1 / 7Most families describe Sunrise at Reston Town Center as a clean, well-run community with attentive, caring staff and good food, particularly praising the memory care team and communication from management. A smaller but notable group of reviewers report serious concerns about staffing levels, medication tracking, and responsiveness, so experiences appear to vary depending on the level of care needed.
AI-generated from reviews and community data.
We are proud to announce that Sunrise Senior Living has earned the WELL Health-Safety Rating across our entire North American portfolio, validating our global leadership in health, safety, and well-being.
The healthy building designation was awarded by the International WELL Building Institute (IWBI), the global authority for transforming health and well-being in buildings, organizations, and communities.
To achieve the WELL Health-Safety Rating for our more than 270 communities spanning 21 million square feet, Sunrise met rigorous requirements validating we prioritize the well-being of those who live, work, and visit each of our communities. Specifically, criteria included demonstrating a proven and consistent commitment to cleaning and sanitation procedures, emergency preparedness, health service resources including mental health, innovation, and stakeholder engagement and communication. Learn more in this infographic about WELL and Sunrise Senior Living’s dedication to your health, safety and well-being.
"Earning the prestigious, third-party verified WELL Health-Safety Rating across our entire North American portfolio further strengthens the Sunrise brand and is another example of demonstrating our unwavering ESG commitment as a highly trusted and highly responsible care and wellness partner,” said Sunrise Senior Living CEO Jack R. Callison Jr. “With our WELL achievement, residents, team members, and other stakeholders can feel an even higher level of confidence and safety at Sunrise, further supporting our vision of creating the preferred lifestyle for enjoying longer, healthier, and happier lives.”
Sunrise is the largest provider in the senior living industry to achieve the WELL Health-Safety Rating across its entire organization and the first in the world in the sector to achieve this rating by participating in the WELL at scale pathway, according to IWBI. By participating in WELL at scale, Sunrise joins global brands and Fortune 500 firms across multiple industries that are leading the charge to prioritize, deliver, and benchmark health and well-being impacts across our entire organizations.
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Help Me Choose4.4overall · 27 ratings combined
4.5★ on Google (26) · 2★ on Yelp (1) · Yelp page ↗
Jenn Ventura
Jun 2026
We love the staff at Sunrise. Specifically Kathryn Bryson, Kell and Kenetha. Also Josephine, Tony and the medical staff. Not to mention the resident Karen who helped convince my mom to stay there. Every time I drop my mom off she said I feel like I’m going home. It’s quite the community and she loves it. We are so thankful.
John Cabrera
Apr 2026
Effective and timely care for aging and disabled residents
Denise Milford
Dec 2025
The staff, at all levels, at Sunrise at Reston Town Center have been wonderful to work with and provide amazing care for my mom. They are compassionate, positive, and supportive for my mom - every single person from health aides, dining room attendants, housekeeping, concierge desk, staff in different management roles. They know her likes and dislikes; the care & support she needs; that she likes manicures and getting her hair done, going to religious services, musical performances, outings, and ensures she is at these events. This is a very clean, positive and responsive community. I feel very informed with the care my mom receives with phone calls, prompt email replies, text messages check ins. The longevity of SO many staff in different roles speaks volumes for the dedication and compassion that is in this community. I’m very grateful my mom lives in the Sunrise Reston community.
Deanna Vitale
Nov 2025
EDIT: My mom was in Sunrise for 2 months. Her start there was rough, but after I advocated for my mom and Kanetha, the director, gave me a listening ear, things started to change. Kanetha is a kind empathetic soul. Thanks to her our experience changed for the better. My mom still encountered some challenges with the staff, however, she did become attached to some caregivers who brought laughter and kindness to her days. She has now moved on to a new facility and tells me that she misses some of the staff at Sunrise. If I could give Sunrise 0 stars, I would. Do NOT send your loved ones here please. Save yourself a lot of heartache, stress and guilt. My mother was placed here due to a fall. After rehab she needed a program to help her heal…I was told they had a “Road Home” program here. It has been nothing short of a big nightmare. Not even close to a road home. My mother has been in here for only a couple weeks but she is worse mentally than she was when she came in. They do NOT stay on top of meds or care. Many of aids have a negative energy and are not trained properly. Please please please do NOT but anyone you love into this facility.
Larry Hanger
Nov 2025
We have found the staff to be helpful, friendly and attentive. Mom has settled in and likes the surroundings and the people. There many activities for her and the family. Monthly brunch is very nice and Daniel does a wonderful job. We can and have given good a positive rating to friends. Thank you.
Sunrise at Reston Town Center offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Sunrise at Reston Town Center is located at 1778 Fountain Dr in Reston, Virginia.
Most families describe Sunrise at Reston Town Center as a clean, well-run community with attentive, caring staff and good food, particularly praising the memory care team and communication from management. A smaller but notable group of reviewers report serious concerns about staffing levels, medication tracking, and responsiveness, so experiences appear to vary depending on the level of care needed.
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