Frances Rosas
Mar 2026
Friendly staff, beautiful place and clean.
Heritage Place Assisted Living & Memory Care
621 Old Highway 1187
4(80 ratings)
1 / 5Quick Facts
- Total units
- 140
- Memory Care Programming
- Dedicated dining program for memory care residents
- Unit Options
- Studios up to two-bedroom, two-bath apartments
What Families Think
Reviews of Heritage Place are mixed, with families praising specific staff members for warmth and attentiveness while others report serious concerns about care quality, communication, and management turnover. Experiences seem to vary significantly depending on which staff a resident encounters, with memory care raising the most pointed complaints.
The Good
- Staff members praised as helpful and accommodating
- Memory care staff described as attentive by one family
- Executive director noted for planning engaging activities
- Restaurant-style dining praised as delicious
The Bad
- Multiple management and director changes with poor family communication
- One report of harsh, disrespectful treatment by nursing staff
- One serious report of neglect and yelling at a memory care resident
- One report of slow refund processing after a resident's death
AI-generated from reviews and community data.
About Heritage Place Assisted Living & Memory Care
Heritage Place Assisted Living & Memory Care is an assisted living and memory care community in Burleson, Texas, located under 20 miles from Fort Worth. The community serves residents who need either assisted living support or specialized memory care for those with Alzheimer's or other forms of dementia.
The community offers customized care plans with 24-hour nurse access, safety-equipped bathrooms, pull cords and pendants, and experienced care associates trained to meet individual needs. Memory Care residents receive specialized programming focused on stimulation and positive recognition, while Assisted Living residents enjoy support with housekeeping, scheduled transportation, and other services to maintain independence.
Heritage Place features over 300 monthly activities and social opportunities including live entertainment, therapies, classes, on-site beauty salon and barbershop services, and Happy Hours. The community emphasizes dining experiences, with restaurant-style meals prepared by the culinary team and a Dining with G.R.A.C.E program specifically for Memory Care residents.
Residents live in apartment-style units with various floor plan options ranging from studios to two-bedroom, two-bathroom units. The community is conveniently located near downtown Burleson and has easy access to recreational activities, medical centers, stores, Benbrook Lake, and Rocky Creek Park.
Types of Care
Assisted Living
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Help Me ChooseReviews
4overall · 80 ratings combined
4★ on Google (80)
Jay Sanchez
Feb 2026
Mary at the front desk is very rude
Carol Knisley
Feb 2026
While my father lived there about 2 years they had 3-4 different Directors and other management positions changes. Communication lacked from them to the families when there was change. When my father was in Memory Care the staff was awesome. They took great care of him. His Hospice was St Gabriel, they are the best and so caring. Thank you Lana and your staff. The day after my father died I went and moved his things out. Not once did the MC Director say anything about him dying. No caring words at all. I even talked to her about his things being moved out. He died on Jan 24th, the first of Feb I noticed they took his Feb payment out. The Financial Lady in the main office said no one told them he died. So now it will take them 4 weeks to return his rent. No communication. They especially don’t return phone calls.
Jabin Smythe
Nov 2025
My father currently stays here. His name is Bill. He is the kindest soul one could ever encounter. He is an educated, articulate, and brilliant man. He has advanced frontal lobe dementia and has lost his ability to do anything on his own. He has a loving family in constant contact with him. We have trusted this facility to take care of our loved one and they have failed on every facet. My siblings and I have a camera in his room and what I have seen and how some (not all) treat him is absolutely deplorable. He had fallen and been hospitalized for several days recently. His hip is tender, and to see someone on camera, YELLING at him to “get up”. No good morning, just “get up” as he’s wincing in pain. No concern, no decency, no humanity. If you hate elderly people, maybe don’t get a job at a memory care facility? The night before, the “aid” acting in a similar fashion, yelling at him to “MOVE OVER” (repeat 4x) in his bed. I can’t imagine being screamed at while I’m disoriented. How terrifying for someone with a mental incapacity. I’m so angry right now at this treatment of a loved one, I’m shaking. He is someone’s child, someone’s father, and someone’s soul mate. I can only speculate as to what happened before we installed a camera. Maybe too little, too late. I don’t doubt this is not an easy job, and probably not lucrative, but there is a severe lack of decency at this facility. Shame on you.
Karen Baker
Nov 2025
The care and kindness shown to my husband and me has meant so much to me! It is hard to leave my husband anywhere but the choice we made to choose Heritage was the right choice .
Frequently Asked Questions
What types of care does Heritage Place Assisted Living & Memory Care offer?
Heritage Place Assisted Living & Memory Care offers Assisted Living.
Where is Heritage Place Assisted Living & Memory Care located?
Heritage Place Assisted Living & Memory Care is located at 621 Old Highway 1187 in Burleson, Texas.
What do families say about Heritage Place Assisted Living & Memory Care?
Reviews of Heritage Place are mixed, with families praising specific staff members for warmth and attentiveness while others report serious concerns about care quality, communication, and management turnover. Experiences seem to vary significantly depending on which staff a resident encounters, with memory care raising the most pointed complaints.
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