Heritage Place Assisted Living & Memory Care

Frances Rosas

Mar 2026

via Google ↗ · Report

Friendly staff, beautiful place and clean.

Jay Sanchez

Feb 2026

via Google ↗ · Report

Mary at the front desk is very rude

Carol Knisley

Feb 2026

via Google ↗ · Report

While my father lived there about 2 years they had 3-4 different Directors and other management positions changes. Communication lacked from them to the families when there was change. When my father was in Memory Care the staff was awesome. They took great care of him. His Hospice was St Gabriel, they are the best and so caring. Thank you Lana and your staff. The day after my father died I went and moved his things out. Not once did the MC Director say anything about him dying. No caring words at all. I even talked to her about his things being moved out. He died on Jan 24th, the first of Feb I noticed they took his Feb payment out. The Financial Lady in the main office said no one told them he died. So now it will take them 4 weeks to return his rent. No communication. They especially don’t return phone calls.

Jabin Smythe

Nov 2025

via Google ↗ · Report

My father currently stays here. His name is Bill. He is the kindest soul one could ever encounter. He is an educated, articulate, and brilliant man. He has advanced frontal lobe dementia and has lost his ability to do anything on his own. He has a loving family in constant contact with him. We have trusted this facility to take care of our loved one and they have failed on every facet. My siblings and I have a camera in his room and what I have seen and how some (not all) treat him is absolutely deplorable. He had fallen and been hospitalized for several days recently. His hip is tender, and to see someone on camera, YELLING at him to “get up”. No good morning, just “get up” as he’s wincing in pain. No concern, no decency, no humanity. If you hate elderly people, maybe don’t get a job at a memory care facility? The night before, the “aid” acting in a similar fashion, yelling at him to “MOVE OVER” (repeat 4x) in his bed. I can’t imagine being screamed at while I’m disoriented. How terrifying for someone with a mental incapacity. I’m so angry right now at this treatment of a loved one, I’m shaking. He is someone’s child, someone’s father, and someone’s soul mate. I can only speculate as to what happened before we installed a camera. Maybe too little, too late. I don’t doubt this is not an easy job, and probably not lucrative, but there is a severe lack of decency at this facility. Shame on you.

Karen Baker

Nov 2025

via Google ↗ · Report

The care and kindness shown to my husband and me has meant so much to me! It is hard to leave my husband anywhere but the choice we made to choose Heritage was the right choice .