Karen Messick
Jun 2026
My husband has been a resident here for 18 months and things here have changed since last year when he was placed here . I visited several memory cares last summer and really liked Ellery, when the time came that it was necessary to place him I placed him here and was so happy I did, RAs are so caring to all the residents. I do have a camera in his room to check on him occasionally and to see that he is being checked on. Since last year many people have quit, there is a new director and the tone of the facility has changed. Problems don't always get reported to the families of the residents. There is no communication from the main office Sagora at all. You can call and call, but no one will return your calls. That being said I am waiting for another issue to be resolved and if it isn't I am affraid I will need to move him, which I will hate, but there needs to be more communication to the families of residents. I shouldn't have to hear things through other family members.
