MyLivingChoice

Menno Haven

2011 Scotland Ave

4.4(105 ratings)· Chambersburg average: 4.1

Menno Haven — photo 11 / 5

Quick Facts

Year opened
1964
Campus structure
Two distinct communities in Chambersburg, PA
Memory care setting
Two specialized homes for dementia residents
Organization type
Non-profit, faith-based organization
Guest accommodations
Rentable guest rooms with kitchenettes on-site
In-home care option
Non-medical in-home care service available

What Families Think

Reviews of Menno Haven are sharply divided: many families praise the friendly staff, clean campus, and strong short-term rehab program, while a notable number of others report serious lapses in medication management, understaffing, and poor communication between shifts. Cost is a recurring point of frustration among critics, who feel the price doesn't match the care received.

The Good

  • Rehab program frequently praised as excellent
  • Staff described as friendly, respectful, and caring
  • Facility repeatedly called very clean
  • Chaplain offers pastoral support to residents and families
  • Full continuum of care across two campuses
  • Guest rooms with kitchenettes available for visiting family

The Bad

  • Multiple reports of understaffing and inconsistent care quality
  • Several reviewers cite medication management failures
  • Communication and continuity between staff shifts described as lacking
  • Multiple complaints that costs are high relative to care given
  • One report of care being denied to a veteran

AI-generated from reviews and community data.

About Menno Haven

Menno Haven

Menno Haven is the area’s largest and most well-respected retirement community and its reputation and legacy have stood the test of time.  As a non-profit, faith based organization, with a solid financial footing, we are truly a Haven for area retirees.

As a complete Life Plan Community, we offer all levels of care including independent living, personal care, and skilled nursing at two distinct communities in Chambersburg, PA.

Menno Haven is proud to be voted and nominated as one of Franklin County’s Best Retirement Communities in 2016, 2017, 2018, and 2019.

Menno Haven is a Non-profit Green Certified community.

Our Mission

We will be an innovative organization that nurtures the human spirit, is passionate about service, and demonstrates God’s love, one person at a time.

Services

Menno Haven promises individualized care and services that exceed expectations and nurture the mind, body, and spirit.

Independent Living

You are unique just like your retirement! Experience life at Menno Haven. Join our vibrant community of folks just like you. Discover a new hobby or take up an old one. Stay fit, eat well, and laugh lots knowing that you will go to bed tired from a fun full day. That’s living confidently at Menno Haven.

Memory Care

A house is different from a home.

We are excited to introduce the Menno Haven Memory Homes. These two specialized homes are designed for individuals who are in need of a safe, secure, family-centered environment where they are free to be themselves again. This special space is intended to meet the needs of a loved one who is vibrant and active yet who may be dealing with dementia.

Care is more than just a word to Menno Haven. It is part of our Mission to serve you and your loved one. Our Memory Homes encourage residents to enjoy life again and provide families with peace of mind that their loved one is in an environment that is designed specifically for them. Every activity and interaction has been carefully designed to nurture the body, mind, and spirit.

Skilled Living

A World Class Approach to Care

Menno Haven Health Care Centers provide a world-class environment for skilled living care.

Changing the stigma

For a person living in a nursing home setting, achieving a quality of life is dependent on a variety of factors.

Many of us have a misconception of what a nursing home looks like and consider it the worst option later in life. At Menno Haven, our Mission is to provide more than just care and change the stigma. We aim to nurture the human spirit.

Our philosophy is to provide a living atmosphere where people get to live the life they want to live. Where daily activities are centered on resident choice instead of driven by schedules and routines. Our innovative living settings include private and semi-private rooms, private bathrooms, central living rooms, kitchen and dining room with made-to-order culinary services and so much more!
Menno Haven skilled living is designed to encourage choice, mutual respect, and a sense of individual dignity.

At Home Care

Have time to live confidently!

How are you spending your time?

Menno Haven at Home is a home care service available to provide non-medical in-home care to you or your family by taking the punch out of piling chores, errands, and daily demands so you can live confidently!

Our caregivers are available night and day to ensure you receive world class service.

Short-Term Rehabilitation

Get back to what matters most!

World Class Service designed for you

Life happens. A fall or surgery may have you asking yourself, “How do I get back to normal?” Menno Haven Rehabilitation Center is here to help you get back to what matters most! You will experience private and spacious guest suites with abundant natural light allowing recovery in a safe and comfortable setting.

Designed like a med-spa, you will receive the state-of-the-art therapy services personalized to your specific needs. Every interaction has been carefully designed to nurture the body, mind, and spirit.

Personal Care

Because care is what we do.

It is personal to us.

We all want peace of mind. Personal Care at Menno Haven is the best in the area, and we deliver on that promise! It can be difficult juggling our desire to be independent knowing we need help with daily tasks. Menno Haven is here to help!

Starting the Conversation:

Have you recently visited with your loved one and their daily life isn’t what it used to be? Perhaps there is a difference in their personal appearance or the house that used to be immaculate is now in disarray. If this sounds like your personal experience, it is time to see if Menno Haven Personal Care is the right fit.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.4overall · 105 ratings combined

4.4★ on Google (104) · 5★ on Yelp (1) · Yelp page ↗

Michelle Saxman

Jun 2026

via Google

Denied care for a veteran who served 26 years for this country. This is for profit facility is all about the money.

Cora Shaw

May 2025

via Google

I am very disappointed in the care my loved one received at Menno Haven in Chambersburg. This organization acts like they offer exceptional services for their residents and patients, but in reality they use the large amounts of money they charge residents to make grand facilities with average to low care. My loved one did not receive the care they needed due to lack of staff knowledge and continuity between staff shifts. Their room was not kept clean and the floor they were on was understaffed. I am seeking care elsewhere for my loved one due to this. The cost of care here is unfortunately astronomical compared to the actual services a resident receives, and management glosses and smoothes over complaints without making actual change.

M Co

May 2025

via Google

This place is expensive and you don't get any better care there. Both of my in-laws were there was not happy with the care. Keep your valuables locked up..The monthly maintenance fee is ridiculous.

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Frequently Asked Questions

What types of care does Menno Haven offer?

Menno Haven offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Menno Haven pet friendly?

Yes — Menno Haven lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Menno Haven located?

Menno Haven is located at 2011 Scotland Ave in Chambersburg, Pennsylvania.

What do families say about Menno Haven?

Reviews of Menno Haven are sharply divided: many families praise the friendly staff, clean campus, and strong short-term rehab program, while a notable number of others report serious lapses in medication management, understaffing, and poor communication between shifts. Cost is a recurring point of frustration among critics, who feel the price doesn't match the care received.

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