MyLivingChoice

Mayfield Heights Healthcare

6757 Mayfield Rd

2.5(56 ratings)

Mayfield Heights Healthcare — photo 11 / 5

Quick Facts

Total units
99

What Families Think

Reviews of Mayfield Heights Healthcare are overwhelmingly negative, describing serious lapses in care, staffing, and communication rather than positive experiences. Multiple families report unsanitary conditions, missed medical needs, and a lack of responsiveness from staff and management. The community's 2.5-star rating from 56 Google reviews reflects a pattern of consistent, serious concerns rather than isolated incidents.

The Good

  • Provides skilled nursing and long-term care services

The Bad

  • Multiple reports of severe understaffing and near-absent nursing presence
  • Several reviewers describe unsanitary conditions and unfilled hand sanitizer stations
  • One report of a resident found unresponsive and dehydrated after days there
  • Reports of missing or broken personal belongings and poor family communication

AI-generated from reviews and community data.

About Mayfield Heights Healthcare

Mayfield Heights Healthcare is a skilled nursing / long term care community in Mayfield Heights, Ohio. The community is licensed for up to 99 residents.

Families rate Mayfield Heights Healthcare 2.5 out of 5 based on 56 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.5overall · 56 ratings combined

2.5★ on Google (56)

nancy ward

Apr 2026

via Google

My poor husband died between their lobby and the parking lot on his way to hospital This place was vintage 1950. No one would take my husband from hillcrest hospital. They were the only facility which I was grateful but I have guilt and regret. He cudnt feed himself. They pretty much left him alone in corner of facility. The only time I saw them move is when my son visited because they thought he was a doctor. The fastest and most urgent when he was dying and they wanted him off their records as in don't die in their building. They managed to get him in psrking lot to die with first responders and then begged us to get him picked up by funeral home quickly cause they took him back in building. That's the most energy and speed was because he was dead and they didn't wanna take the hit on their numbers of death. The name back then was first gardens of mayfield village then Ayden care now I see manor care. I don't care what they call it, it is a very old facility that makes you think you stepped into the 50s or sixty's and should be called, the hell hole on the way to heaven cause youre not and getting out alive. I say to my husband please forgive me. My recommendation is please do not take anyone here if you love them, however, if you wanna them to transition to next dimension heaven quick. This is your place! Beware and be cautious and go with God!

Mijo Komso

Jan 2026

via Google

Terrible. Horrible place. So nasty. Smells of urine. Need to clean patients better and the facility.

Z D

Jan 2026

via Google

Very bad place. Dirty. Stay away. I do not recommend this place to anyone at all. Lazy Lousy staff. Don't put your loved one here.

Latanya Williams

Jan 2026

via Google

Absolutely horrible! Do not take your loved ones to this place! My mother in law would be deceased if her daughter didn’t decided to stop up at the morning to see what was going on. She had to call 911. They literally stood there with no clue what to do. No training no proper equipment absolutely nothing works. She wasn’t breathing and was severely dehydrated she had only been there 3 days and it was 3 days to long! Don’t reserve a star should be shut down asap

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Frequently Asked Questions

What types of care does Mayfield Heights Healthcare offer?

Mayfield Heights Healthcare offers Skilled Nursing / Long Term Care.

Where is Mayfield Heights Healthcare located?

Mayfield Heights Healthcare is located at 6757 Mayfield Rd in Mayfield Heights, Ohio.

What do families say about Mayfield Heights Healthcare?

Reviews of Mayfield Heights Healthcare are overwhelmingly negative, describing serious lapses in care, staffing, and communication rather than positive experiences. Multiple families report unsanitary conditions, missed medical needs, and a lack of responsiveness from staff and management. The community's 2.5-star rating from 56 Google reviews reflects a pattern of consistent, serious concerns rather than isolated incidents.

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