MyLivingChoice

Townsend Park Health & Rehabilitation

196 North Dixie Avenue

4(26 ratings)· Cartersville average: 4.4

Townsend Park Health & Rehabilitation, photo 11 / 5

Quick Facts

Total units
124
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
124
Capacity
Licensed for up to 124 residents
Family Involvement
Monthly care meetings covering health and wellbeing
On-site Care
Residents treated onsite without frequent transfers

What Families Think

Families describe Townsend Park Health & Rehabilitation as a place where communication with staff is strong and residents receive attentive, consistent nursing care. Multiple reviewers highlight long-term stays with regular family updates and staff who know residents personally. No significant complaints appear in the available reviews.

The Good

  • Attentive, compassionate nursing staff
  • Regular family care meetings and updates
  • Staff proactively calls about health concerns
  • Clean facility with pleasant atmosphere
  • Helpful, friendly business office staff

AI-generated from reviews and community data.

Townsend Park Health & Rehabilitation is a senior living community in Cartersville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 26 reviews.

About Townsend Park Health & Rehabilitation

Townsend Park Health & Rehabilitation is a skilled nursing and long-term care community in Cartersville, Georgia, with a licensed capacity of 124 residents.

Families consistently praise the nursing staff for attentive, compassionate care and strong communication. Multiple families noted that staff members knew residents by name, treated them with respect, and kept families regularly informed about health changes and care decisions through monthly meetings and proactive calls. The facility is described as clean with a comfortable atmosphere, and one family wrote that "they truly took amazing care of her every step of the way."

The community holds a 4 out of 5 Google rating across 26 reviews. Families also highlighted the helpfulness of administrative staff in answering insurance and admission questions during what can be an urgent transition process.

Types of Care at Townsend Park Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Townsend Park Health & Rehabilitation

4overall · 26 ratings combined

4★ on Google (26)

David Adams

May 2026

via Google

I can’t say enough good things about this place and the people who work here. My Aunt Wanda was a resident here for 3 years, and they truly took amazing care of her every step of the way. Every month we had a care meeting where they went over everything — from her health to her overall happiness and well-being. They always kept us informed and would call anytime they saw a concern or potential issue coming up. What meant the most to our family was knowing she could be treated onsite and have all of her needs taken care of without constantly being moved around. The staff genuinely cared about her, and it showed in the way they treated her every day. The comfort and peace of mind I had knowing she was there honestly helped me sleep better at night. I will always be grateful for the love, compassion, and professionalism they showed Aunt Wanda and our family.

Jamie Morman

May 2026

via Google

Sandy in the business office was very helpful answering the questions I had. She was warm and friendly and calmed my nerves when I called asking questions. She deserves a raise and is a great example of how customer service should be!

Donna Guida

Apr 2026

via Google

I’ve had both of my parents at this facility, and I couldn’t be more grateful for the care they’ve received. The nursing staff is truly exceptional - attentive, compassionate, and consistently going above and beyond. What I appreciate most is the communication - they are always keeping me informed. If you are looking for a place for your loved ones, this is truly a great place.

Robert Kenney

Sep 2025

via Google

When my dad was diagnosed with delirium following a hip replacement surgery, I had no clue what to do. Once the hospital said he was going to be released, I had to figure out where he was going and in a hurry. I’m really glad I found Townsend. Everyone knew his name and treated him with respect. The nurses and his care were top notch. I had daily questions on insurance procedures and how everything worked. Some of the most wonderful people I’ve ever met put on a smile and answered my questions and helped me to understand. For that, I will always have a deep sense of gratitude.

Alejandra Beckman

Sep 2025

via Google

We are so grateful for the wonderful care my mother receives at Townsend. The staff is fantastic and goes above and beyond to keep our family informed and involved. They are always communicative about her health and include us in her care decisions. The facility is consistently clean and has a lovely atmosphere. It’s comforting to know she is safe and well cared for. During our last visit, one of the residents was playing the piano after dinner for everyone. It was lovely!

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Government Inspection History

4 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 19, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2026

Apr 10, 2025Fire Safety StandardHealth Standard12 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

Apr 27, 2023Fire Safety StandardHealth Standard13 citations
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

Jul 22, 2021Fire Safety StandardHealth Standard3 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Townsend Park Health & Rehabilitation offer?

Townsend Park Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Townsend Park Health & Rehabilitation located?

Townsend Park Health & Rehabilitation is located at 196 North Dixie Avenue in Cartersville, Georgia.

What do families say about Townsend Park Health & Rehabilitation?

Families describe Townsend Park Health & Rehabilitation as a place where communication with staff is strong and residents receive attentive, consistent nursing care. Multiple reviewers highlight long-term stays with regular family updates and staff who know residents personally. No significant complaints appear in the available reviews.

How did Townsend Park Health & Rehabilitation do on recent health and safety inspections?

Townsend Park Health & Rehabilitation had 4 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Townsend Park Health & Rehabilitation?

Submit the Request Information form on this page to connect with Townsend Park Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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