MyLivingChoice

You First Personal Care

337 Frederick Street

4.6(11 ratings)· Hanover average: 4.3

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You First Personal Care, photo 11 / 6

Quick Facts

Total units
35
Licensed capacity
35 residents

Pennsylvania DHS

Licensed operator
You First Personal Care LLC
Ownership
Small, owner-operated home with personal family involvement

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

You First Personal Care is a small assisted living home in Hanover, PA, with mostly enthusiastic reviews praising the owners' hands-on, personal approach to care. Reviewers frequently mention cleanliness, good food, and a close, family-like atmosphere, though one review raises a serious safety concern that stands in sharp contrast to the rest.

What reviewers praise

  • Owners personally involved and communicate directly with families
  • Reviewers describe staff as caring and attentive
  • Multiple mentions of good food quality
  • Consistently described as clean and well-kept
  • Regular activities, cookouts, and holiday events
  • Residents described as happy and well cared for

What reviewers flag

  • One report describes a serious resident altercation and safety concern
  • No published pricing information available

AI-generated from reviews and community data.

You First Personal Care is a senior living community in Hanover, Pennsylvania offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 11 reviews.

About You First Personal Care

You First Personal Care is an assisted living community in Hanover, Pennsylvania, licensed for up to 35 residents. The community offers 24-hour staffing, medication management, an emergency call system, wheelchair accessibility, housekeeping, and gathering spaces for social activities.

Reviewers consistently praise the cleanliness of the facility, the professionalism and friendliness of staff, and the variety of activities and events offered to residents. Multiple families report that their loved ones appear content and happy, with good meals and a welcoming atmosphere. One reviewer wrote that the community is "more like a family." Several visitors noted the care they observed during their visits and expressed satisfaction with the overall environment.

One review raised serious concerns about resident safety and care, describing incidents including residents in the street and a fatal altercation between residents, along with complaints about the appearance and treatment of residents. This stands in contrast to the overwhelmingly positive experiences reported by other families and visitors.

Types of Care at You First Personal Care

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of You First Personal Care

4.6overall · 11 ratings combined

4.6★ on Google (11)

Bob White

Sep 2024

via Google ↗ · Report

My father has been staying at YouFirst for four months now. And I can honestly say, it has been such a miraculous joy, seeing my father come back to life. My mother died in 2022 and my father was living with us afterwards. After a year, we realized he needed full time care.<br><br>My father was very lost without my mom, and unfortunately I couldn't fill the void. I didn't think anything could. In just four months, my father has made friends at YouFirst, he loves the staff, he's interacting--he is alive again.<br><br>The owners communicate with me personally through text, it's very much a friend relationship as we both look out for my father's best interest. I never feel like a client to them; they are my father's new family.<br><br>I can never thank them enough for making my father happy again. This place saved my dad's life, and I will always be grateful for them.

Oneprpl2lup Gmail

Jun 2023

via Google ↗ · Report

Today I had the pleasure of interacting with some of the residents. I was amazed at how the staff were professional and discrete with personal care. A meal was being prepared while another staff interacted with the residents. There was a tv in the other room and all residents appeared to be content. Very friendly staff.

Stephan G

May 2023

via Google ↗ · Report

This is NOT a good place to leave your loved ones. I’ve seen the patients in the middle of the street obviously I helped him. The owners are rude and fake. The patients are unkept and recently one patient punched another he fell hit his head and died!!! Owners put on show for July 4. Believe me it’s terrible

Jabari Williams

Feb 2023

via Google ↗ · Report

My brother has lived here over a year....He loves it there....he says the food is great...the staff are nice...they have activities .....<br>When I visit, the place is clean, everyone is friendly and I love the care he is receiving!<br>Couldn't ask for a better place 💗 Brenda Williams

Lily Q

Aug 2022

via Google ↗ · Report

My mom is currently a resident and I can't say enough wonderful things about the owners and the Personal Care Gives. They truly care about the residents and have many fun events and activities for them! Has been truly a blessing for our family!

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Frequently Asked Questions

What types of care does You First Personal Care offer?

You First Personal Care offers Assisted Living.

Where is You First Personal Care located?

You First Personal Care is located at 337 Frederick Street in Hanover, Pennsylvania.

What do families say about You First Personal Care?

You First Personal Care carries a 4.6 out of 5 rating from 11 Google reviews. You First Personal Care is a small assisted living home in Hanover, PA, with mostly enthusiastic reviews praising the owners' hands-on, personal approach to care. Reviewers frequently mention cleanliness, good food, and a close, family-like atmosphere, though one review raises a serious safety concern that stands in sharp contrast to the rest. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit You First Personal Care?

Submit the Request Information form on this page, or contact You First Personal Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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