Bridget M
May 2026
FAMILIES BEWARE!! I don't want you to go through the same thing we did. It is a shame how they treat their occupants.<br><br>I would give this place a negative review if I could.<br><br>We had our dad in this facility for only a month before we moved him out. We were told that the staff was trained in Alzheimer's and dementia patients, but their training is substandard at best.<br><br>My dad was able to walk with a walker when he arrived and had not fallen for months prior to moving in. Within a couple weeks he was falling multiple times a day. And when we moved him out after just 1 month, he had lost 9 pounds and could not walk at all.<br><br>We installed a camera in his room to see what was going on that was causing him to fall. What we saw was disturbing. There were times that he had fallen and was laying on the floor calling for help (with his room door open) and help did not come for several minutes-up to 30 minutes. My sister even had to call the Moorhead police department to go to the facility, because we could not reach the staff via all their contact numbers (to include their emergency numbers) while she watched him lay on the floor calling for help.<br><br>The meals that they provide are a joke and are not nutritious. One of his meals consisted of a chicken breast sandwich which was smaller than a standard hamburger bun, a bit of broccoli and raisin salad, & potato chips. We asked that he be given a larger portion and we even provided protein shakes for him to be given every day. They finally started to give him those after a couple weeks when we kept reminding.<br><br>We reported his whole stay to the state of Minnesota, but they did nothing. But we found out they have been reported and fined previously.<br><br>When we moved him out, we found a vape pen on his entertainment center that a worker left in his room. We didn't have it tested, but we could smell the marijuana in it.<br><br>If you truly care about your family member that you are thinking about housing in this facility, I recommend looking for a different facility.






