1 / 5Families generally praise the caregivers and overall quality of the physical community at Sunrise of Fairfax, especially in memory care, but several reviewers report serious frustrations with billing, administrative responsiveness, and staff turnover. The gap between promised response times for care requests and actual experience was a notable concern for at least one family.
AI-generated from reviews and community data.
Sunrise of Fairfax is an assisted living and memory care community located in Fairfax, Virginia, situated in Fairfax County on a wooded campus along Arlington Boulevard (Route 50), just minutes from the Capital Beltway and Route 66 with easy access to Tysons, Rosslyn, Alexandria, and D.C.
The community offers two distinct neighborhoods: assisted living with support for activities such as dressing, bathing, and medication management, and specialized memory care for residents living with Alzheimer's, dementia, or other forms of memory loss. Care levels are personalized following an initial nursing assessment to match each resident's unique healthcare needs.
The community features Arts and Crafts-style bungalow design consistent with the surrounding area's architectural identity, with bright, airy, and spacious spaces including large windows that welcome natural light. Residents enjoy a walking path with benches, outdoor patios on each level, and flexible floor plan apartments. A full-service dining experience showcases organic and cage-free options, Sunday brunches, and happy hours, with an innovative tablet technology system that marries dietary needs with personalized menu offerings.
Daily activities and programs include fitness classes, afternoon socials, intergenerational programs, art, creative pursuits, and socials such as bingo and movie nights tailored to residents' interests and capabilities. The community has earned the WELL Equity Rating and WELL Health-Safety Rating.
Sunrise of Fairfax allows residents to bring their beloved cats and dogs. The community also offers respite stays for caregivers seeking a break or for seniors recovering after unforeseen circumstances.
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Help Me Choose4.1overall · 28 ratings combined
4.1★ on Google (28)
Jk
Jun 2026
I toured the community looking for my grandmother. I was blown away by the community overall- large outdoor spaces even in their memory care, welcoming staff from the leadership team all the way to the waiters in the dining room! All of the residents looked happy and well cared for. I am looking forward to bringing my grandmother back with me to enjoy brunch with some of the wonderful residents that I met!
Amanda Ziller
May 2026
- The actual caregivers and care team here are excellent, kind hearted people. The sales team is totally lovely, the place looks gorgeous, and the food is high quality. - HOWEVER, the wait times for help are outrageous. We were told 7-12 minutes response time when we toured the place. In reality, it was commonly more like 45 minutes to never. My mother became terrified that if she ever REALLY needed help, she would die waiting for it. - And BEWARE of getting into BUSINESS with these people, and check your bills VERY carefully. The administrators, financial staff, and billing department are almost totally non-responsive, and they have continued to bill me AFTER my mother died. They actually owe us money, and still they have attempted to extract money from us. - I also had to contact them repeatedly over 8 weeks just to get someone at Sunrise to help me with Long Term Care Insurance. - Again, some lovely, helpful folks in Care, but it's bad news behind the curtain.
Karen Chevalier
Aug 2025
This is a beautiful facility. The lack of consistent leadership in key areas has been very challenging. Staff leaves abruptly and it takes months to replace them. Despite that challenge the staff in place are lovely and helpful. It makes me wonder about the corporate/local community connection.
Sean Leahey
May 2025
Services to my Dad have been great internally but the lack of follow up from the financial staff returning phone calls is horrible. Probably need to hire better staff. Made 4 attempts to resolve an issue over the past month. Not a single phone call back.
Christina Crockett
Mar 2025
Ed and his team in Reminiscence were awesome and amazing. My dad thrived in their care. Ed always went above and over to ensure the best care for the residents and families. The setting is luxury at a reasonable cost. I cannot say enough for him and his team. I will miss them.
Sunrise of Fairfax offers Assisted Living and Independent Living.
Sunrise of Fairfax is located at 9207 Arlington Blvd in Fairfax, Virginia.
Families generally praise the caregivers and overall quality of the physical community at Sunrise of Fairfax, especially in memory care, but several reviewers report serious frustrations with billing, administrative responsiveness, and staff turnover. The gap between promised response times for care requests and actual experience was a notable concern for at least one family.
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