MyLivingChoice

Hamilton Trace Family-first Senior Living

11851 Cumberland Rd

4(176 ratings)· Fishers average: 4.2

Hamilton Trace Family-first Senior Living, photo 11 / 5

Quick Facts

Total units
108
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
108
Care continuum offered
Independent living through memory support on-site
Insurance accepted
Accepts various insurance carriers through CarDon

What Families Think

Most reviewers describe Hamilton Trace as a clean, well-run community with attentive, respectful staff, particularly praising individual nurses and administrators for compassionate care and help navigating Medicaid. One detailed review, however, raised serious concerns about overnight staffing levels and lapses in basic care and cleanliness in the rehab wing.

The Good

  • Staff frequently described as kind and professional
  • Residents treated with respect and dignity
  • Praised for helping families navigate Medicaid paperwork
  • Wound care nurse singled out for excellent skill
  • Facility described as clean and well-run overall

The Bad

  • One detailed report of only 1 nurse and 1 CNA for 42 overnight patients
  • Slow response times reported, e.g. 45 minutes for a bedpan
  • One report of dining room floor not cleaned daily
  • One report of a resident denied help eating despite needing it

AI-generated from reviews and community data.

Hamilton Trace Family-first Senior Living is a senior living community in Fishers, Indiana offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.0 out of 5 across 176 reviews.

About Hamilton Trace Family-first Senior Living

Hamilton Trace of Fishers is a senior living community in Fishers, Indiana, offering a full continuum of care including Independent Living, Assisted Living, Rehabilitation, Long-Term Care, and Memory Support.

The community emphasizes a personalized approach to care, providing as much or as little assistance as residents need. Staff are positioned as experienced in all areas of senior living and committed to guiding residents through their care journey.

The community features modern facilities and encourages an active lifestyle. Residents participate in daily exercise programs and can enjoy meals prepared by an on-site chef, with facilities available for residents to gather with family and guests.

Located in Fishers, a suburb of Indianapolis, Hamilton Trace is situated near shops, entertainment, recreation, places of worship, and medical offices. The community accepts various insurance carriers through CarDon.

Types of Care at Hamilton Trace Family-first Senior Living

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Hamilton Trace Family-first Senior Living

4overall · 176 ratings combined

4★ on Google (176)

Kelli Thompson

Jul 2026

via Google

My grandmother is a resident of Hamilton Trace and has been taken care of so well! She isn’t part of a nursing home, the staff are apart of her home! Huge shout out to Brittany Walker, business office manager, for assisting and facilitating the life decision and move for my grandmother!

cynthia marie

Jul 2026

via Google

The facility was clean and the staff was exceptional. Lyndsey Urban was there to help with all of my concerns about by mothers care and I never had to question whether she was receiving the care and attention she needed!

Jake Ferrill

Jul 2026

via Google

Hamilton Trace is a 5 star facility with an outstanding staff! Lyndsey Urban is a knowledgeable nurse that is dedicated to her staff and patients.

Stephanie Matthews

Jul 2026

via Google

We moved my mother in law in here, and she has been cared for so well. I would recommend everyone to bring their loved ones here. The staff is so kind and caring, especially Lyndsay Urban.

Martin pumani

Jul 2026

via Google

I work with Lyndsey Urban and she’s great. She’s easy to get along with and always so helpful!

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Ask about availability, pricing, or a tour. Your details go only to Hamilton Trace Family-first Senior Living, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 10, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

Jan 30, 2026Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

May 12, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 6, 2025

Mar 8, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2024

Jul 27, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

Nov 22, 2022Fire Safety StandardHealth Standard16 citations
  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hamilton Trace Family-first Senior Living offer?

Hamilton Trace Family-first Senior Living offers Skilled Nursing / Long Term Care.

Where is Hamilton Trace Family-first Senior Living located?

Hamilton Trace Family-first Senior Living is located at 11851 Cumberland Rd in Fishers, Indiana.

What do families say about Hamilton Trace Family-first Senior Living?

Most reviewers describe Hamilton Trace as a clean, well-run community with attentive, respectful staff, particularly praising individual nurses and administrators for compassionate care and help navigating Medicaid. One detailed review, however, raised serious concerns about overnight staffing levels and lapses in basic care and cleanliness in the rehab wing.

How did Hamilton Trace Family-first Senior Living do on recent health and safety inspections?

Hamilton Trace Family-first Senior Living had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hamilton Trace Family-first Senior Living?

Submit the Request Information form on this page to connect with Hamilton Trace Family-first Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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