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VNA of Hanover & Spring Grove

440 Madison St

4.5(2 ratings)· Hanover average: 4.3

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VNA of Hanover & Spring Grove, photo 11 / 2

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966
Service Area
Adams County and Southwestern York County, PA
Family Support
Includes a complementary Bereavement Program
Agency Type
Not-for-profit, community-based home health agency

What Families Think

This home health and hospice agency serves families in Adams County and Southwestern York County, Pennsylvania, with care delivered directly in patients' homes rather than in a residential community. The single available review describes a hospice team that built personal relationships with a dying family member, communicated clearly, and offered spiritual and musical comfort during end-of-life care. Review volume is very limited, so it's hard to gauge consistency across a broader patient base.

The Good

  • Staff built personal, individualized relationships with patients
  • Family described clear, proactive health updates from nurses
  • Comfort offered through music and prayer during hospice care
  • Staff advocated to ensure patient received deserved care

The Bad

  • Only two reviews available, limiting insight into consistency
  • No published pricing information for services

AI-generated from reviews and community data.

VNA of Hanover & Spring Grove is a senior living community in Hanover, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN).

About VNA of Hanover & Spring Grove

VNA of Hanover & Spring Grove is a community-based, not-for-profit home health and hospice agency serving Adams County and Southwestern York County in Pennsylvania. Established in 1980, the organization provides skilled nursing care, rehabilitation services, and end-of-life support delivered in patients' homes.

The agency offers two primary lines of service: Home Health for individuals recovering from surgery, hospitalization, accidents, or acute illness, and Hospice care addressing the unique needs of individuals and families at the end of life. VNA's skilled nursing team, physical therapists, and occupational therapists work to help patients regain strength, mobility, and independence while providing relief from symptoms caused by serious or chronic illnesses.

VNA of Hanover & Spring Grove emphasizes personalized, one-on-one patient attention with 24/7 availability for questions and concerns. The organization operates as a local agency serving neighbors throughout the region and includes a Bereavement Program as a complementary resource for patients, families, and the community.

Types of Care at VNA of Hanover & Spring Grove

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of VNA of Hanover & Spring Grove

4.5overall · 2 ratings combined

4.5★ on Google (2)

Write a review

Sandy Beats

Oct 2025

via Google ↗

I can’t say enough great things about VNA of Hanover Hospice services. You were there for us at every step.McKenzie took the time to get to know my dad and was joking with him by the end, Susie kept us up-to-date on my dad’ health and made adjustments to his medication when necessary, Dan provided great comfort with his music and prayers and Jami advocated for us to ensure my dad received the care he deserved. While losing our dad was difficult, the support and guidance your agency provided was a great comfort. We truly appreciate all of you. Thank you!

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Ask about availability, pricing, or a tour. Your details go only to VNA of Hanover & Spring Grove, never sold or shared.

Medicare Quality of Care

VNA of Hanover & Spring Grove is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency89%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

360 completed patient surveys, 33% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around79%US 83%
  • Patients got better at getting in and out of bed81%US 83%
  • Patients got better at bathing77%US 86%
  • Patients' breathing improved70%US 85%
  • Patients got better at taking medications correctly75%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

VNA of Hanover & Spring Grove reports serving 27 ZIP codes, including York, Abbottstown, Arendtsville, Aspers, Bendersville, Biglerville, Codorus, Dover, East Berlin, Fairfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 397061. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does VNA of Hanover & Spring Grove offer?

VNA of Hanover & Spring Grove offers Home Health and Skilled Nursing / Long Term Care.

Where is VNA of Hanover & Spring Grove located?

VNA of Hanover & Spring Grove is located at 440 Madison St in Hanover, Pennsylvania.

What do families say about VNA of Hanover & Spring Grove?

This home health and hospice agency serves families in Adams County and Southwestern York County, Pennsylvania, with care delivered directly in patients' homes rather than in a residential community. The single available review describes a hospice team that built personal relationships with a dying family member, communicated clearly, and offered spiritual and musical comfort during end-of-life care. Review volume is very limited, so it's hard to gauge consistency across a broader patient base.

Does Medicare cover care from VNA of Hanover & Spring Grove?

Yes. VNA of Hanover & Spring Grove is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use VNA of Hanover & Spring Grove?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit VNA of Hanover & Spring Grove?

Submit the Request Information form on this page to connect with VNA of Hanover & Spring Grove and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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