4.5(80 ratings)
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Cross Keys Village-Brethren Home Community, The is a senior living community in New Oxford, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 80 reviews.
The Cross Keys Village-Brethren Home Community is a skilled nursing and long-term care community in New Oxford, Pennsylvania, licensed for up to 100 residents. It is a non-profit facility Medicare and Medicaid certified across all beds and holds a 5 out of 5 CMS overall star rating.
The community offers 24-hour staff, on-site nursing, medication management, and a range of amenities including private rooms and bathrooms, an emergency call system, housekeeping and laundry service, wheelchair accessibility, restaurant-style dining, a theater, indoor heated pool, gymnasium, gathering spaces, and daily social activities. Residents can participate in gardening and access both skilled nursing and memory support services.
Reviewers consistently highlight the quality of the facilities, grounds maintenance, activities, and staff dedication to resident care. One reviewer noted the cottages are "very well kept" with new amenities including a theater and pool. Reviewers praise the nurses and care staff for their compassion and commitment. Some reviewers mention that staffing levels have varied, with occasional reliance on agency staff.
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Help Me Choose4.5overall · 80 ratings combined
4.5★ on Google (80)
Juan Lupian
Jul 2026
Staff truly shows that they care for their residents despite the staffing issue they have. Cross keys seems to rely on agency too often. Not the same as it used to be. Only good thing i can say is the Nurses and CNAs need to be recognized for how they have been handling this situation
Karla Kramer
May 2026
My husband and I moved into a cottage 3 years ago. These cottages are very well kept. Grass is always mowed new plants as requested they have garden plots for those who like to garden...a beautiful new theater w seats u could sleep in a great indoor heated pool and a well equipped gym...newbies are always trained. Activities daily if u want of all kinds. Great breakfast. The few times I have had dinner it was also great. They also have a woodworking shop and pottery studio. Lots of daily events! They also taked a bus w villagers grocery shopping and stop for lunch and on day and overnight trips. Lots to do here and wonderful staff!!
Alice Einsig
May 2026
Visiting Angels of Hanover truly loves working with Cross Keys! Their memory support team goes above and beyond to implement meaningful resources and programs that support individuals living with dementia as well as their caregivers. The dedication, collaboration, and compassion their team shows make a real difference every day. We especially enjoy partnering with Erin and her incredible team — it’s truly a pleasure working together! 😊
Elizabeth Franze
Apr 2026
Amazing community 🫶🏻 wonderful staff and villagers have so many amenities.
ken weiler
Apr 2026
Last week my wife and I joined the wait list for a home in the Bridgewater Landing section of CKV. We hope our new Esther Pentz model will be completed by 2025/2026. After our tour of the Harmony Ridge facility by a dedicated and knowledge resident volunteer, we can't wait to join the residents and live here.
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4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Cross Keys Village-Brethren Home Community, The offers Skilled Nursing / Long Term Care.
Cross Keys Village-Brethren Home Community, The is located at Box 128, 2990 Carlisle Pk in New Oxford, Pennsylvania.
Cross Keys Village-Brethren Home Community, The carries a 4.5 out of 5 rating from 80 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Cross Keys Village-Brethren Home Community, The had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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