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Evergreen Senior Living

10820 183rd St

4.3(49 ratings)· Orland Park average: 3.7

Evergreen Senior Living, photo 11 / 6

Quick Facts

Licensed capacity
116 residents

California CDSS

Care continuum
Assisted living and memory care on one campus
Memory care design
Secured figure-eight layout with alarmed doors
Therapy services
In-house PT/OT staff and equipment on-site
Short-term stays
Two-week respite stays available before permanent move-in

What Families Think

Families describe Evergreen Senior Living as a warm, well-maintained community with attentive staff, engaging activities, and integrated assisted living and memory care on one campus. Many long-time residents' families praise the leadership team and note improvements under current management. However, several reviews raise serious concerns about understaffing, inconsistent medication administration, and neglect in memory care, particularly overnight.

The Good

  • Friendly, caring staff repeatedly praised by families
  • Clean, well-maintained, attractive campus and common areas
  • Robust daily activities, outings, and social engagement
  • Co-located assisted living and memory care support aging in place
  • In-house PT/OT therapy services on premises
  • Leadership and staff known residents and families by name

The Bad

  • Several reports of understaffing and heavy reliance on agency staff
  • Reports of inconsistent medication administration and care plans
  • Serious allegations of neglect and safety incidents in memory care overnight
  • One reviewer noted a recent decline in food quality and staffing

AI-generated from reviews and community data.

Evergreen Senior Living is a senior living community in Orland Park, Illinois offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 49 reviews.

About Evergreen Senior Living

Evergreen Senior Living is an assisted living and memory care community in Orland Park, Illinois, offering both care types on a single campus with the same compassionate team. This co-located model allows residents to age in place, with the ability to transition between levels of care while remaining in a familiar environment with trusted staff members.

The assisted living community serves seniors who need support with daily tasks while maintaining an active, social lifestyle. Residents enjoy restaurant-style dining, engaging activities, and personalized support designed to help them live independently with assistance nearby.

The memory care community is specifically designed for residents living with Alzheimer's or other forms of dementia. Staff are trained in a philosophy focused on meeting each resident with empathy, flexibility, and without judgment. The physical environment features intentional design elements: a figure-eight layout that allows residents to walk freely without dead ends or confusion, alarmed doors for security, and natural light in common areas to help residents stay connected to the rhythm of the day. Meals are served in calm, quiet settings with simple choices to reduce anxiety and preserve dignity.

Daily life at Evergreen emphasizes connection and purpose, with residents encouraged to stay active and engaged through conversations, group activities, and outings. The community's approach focuses on understanding each resident's individual needs, preferences, and personal story to create personalized care plans.

Families benefit from the continuity of care available on one campus, transparent pricing without hidden fees, and a team committed to serving as a trusted partner throughout their loved one's care journey.

Types of Care at Evergreen Senior Living

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Evergreen Senior Living

4.3overall · 49 ratings combined

4.3★ on Google (49)

carol DeMicheal

Aug 2026

via Google

I needed a safe space for my loved one and we searched many places before making a final decision to go to Evergreen.<br>This is like our home away from home and the care that we receive here is like care that you would get from your family. Every single staff member and caretaker is very attentive and takes care of every need that our loved one has. I’m so grateful to Evergreen.

Sandi Haywood

Jul 2026

via Google

Finding the right place for an aging parent is one of the most difficult decisions a family can make. My sister and I spent a great deal of time searching for a community where our 85-year-old dad—and his beloved cat—would truly feel at home.<br><br>The moment we walked into Evergreen Senior Living, we noticed something special. It wasn't just the beautiful community; it was the interactions we observed between the residents and the staff. The smiles, kindness, laughter, and genuine care were immediately apparent. We both looked at each other and knew we had found the right place.<br><br>Knowing our dad is surrounded by compassionate people who truly care about his well-being gives us tremendous peace of mind, especially on the days we can't be there ourselves. He has settled in beautifully, and being able to bring his cat with him made the transition even more comforting.<br><br>We are incredibly grateful to the entire team at Evergreen Senior Living for making what could have been a very overwhelming experience such a positive one. Thank you for providing not just a place to live, but a place our dad is proud to call home.

Susan Nathan

Apr 2026

via Google

My mom, Ina, spent 16 years of living with me and my husband (in her own space), and we needed a break. After much research, I chose Evergreen Senior Living. It started out to be just a two-week respite period, but upon consulting with people in my life who I hold in high regard, it was recommended to make it permanent. This did not bode well with her, but we proceeded and moved her in July of 2022. Best decision EVER. It took a while for her to acclimate, but within a short period, she adapted and became quite popular with residents and staff.<br><br>I affectionally call it "the Resort", because if they had a pool, I'd have moved in! The grounds are lovely and well maintained, as is the interior. Clean public restrooms, no odor, well-furnished and esthetically appealing. The dining room is very inviting and well-kempt and staff is very accommodating<br><br>The staff is personable, caring, attentive and kind. There are a multitude of activities every day and weekly outings outside of the Resort, including dining out, shopping and the casino! My mom had to check her calendar to see if she was "available" for me to visit. They also have a salon for haircuts, styles, etc. as well as offering manicures on a weekly basis. There is transportation available every Tuesday and Thursday for residents to attend medical, dental and eye appointments. They also host events for families a couple times a year (summer picnic and Holiday luncheon) and they're very well attended. I'd be remiss not to mention "Happy Hour" every Friday at 3:30. :-)<br><br>Green Tree is their pharmacy and can supply all of your loved one's medications pre-portioned, packaged and covered by Medicare. The meds can be self-administered or by the nursing staff, depending on the resident's capability and family preference. The use of Green Tree is not a requirement.<br><br>ESL also has in-house PT/OT staff and equipment on the premise (also available to Legacy residents). They are wonderful and patient. They want to see the residents be comfortable, strong and thrive and will do all they can to make that happen.<br><br>The nursing staff is on-point, as I received calls late at night if my mom was having an issue.<br><br>My mom was hospitalized on January 8, 2026 and diagnosed with Flu A virus. She remained there for 10 days and sent to a skilled nursing facility (SNF), from which she was discharged on February 20. We moved her back to her own apartment at ESL under hospice care. She passed away on March 8 at the age of 90 1/2.<br><br>Between residents and staff, it was like a parade in her apartment. Everyone was so incredibly supportive, it left me speechless.<br><br>I have been back a couple of times and plan to do so at least once a month to visit with the friends we made there, both residents and staff. I have and will recommend Evergreen to anyone looking for an assisted living or memory care facility for their loved ones.<br><br>Thank you ALL for what you do.<br>Susan

Emily Zega

Apr 2026

via Google

If you are looking for a community where your loved one will truly thrive, I cannot recommend Evergreen Senior Living highly enough. My 80-year-old mother moved in December 2025, starting with a two-week stay in Memory Care before transitioning to a one-bedroom in Assisted Living. The difference in her health and happiness over the last six months has been night and day.<br>​When she arrived, we were struggling with dementia symptoms and medication management. Thanks to the diligent oversight of the health team, she is doing better now than she has in years. While she values her independence—which the staff encourages—Assisted Living provides the perfect safety net that Independent Living simply couldn't offer.<br><br>​A Personal Touch<br>What sets Evergreen apart is how welcome they make the entire family feel. They know us by name, and the environment is incredibly warm:<br>​Executive Leadership: Teresa, the Executive Director, feels like a friend and always takes time to chat with my kids. Kathy, the Director of Nursing, takes every concern seriously and is incredibly quick to find solutions and communicate options.<br>​Front Desk: Denise is a ray of sunshine, always offering help to residents and family members alike with genuine kindness.<br>​Memory Care Team: During my mom’s initial stay, David and Tracy were outstanding, making her feel safe and keeping me updated every step of the way.<br>​Dining & Care: The nurses are attentive, and the caretakers, Martha and Bridgette are the BEST! All of the CNAs and are consistently warm and positive. In the dining room, Kim and Robert do a wonderful job and are working hard to accommodate my mom’s vegetarian preferences.<br><br>​Activities & Engagement<br>The activities staff is wonderful, and Melissa, the Activities Director, deserves a special mention. My mom feels such a warmth toward Melissa, who has made a huge difference in helping her feel comfortable. Between the crafts, outings, and physical therapy, my mom is staying active and has made wonderful new friends.<br><br>​A Beautiful Place to Call Home<br>The community itself is stunning—it feels like a modern lodge. The hardwood brings a sense of warmth, and the common areas are clean and beautifully maintained. My mom loves the puzzle room and the library, which features beautiful open windows overlooking the surrounding grasslands. The dining room includes a bar where residents enjoy happy hour on Fridays, and the rooms overlook a gorgeous courtyard. I especially love that the courtyard has a playground, making it a place where family members and children can truly play and feel at home.<br><br>​A True Blessing<br>I am so incredibly thankful to have found Evergreen Senior Living and the staff that supports its residents. It has made a huge difference in my peace of mind. As a parent of two little kids, trying to provide the full level of care my mom needed was becoming overwhelming. Knowing that I have a dedicated team working with me to make these years her best has been a true blessing. It is a beautiful community and a wonderful place to live.

Bill Ennis (Bill)

Apr 2026

via Google

We brought my mom to Evergreen in January and have been very happy with the care she’s receiving. The facility is clean and well maintained, and the staff has been consistently friendly and supportive.

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Frequently Asked Questions

What types of care does Evergreen Senior Living offer?

Evergreen Senior Living offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Is Evergreen Senior Living pet friendly?

Yes. Evergreen Senior Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Evergreen Senior Living located?

Evergreen Senior Living is located at 10820 183rd St in Orland Park, Illinois.

What do families say about Evergreen Senior Living?

Families describe Evergreen Senior Living as a warm, well-maintained community with attentive staff, engaging activities, and integrated assisted living and memory care on one campus. Many long-time residents' families praise the leadership team and note improvements under current management. However, several reviews raise serious concerns about understaffing, inconsistent medication administration, and neglect in memory care, particularly overnight.

How can families visit Evergreen Senior Living?

Submit the Request Information form on this page to connect with Evergreen Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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