including phone use and no discipline for misconduct
- One report of a resident's phone left unfixed for weeks
AI-generated from reviews and community data.
Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville is a senior living community in Cartersville, Georgia offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.4 out of 5 across 45 reviews.
About Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville
Manor Lake Assisted Living, Memory Care, & Independent Living is a senior living community in Cartersville, Georgia offering three levels of care: independent living, assisted living, and specialized memory care services.
The community features two-bedroom, two-bath cottages with full kitchens, garages, patios, and porches set on landscaped grounds. Assisted living residents receive personalized support for daily tasks and medication management with 24/7 support available, designed for seniors who wish to maintain independence while receiving necessary assistance.
The memory care program provides specialized services for seniors with dementia or memory loss in a safe, engaging environment. This specialized care is delivered by a dedicated memory care team offering compassionate, personalized support to residents and peace of mind for their families.
Manor Lake Cartersville has received five awards from U.S. News & World Report, recognizing the community's commitment to exceptional senior living and compassionate care. The facility emphasizes its supportive environment and welcoming community atmosphere.
Types of Care at Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Kitchen
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Pet Friendly
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities
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Help Me ChooseReviews of Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville
4.3overall · 46 ratings combined
4.4★ on Google (45) · 1★ on MyLivingChoice (1)
Value for money1
Customer service1
Cleanliness1
Meals & dining1
Heather Collins
Sep 2026
I can't say enough wonderful things about Manor Lake Cartersville. It truly feels like more than just a place to live-it feels like home. The staff genuinely care about the residents and work hard every day to make sure they feel safe, comfortable, respected, and loved.<br>The atmosphere is warm and welcoming, and there is a strong sense of community among the residents, families, and staff. The team goes above and beyond to create meaningful experiences and make each resident feel valued and important.<br>I'm grateful to be part of such a caring community and proud of the dedication everyone puts into making Manor Lake Cartersville a special place for seniors and their families.
ReviewUser725
Jul 2026
Facility doesn't ensure residents live out their final days with dignity and respect. While visiting a loved one over the last couple of months a memory care resident routinely exposes himself and urinates in the common area while others do activities, eat, watch TV, etc. The staff doesn't stop him or redirect his behavior. Instead the staff just keeps a dirty mop bucket in the area to clean the floor, A wet floor creates a fall risk for all individuals in the area. I spoke with the Executive Director but the incident remains unresolved. He assured me that he would address the concern. He has yet to keep his word. In fact, I have yet to see him about the community. Disappointed for all involved.
stephen vincent
Jul 2026
Very kind employees and great food. Nice atmosphere and very clean.
Sherry York
Jul 2026
My Mother is very happy here. She enjoys the activities especially the music. It is very clean, and the meals are very good. The staff are very kind and helpful. We are very pleased that we chose this place for Mother.
Frequently Asked Questions
What types of care does Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville offer?
Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville offers Assisted Living, Independent Living and Memory Care.
Is Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville pet friendly?
Yes. Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville located?
Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville is located at 50 Conference Center Dr. SE in Cartersville, Georgia.
What do families say about Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville?
Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville carries a 4.4 out of 5 rating from 45 Google reviews. One family has reviewed it on MyLivingChoice, averaging 1.0 out of 5. Manor Lake Cartersville draws largely positive feedback for its friendly staff, clean grounds, and active social calendar, with many families praising the compassionate care given to loved ones in both assisted living and memory care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville?
Submit the Request Information form on this page, or contact Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Manor Lake Assisted Living, Memory Care, & Independent Living - Cartersville? Claim this listing to update photos, pricing, and details. It's free.
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