4.5(325 ratings)· Cartersville average: 4.4
1 / 5CMS Care Compare
Reviews of Cartersville Center For Nursing And Healing are mixed: several families praise specific caregivers and the responsiveness of administration, while other reviewers describe serious lapses in cleanliness, staffing attentiveness, and communication during a safety incident.
AI-generated from reviews and community data.
Cartersville Center For Nursing And Healing is a senior living community in Cartersville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 325 reviews.
Cartersville Center for Nursing and Healing is a skilled nursing and long-term care facility in Cartersville, Georgia, licensed for 118 residents.
Family experiences at the center are mixed. Several families praised the cleanliness of the facility and highlighted exceptional individual staff members, citing their friendliness, attentiveness to patient comfort, and willingness to go beyond routine care. One family wrote that administration "calls each patient by name" and remains accessible to families. Other families, however, reported serious concerns about sanitation, odors, and the overall quality of care provided, suggesting significant inconsistencies in daily operations and patient treatment.
The center holds a 4.5-star Google rating based on 325 reviews, reflecting polarized feedback that suggests experiences may depend heavily on which staff members are involved in a resident's care.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.5overall · 325 ratings combined
4.5★ on Google (325)
doris kline
Jun 2026
You have some of the nicest staff. We have the one CNA Anslena Blake. She is one very sweet and helpful CNA’s at Cartersvillecenters. But she stood out. She go’s the extra mile for all she helps take care of. And they need more like Anslena, Corney, Pam, Anna ,and so many more
Kaylee Earwood
Apr 2026
If I could give 0 stars I would .. This place is literally a JOKE ! It is definitely not sanitary, everytime I would go see my loved one it smelt awful inside and out. They don’t take care of there patients. I’m pretty sure they will just hire anyone here smh. Please get your loved ones out of this place 🥺
Christy Henderson
Mar 2026
Very clean, I’ve seen Sidney interact with the residents and how much he cares for them. The staff shows how much they truly care for the residents needs. Just an over all great atmosphere.
tim hurst
Mar 2026
This place took such great care of my husband while he was there. Always sparkley clean and each staff member would greet us with a smile. Big shout out to the administration, Jason is so personable- he calls each patient by name. He even gave me his personal contact number and encouraged me to contact him anytime. A situation came up where I did need to talk to him, and he called me back immediately. You can tell the employees enjoy being there! Only great things to say!!
Nedim Beslagic
Jan 2026
The only reason I am giving this place 2 stars is because of 2 people, Al and Joyce! If it wasn’t for them, my dad would have been even more miserable than he was. I hope Al and Joyce get some recognition because they were the only 2 people who gave honest care for my dad. They always greeted me and were friendly. Al made sure my dad’s bed was made when he would go to his physical therapy which was so kind. Joyce always came and talked to my dad and gave such a loving presence and always made sure he was clean and was getting all the care he needed. I deeply appreciate both of them more than they will ever know. If they see this, Dennis really appreciates everything from you guys and misses you! Now, down to the reasons this place really deserves no stars. This place has an odor like no other. My grandmother lived in a nursing home until she died, and I never smelled it like this facility. The smell will knock you on your feet. All the equipment is outdated. The wheelchairs are so old and heavy it’s hard to load into your vehicle when taking your loved one to appointments outside the facility. The night I dropped my dad off, I cried the whole way home because the energy in there was so off. I saw many nurses ignoring other patients when they would be screaming, literally screaming out of their rooms for help. My dads roommate woke him up in the middle of the night on Christmas Eve screaming that he was going to kill him and was acting belligerent. My dad called me in a panic begging me to come get him. It was midnight and I was on my way when he called and said they were going move the other patient out of the room. I was expecting some kind of manager, head of staff, somebody, to call me and explain the situation and assure me it was taken care of. That did not happen. Instead, I had to reach out to the facility, which the kind young girl at the front office gave me Jason Blalocks personal number I could call because I was panicked about this volatile patient who threatened my dad was going to be placed back in his room. Jason did take my call and assured me this patient and my dad would not share a room again but I felt as if I should have been contacted versus me having to make all the effort. Thankfully my dad is home now which is why I am leaving this review. Forever grateful to Al and Joyce. Stephanie and Jasmine, the social workers, also angels! The sweet young girl at the front office I mentioned is also amazing. Other than these few people, I really don’t have much nice to say about this place.
6 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 29, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 26, 2025
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 6, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Construct fire resistant interior walls.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2019
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2019
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2019
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Cartersville Center For Nursing And Healing offers Skilled Nursing / Long Term Care.
Cartersville Center For Nursing And Healing is located at 78 Opal Street in Cartersville, Georgia.
Reviews of Cartersville Center For Nursing And Healing are mixed: several families praise specific caregivers and the responsiveness of administration, while other reviewers describe serious lapses in cleanliness, staffing attentiveness, and communication during a safety incident.
Cartersville Center For Nursing And Healing had 6 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Cartersville Center For Nursing And Healing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cartersville Center For Nursing And Healing? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Cartersville.
Cartersville, Georgia0 mi
4.3(86)
Skilled Nursing / Long Term Care
Cartersville, Georgia0 mi
4(26)
Skilled Nursing / Long Term Care
Cartersville, Georgia1.6 mi
4.3(22)
Assisted Living
Cartersville, Georgia1.8 mi
4.9(11)
Assisted LivingIndependent Living
Cartersville, Georgia2.1 mi
Skilled Nursing / Long Term Care
Cartersville, Georgia2.2 mi
4.7(64)
Assisted LivingMemory Care
Home care agencies serving Cartersville bring help to the house: daily living, companionship, and respite for family caregivers.
