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Brookside Cartersville Senior Living

60 Massell Dr SE

4.3(22 ratings)· Cartersville average: 4.4

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Quick Facts

Licensed capacity
32 residents

Georgia DCH

Respite Care
Flexible respite stays offered for short-term care
Medication Access
Same-day medication start via on-site pharmacy partner

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Brookside Cartersville as a small, home-like assisted living community where residents receive attentive, respectful care and staff build close relationships with residents. A handful of reviewers, however, report unresolved maintenance requests, weak security checks, and concerns about administrative oversight and staffing levels.

What reviewers praise

  • Warm, attentive staff many reviewers praise by name
  • Facility described as clean and well-maintained
  • Small, intimate setting cited as reassuring
  • Quick, reliable medication delivery through on-site pharmacy partner
  • Flexible respite care available for short-term needs
  • Family communication described as responsive

What reviewers flag

  • Several reports of unresolved maintenance and repair issues
  • Multiple reviewers cite inadequate resident supervision
  • Some concern that administration is inconsistent or underqualified
  • One report calls for higher pay for direct-care staff

AI-generated from reviews and community data.

Brookside Cartersville Senior Living is a senior living community in Cartersville, Georgia offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.3 out of 5 across 22 reviews.

About Brookside Cartersville Senior Living

Brookside Cartersville Senior Living is an assisted living community in Cartersville, Georgia, offering upscale amenities and customized care plans designed to deliver an enriched lifestyle.

The community provides personalized care plans, in-suite maintenance, and round-the-clock assistance as part of daily life. Flexible respite care is available to offer families peace of mind while their loved ones receive attentive care.

Amenities at Brookside include an on-site salon, enriching activities and programs, housekeeping services, and laundry services. The community maintains high standards of cleanliness and provides fresh linens and garments to residents.

Located in Cartersville, the community is situated near the charming downtown area, which features quaint shops, local dining options, and lively community events. Residents have access to the area's natural beauty and cultural attractions.

Types of Care at Brookside Cartersville Senior Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Salon / Barber

Activities

  • Social Activities

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Reviews of Brookside Cartersville Senior Living

4.3overall · 22 ratings combined

4.3★ on Google (22)

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Jody Kuhn

Aug 2024

via Google ↗ · Report

Brookside Cartersville has been such a welcome change for our mom. The facility is clean, bright and cheery (lots of windows) and outdoor space for the residents. The staff from the Director (Lacy) to the med techs, care takers and cleaning crew and maintenance are so pleasant and take care to give the BEST care. Mom feels safe and very well cared for and the staff has been terrific about communicating with us. We have questions - they provide answers. I can't say enough. Would highly recommend this facility as they treat their residents with care and dignity. Thank you ALL!

Tate Groves

Aug 2024

via Google ↗ · Report

This facility has been an excellent choice for our family. My father-in-law has been living there for several months. The staff members are both professional and compassionate, frequently checking on the residents to ensure their needs are addressed. The premises are well-maintained and clean. We have no complaints.

Dago Princess

Mar 2023

via Google ↗ · Report

Hi, Brookside is working out for my mom. After the first two places, I guess she is finding this one to be more friendly. The first one she was in, (Celebration Village), had clicks, and she would cry a lot, because they wouldn't let her play cards with them, and they wouldn't let her sit at the same dining room, tables, and all that. Then the SECOND place she was in, there was hardly anybody there, and everyone was kind of old and out of it and not social. Again, there was two card players there, but they wouldn't let her play with them. Plus my mom got hurt a couple of times and no procedural changes were made. It seems like the difference at Brookside is the friendliness of the residents and the extra attention provided by the workers. It is also affordable and even though the rent went up from the day I called to the day the lease was signed, they stuck with our original price quote. If they didn’t do that I would’ve had to re-direct the moving trucks because I already had them scheduled. The pharmacy used for their medication’s is easy to work with as well. The last place she was in was extremely complicated when it came to getting her her medications. My mom suffered a bad fall and broken ribs as a result of it taking a couple of months to fill out the paperwork and get it to the correct place for her meds to be given to her. Brookside, on the other hand, was quick, and she was receiving her medication the same day she moved in. The pharmacy they work with is outstanding. This is important for loved ones to get the care they need. It is kind of far from me, but I could no longer afford the places near my house. The accommodations are very nice. My mom is not from Georgia, I moved her here from Florida, so she didn’t have any friends here. That is why the friendliness and the extra care are so important. Thank you, Brookside.

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MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and Brookside Cartersville Senior Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Brookside Cartersville Senior Living offer?

Brookside Cartersville Senior Living offers Assisted Living.

Where is Brookside Cartersville Senior Living located?

Brookside Cartersville Senior Living is located at 60 Massell Dr SE in Cartersville, Georgia.

What do families say about Brookside Cartersville Senior Living?

Brookside Cartersville Senior Living carries a 4.3 out of 5 rating from 22 Google reviews. Families describe Brookside Cartersville as a small, home-like assisted living community where residents receive attentive, respectful care and staff build close relationships with residents. A handful of reviewers, however, report unresolved maintenance requests, weak security checks, and concerns about administrative oversight and staffing levels. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brookside Cartersville Senior Living?

Submit the Request Information form on this page, or contact Brookside Cartersville Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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