MyLivingChoice

SYNERGY HomeCare

18 W Market St

4.8(45 ratings)

SYNERGY HomeCare, photo 11 / 3

Quick Facts

VA Benefits Help
Staff assist veterans in applying for VA benefits
Ownership
Family-owned and operated by Felix and Sabita
Transportation
Caregivers can drive clients to errands and appointments
Language Support
Spanish-speaking caregivers arranged for non-English speakers

What Families Think

Families describe SYNERGY HomeCare of Leesburg as a caregiving agency where individual aides go above routine duties to help with meals, errands, and emotional support, and where leadership—especially the owners and Client Care Director—are seen as responsive and knowledgeable about programs like VA benefits. A smaller number of reviewers reported scheduling mix-ups, unclear transportation costs, or a no-show for a scheduled aide, though these appear to be exceptions rather than the norm.

The Good

  • Caregivers praised for going beyond basic tasks
  • Leadership responsive to family needs and requests
  • Help navigating VA benefits for veterans
  • Accommodates language preferences like Spanish
  • Flexible with last-minute schedule changes
  • Strong 4.8 rating across 45 reviews

The Bad

  • Several reports of scheduling or communication lapses
  • One report of a caregiver no-show before a medical appointment
  • One report of unexpected added transportation costs
  • One review noted a language barrier with office staff

AI-generated from reviews and community data.

SYNERGY HomeCare is a senior care provider serving Leesburg, West Virginia offering At-Home Care. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 4.8 out of 5 across 45 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare is a home health and hospice provider based in Leesburg, West Virginia. The company is owned by Felix and Sabita, who built the business around careful hiring and training of caregiving staff. They serve clients recovering from rehab, managing chronic conditions, and those nearing end of life in their own homes.

Families consistently praise the quality and attentiveness of individual caregivers, noting that staff go beyond standard tasks to help with meals, household work, and emotional comfort. The leadership team, particularly the Client Care Director and owner, stands out for responsiveness, knowledge of healthcare programs (including VA benefits), and willingness to accommodate specific needs like language preferences and transportation assistance. One family wrote, "they take the time to understand the needs of your family and work to ensure the appropriate care is administered."

A few families noted scheduling or communication lapses in isolated cases, but the overwhelming pattern reflects reliability and consistency. Clients report feeling confident entrusting their aging or recovering loved ones to the team, and several mention using the service for extended periods with sustained satisfaction.

SYNERGY HomeCare holds a 4.8 out of 5 rating across 45 Google reviews, with the vast majority reflecting strong experiences with staff, coordination, and personal attention to family circumstances.

Types of Care at SYNERGY HomeCare

At-Home CareHome Health and Hospice

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of SYNERGY HomeCare

4.8overall · 45 ratings combined

4.8★ on Google (45)

Kevin

Dec 2025

via Google

My father was in a Rehab facility that was neglectful with his care. My father's only income was his social security benefits. He had no savings and was barely managing to make ends meet. We had few options to facilitate a move to improve his situation. His health really deteriorated rapidly in a short period of time. Fortunately we were introduced to Peter Chung. He was an absolute blessing to me and my siblings. Peter guided us through a very strenuous and stressful time. He was able to find a wonderful place at the VA Medical Center where my father finally received the care he so desperately needed. Our many thanks and gratitude to Peter and Synergy Home Care!!!

Sarah Honenberger

Dec 2025

via Google

Williamsburg franchise; well run, prompt reply to online inquiry, very professional interviewer to evaluate home care needs, clear and prompt scheduling. Rates flex with level of care; we had a nursing student but didn’t need any medical assistance except walking practice after stroke/inpatient rehab. Easy process to chg hours/days.

Harry & Debbie Allan

Sep 2025

via Google

This company wasn't responsible. After I called to book an aid to go with me to a medical procedure, they said they would call back to confirm. I never got a call back after calling at least twice. At this point I was just hoping someone would show up. However, even after giving detailed directions when they did call right before arrival time, the aid never found the address and said her GPS took her to a different address. Noone ever came and I had to take my husband who has Parkinsons and it was hard for him. Be careful if you're thinking of using Synergy Home Care.

Suzi Sep

Jul 2025

via Google

While the office staff struggles with a language barrier, the Aide they sent to us is an absolute Angel in a Blue Dress! Sedrika is professional, engaging, sharp and fin. She is quick to help, no matter what task you ask of her, she goes at it with gusto! I am thrilled with her.

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Frequently Asked Questions

What types of care does SYNERGY HomeCare offer?

SYNERGY HomeCare offers At-Home Care.

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at 18 W Market St in Leesburg, West Virginia.

What do families say about SYNERGY HomeCare?

Families describe SYNERGY HomeCare of Leesburg as a caregiving agency where individual aides go above routine duties to help with meals, errands, and emotional support, and where leadership—especially the owners and Client Care Director—are seen as responsive and knowledgeable about programs like VA benefits. A smaller number of reviewers reported scheduling mix-ups, unclear transportation costs, or a no-show for a scheduled aide, though these appear to be exceptions rather than the norm.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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