Susanne Kernan
May 2026
Heritage Hall took very good care of my mom over the past few weeks as she recuperated from a brief illness. At every turn, each functional area (nursing, physical/occupational/speech therapy, personal care, activities, kitchen/dietician, housekeeping and administrative) is staffed with highly skilled, kind, considerate, cheerful and caring people, most of whom have been employed there for 5, 10 or 15 years or more. The communication and continuity between staff members is excellent, and my mom felt safe and cared for at all times. The activities are well-curated, fun and engaging, with something for everyone. There are even occasional group outings which give a chance to practice using a walker or wheel chair in real life. The meals are appetizing and very well prepared, with plenty of alternatives for the picky eater. The chef(s) really know how to cook healthy and good-tasting food. Also the rooms and common areas are very clean and sanitary at all times which is obviously critical in such a busy health care setting. We are really grateful for the excellent care my mom received at Heritage Hall.
