MyLivingChoice

Cartersville Crossing

22 Maple Ridge Drive S.E.

4.3(86 ratings)· Cartersville average: 4.4

Cartersville Crossing, photo 11 / 5

Quick Facts

Total units
74
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
74
Additional services
Respite care and hospice care offered on-site
Rehab therapies
On-site physical, occupational, and speech therapy

What Families Think

Most reviewers describe Cartersville Crossing as a clean, odor-free skilled nursing and rehab community with attentive, kind staff and a strong activities program. Rehab therapy and CNA care are repeatedly praised by name, though one family reported serious concerns about neglect and unresponsive management.

The Good

  • Clean, odor-free facility noted by multiple reviewers
  • Staff described as kind, attentive, and family-like
  • Rehab therapy (PT/OT/speech) praised by name
  • Active, varied activities calendar residents enjoy
  • Home-style meals with resident choice

The Bad

  • One report alleged neglect and unresponsive management to complaints
  • One reviewer claimed negative reviews were removed or filtered
  • No published pricing information available

AI-generated from reviews and community data.

Cartersville Crossing is a senior living community in Cartersville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 86 reviews.

About Cartersville Crossing

Cartersville Crossing of Journey LLC is a continuing care community in Cartersville, Georgia, offering short-term rehabilitation, long-term care, respite care, and hospice care services. The community provides personalized care tailored to residents' needs, with daily medical attention and living assistance available in a safe and welcoming environment.

The community emphasizes its rehabilitation services, which include physical, occupational, and speech therapy for recovery support. Long-term care is designed for individuals requiring daily medical attention, while the Respite Care program allows caregivers to take breaks while their loved ones receive compassionate support. Hospice Care focuses on comfort, dignity, and end-of-life support for residents and families.

Cartersville Crossing features convenient transportation to local doctors, appointments, activities, and throughout the greater Cartersville area, helping residents maintain connections to their hometown. A courtyard amenity provides outdoor space where residents can enjoy fresh air and connect with neighbors and loved ones.

Located in the heart of Bartow County, Cartersville is situated in the foothills of the Appalachian Mountains and is known for its rich history, natural landscapes, and close-knit community. The city blends small-town charm with modern amenities and offers easy access to regional hubs including Atlanta and Chattanooga via I-75 and US-41, with Hartsfield-Jackson Atlanta International Airport just an hour away.

The Cartersville area features cultural and recreational attractions including the Tellus Science Museum focused on geology, astronomy, and paleontology, and Red Top Mountain State Park with scenic views of Lake Allatoona.

Types of Care at Cartersville Crossing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Cartersville Crossing

4.3overall · 86 ratings combined

4.3★ on Google (86)

Larhonda Boston

Apr 2026

via Google

Don’t put your loved one in this facility because they will not take care of your loved one and if you leave a bad review they take it down or filter it out if I could give a zero star I would they took down my review yesterday 4/28/2026 but I screenshot this one ☝️ don’t leave your family member here in this place please don’t do it they are full of it!!! Nobody that’s in charge will even call you back they don’t want to hear your complaints I will be calling the State of Georgia on this place . Look out for the red flags, google what are the red flags 🚩!!!!

Theresa Vaughan

Dec 2025

via Google

They were great. The rehab center did exactly what it is supposed to do. The staff was always accommodating and tried to always meet your needs. The CNA’s did everything they could to help. Keith .(physical therapist) was great, Sam, Tracy, Bryanna, Amber, the list goes on of the great CNA’s. Ramona and Mary were great nurses. I am trying to include everyone but know I left a lot out. Just thank you guys for everything.

jemeela stokes

Aug 2025

via Google

If you're looking for a caring and professional place for long-term or skilled nursing care, this facility is truly a great choice. When you walk in and even down the halls, you’ll notice there’s no unpleasant odor, which speaks volumes about the cleanliness and attention to detail. The staff is kind, attentive, and always willing to help. They treat your loved ones like family. It's a comforting environment that helps ease the stress of placing someone in care. I highly recommend this facility if you want peace of mind knowing your loved one is in good hands.

marilee camicia

Jul 2025

via Google

Fantastic!! This place smells great, but it does not stop there! The staff is exceptional ALL the staff. The meals are home style and very much enjoyed by the residents who enjoy having options. Now let’s talk activities, I have never seen such a great activity calendar. The residents Love the activities and a resident favorite is “candy dice” the excitement in telling me about it was impossible to miss. The rehab team / department was top notch. I fully enjoyed my visit and will be back to visit my new friends.

Edward “expect2bleed” Massie

Jul 2025

via Google

We had a wonderful experience with Cartersville Crossing, where my mother-in-law received exceptional care. From the moment we walked in, we were impressed by the bright, clean, and welcoming environment—it certainly doesn’t have the unpleasant smell you often associate with nursing homes. The staff are truly what make this place special. Every person we encountered was friendly, kind, and genuinely caring. It gave us peace of mind knowing she was in such compassionate hands. The activities program is also fantastic, offering a great variety that kept her engaged and social. The therapy department works to tailor needs of each resident to make sure they have positive outcomes. I would wholeheartedly recommend Cartersville Crossing to anyone looking for a warm and supportive place for their loved ones.

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Government Inspection History

4 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard7 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

Sep 5, 2024Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2024

Jun 13, 2024Infection ControlNo citations
Jan 8, 2023Fire Safety StandardHealth Standard25 citations
  • Construct fire resistant interior walls.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2023

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cartersville Crossing offer?

Cartersville Crossing offers Skilled Nursing / Long Term Care.

Where is Cartersville Crossing located?

Cartersville Crossing is located at 22 Maple Ridge Drive S.E. in Cartersville, Georgia.

What do families say about Cartersville Crossing?

Most reviewers describe Cartersville Crossing as a clean, odor-free skilled nursing and rehab community with attentive, kind staff and a strong activities program. Rehab therapy and CNA care are repeatedly praised by name, though one family reported serious concerns about neglect and unresponsive management.

How did Cartersville Crossing do on recent health and safety inspections?

Cartersville Crossing had 4 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cartersville Crossing?

Submit the Request Information form on this page to connect with Cartersville Crossing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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