Brilliant Pisces
May 2026
Worst facility I wouldn’t even send my dog here. The lack of care the lack of attention to resident. Facility old rodent infested. Nurses don’t answer call bells. They are just capitalist!!!
Grandview Rehabilitation And Healthcare Center
55 Grand Street
3.6(107 ratings)
1 / 5Quick Facts
- Total units
- 160
- Ownership
- For profit, Limited Liability company
- Certified beds
- 160
- Rehab approach
- One-on-one physical therapy sessions daily for rehab patients
- Oversight concerns
- Facility reported under investigation over safety, insurance practices
- Facility condition
- Unresolved rodent infestation reported by multiple reviewers
What Families Think
Reviews for Grandview are largely negative, with multiple families describing understaffing, unhygienic conditions, and an unresolved rodent problem, alongside concerns about administration and oversight. One reviewer, however, praised the daily one-on-one physical therapy and attentive care her grandmother received during a short-term rehab stay.
The Good
- Compassionate, hardworking nursing and CNA staff noted
- Daily one-on-one physical therapy praised by a reviewer
- Specialty meals available for dietary needs
- Positive short-term rehab outcome after hip replacement
The Bad
- Multiple reports of an unresolved rodent/mouse infestation
- Several reviewers cite understaffing and unanswered call bells
- One report of unhygienic conditions and missing clothing
- Administration described as unorganized and under investigation
AI-generated from reviews and community data.
About Grandview Rehabilitation And Healthcare Center
Grandview Rehabilitation & Healthcare Center is a skilled nursing and short-term rehabilitation facility in New Britain, Connecticut. The community provides rehabilitation services and around-the-clock nursing care designed to support patients in their recovery.
The facility maintains a trained nursing staff and offers structured rehabilitation programs. Staff members are available to assist residents throughout their stay, with attention to patient comfort and safety as stated priorities.
The center provides various recreational and social activities including music and games for residents. Dining services are available on-site as part of the daily care program.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 107 ratings combined
3.6★ on Google (107)
Jayne Smith
Mar 2026
Horrible, a few of the nursing aids complained about short staffed some of the others had been coughing without covering their mouths 😕 rather a dirty uncaring center.
Lillian Vesca
Sep 2025
⭐ 0/5 if I could If I could give zero stars, I would. The administration at Grandview Rehab is incredibly unorganized and unprofessional. They clearly need new leadership to manage this facility properly. The nurses and CNAs are wonderful, dedicated people, but they are consistently overworked and taken advantage of due to poor management. This facility has ongoing issues with safety protocols and has repeatedly been under investigation, including concerns regarding insurance practices. While the care staff are compassionate and hardworking, the administration undermines the quality of care through mismanagement. If you’re considering this facility, I would strongly caution you to research thoroughly before making a decision.
Jesus Gonzalez
Oct 2024
I really wonder if the staff there would let their parents be in the state they have left my father. I am deeply disappointed with the level of care provided at Grandview Rehabilitation. Patients are neglected and left in an unhygienic state for extended periods, showing a blatant disregard for their well-being. The facility's lack of integrity in patient care is concerning. Clothes have gone missing. Additionally, the mouse problem at the facility remains unresolved, further highlighting the neglect. I would not recommend this place to anyone.
Samantha Staubitz
Jan 2022
My grandmother had the pleasure of staying at Grandview over the summer and I am so happy she was. She was sent to Grandview after a hip replacement and stayed for two weeks. During her stay she had one on one physical therapy, every day of the week. Her physical therapist's were so patient and kind, always encouraging her. All of the staff were very attentive to her needs. She was able to get specialty meals made for her diet choices and always enjoyed every meal she got. I have nothing but the best to say about the staff at Grandview. Everyone who works here loves their job and it shows with the compassion and love they show to each and every resident. I am so thankful that Grandview was able to give my grandmother the care she needed and she came out stronger than ever!
Frequently Asked Questions
What types of care does Grandview Rehabilitation And Healthcare Center offer?
Grandview Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Grandview Rehabilitation And Healthcare Center located?
Grandview Rehabilitation And Healthcare Center is located at 55 Grand Street in New Britain, Connecticut.
What do families say about Grandview Rehabilitation And Healthcare Center?
Reviews for Grandview are largely negative, with multiple families describing understaffing, unhygienic conditions, and an unresolved rodent problem, alongside concerns about administration and oversight. One reviewer, however, praised the daily one-on-one physical therapy and attentive care her grandmother received during a short-term rehab stay.
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Nearby Communities
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