MyLivingChoice

Cogir of Potomac

10800 Potomac Tennis Lane

4.7(57 ratings)

Part of Cogir Senior Living

Cogir of Potomac — photo 11 / 6

Quick Facts

Prior name
Community formerly operated as Brandywine Assisted Living
Leadership change
Recent full staff turnover under new director, per one review

What Families Think

Reviews for Cogir of Potomac (formerly Brandywine) are sharply split: some praise a recent leadership overhaul that improved responsiveness and billing accuracy, while others describe understaffing, unanswered communications, and care concerns from before or during that transition. Positive mentions focus on activities like water aerobics and food quality at community events, while critical reviews center on staffing levels and administrative follow-through.

The Good

  • Weekly water aerobics class praised for easing back pain
  • Chef accommodates vegan and traditional dietary preferences
  • Theater room with stadium seating noted for events
  • One reviewer reports major staff and leadership improvements
  • Individualized care plans based on resident preferences
  • Dedicated memory care program for dementia and Alzheimer's residents

The Bad

  • Multiple reports of unanswered emails and poor communication
  • One report of call lights going unanswered due to understaffing
  • One report of ongoing billing issues before recent leadership changes
  • One reviewer felt staff seemed scripted and disengaged

AI-generated from reviews and community data.

About Cogir of Potomac

Cogir of Potomac is an assisted living and memory care community in Potomac, Maryland that combines supportive services with resident independence and choice. The community also offers specialized memory care through its Revere Memory Care program for residents with dementia or Alzheimer's disease.

The community emphasizes personalized care and relationship-based approaches. Staff work to understand each resident's needs and preferences, creating individualized support plans. The assisted living services are designed to provide necessary support while allowing residents to maintain their independence and choose their own lifestyle within the community.

Activities and engagement are central to daily life at Cogir of Potomac. The calendar includes nature walks, bingo nights, live entertainment, arts and crafts, and spontaneous social events. Staff listen to resident interests and adapt programming accordingly, with an activities team dedicated to keeping the community engaged and active.

Dining at the community features a cafe-style setting where the chef prepares meals with fresh, seasonal ingredients. The menu accommodates diverse dietary needs, making meals an experience designed for residents to enjoy.

The community fosters a warm, connected environment where residents form friendships and feel at home. Staff emphasize that residents bring energy, humor, and heart to daily life, shaping a vibrant community where everyone is valued and connections are meaningful.

Types of Care

Assisted LivingMemory Care

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Reviews

4.7overall · 57 ratings combined

4.7★ on Google (57)

Cooking With Mo (Cooking with Mo)

Jun 2026

via Google

Let me start this review by saying “any negative things that you have heard about COGIR of Potomac is 100% dated and inaccurate” – there is a new sheriff in town and her name is Keisha Ellis. This lady has single handedly taken it upon herself to completely elevate the COGIR brand (this placed used to be call Brandywine) in the face of recent events and past leadership being ineffective. If you have not been there in the last 30-45 days, you are missing out. Keisha has hired a brand new staff from the Director of the entire place to the nursing staff to the food/beverage staff to brand new accounting staff. All of these changes had been long overdue and welcome with open arms. The new staff is NOTHING like the past. I now get instant and competent responses with all of my inquiries ranging from minor maintenance items to billing to day to day operations. Keisha has changed the attitude and the culture of this place and all within a very short time frame. If you are looking for an amazing place for aging seniors with a staff that is super caring and responsive, then look no further – THIS IS THE PLACE! My mom has been here for several years and I can tell you that she has never been happier! I would be remiss if I didn’t do a shout out to Latoya. After months and months and months of trying to resolve simple billing issues, she has reconciliated my mom’s ledger within a week’s time. She is amazing to work with like the rest of the Brandywine staff. I feel super blessed that my mom is under such great care and oversight. Thank you Keish for all of your fantastic leadership and the changes that you have implemented. Your new staff is TRULY AMAZING!

Ashley Cimpean

Mar 2026

via Google

I would not recommend this place at all. The staff seems completely scripted, like they’re just repeating lines to make the company look good instead of actually helping customers. It feels fake and very unprofessional. The admin is terrible—emails never get answered, and when you need help, nobody seems to care. Communication is basically nonexistent. On top of that, the quality is really bad. What you get does not match what they promise. Most of the staff also seem miserable and uninterested unless they think they can make a sale. Overall, the whole experience felt like they only care about taking your money, not providing good service. I definitely wouldn’t recommend this place to anyone.

Jill Jeruto

Mar 2026

via Google

I would not recommend this assisted living facility to anyone looking for quality care for their loved ones. It is painfully clear that the administration is focused on one thing and one thing only — the bottom line. Every decision seems to revolve around cutting costs rather than providing the level of care residents are paying for. The staff members who are actually working directly with residents appear overworked, understaffed, and unsupported. When a company does not invest in its staff, the residents ultimately suffer. Basic needs are delayed, call lights go unanswered for far too long, and there is a noticeable lack of personal attention. This is not due to lack of effort from frontline workers, but rather poor management and a clear disregard for staffing levels. For the high monthly fees charged, families should expect consistent communication, attentive care, clean facilities, and engaging activities. Instead, it feels like services are minimized while bills continue to grow. Residents simply do not receive what they are paying for. Choosing assisted living is an emotional and financial decision for families. Unfortunately, this facility seems more concerned with revenue than resident well-being. I hope leadership reevaluates their priorities and starts putting people before profit.

Jeanne T

Feb 2026

via Google

Love the water aerobics class weekly, it is very relaxing and helps elevate my back pain.

Marcus Wiseman

Jun 2024

via Google

A little over a week ago I had the pleasure of hosting a Marketing Manager Meetup at Brandywine. I have attended a few events here so I knew the location was beautiful and the food is fantastic. Make sure you request the seafood wraps. We had 6 different kinds of sandwiches, 2 salads, and several desserts. The chef was able to accommodate traditional and vegan palettes. The theater room was a great place to hold a presentation. The stadium seating meant there were absolutely no bad seats. I highly recommend this place if you are hosting an event in Montgomery County. I will be back!

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Frequently Asked Questions

What types of care does Cogir of Potomac offer?

Cogir of Potomac offers Assisted Living and Memory Care.

Where is Cogir of Potomac located?

Cogir of Potomac is located at 10800 Potomac Tennis Lane in Potomac, Maryland.

What do families say about Cogir of Potomac?

Reviews for Cogir of Potomac (formerly Brandywine) are sharply split: some praise a recent leadership overhaul that improved responsiveness and billing accuracy, while others describe understaffing, unanswered communications, and care concerns from before or during that transition. Positive mentions focus on activities like water aerobics and food quality at community events, while critical reviews center on staffing levels and administrative follow-through.

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