4.3(67 ratings)· Milford average: 4.4
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 6CMS Care Compare
Crestwood Center is a skilled nursing facility in Milford, New Hampshire, that holds a 4.3-star Google rating from 67 reviewers, suggesting generally positive family experiences. No individual review comments were provided, so specific praises or concerns from families could not be captured in detail.
AI-generated from reviews and community data.
Crestwood Center is a senior living community in Milford, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 67 reviews.
Crestwood Center is an 81-bed skilled nursing facility in Milford, New Hampshire, offering residential long-term care, respite care, hospice care, and rehabilitation therapy services for patients requiring therapy before returning home.
The facility specializes in orthopedic rehabilitation, including joint replacement, injuries, and amputation recovery. Crestwood Center received the Bronze National Quality of Care Award from the American Health Care Association in 2012, recognizing its commitment to continuous quality improvement. The community is located minutes away from the historical oval in Milford.
Residents have access to comfortable common and lounge areas for gathering with friends and family. The facility includes an alarm system to aid in the security of residents with cognitive deficits. The rehabilitation team is led by clinical staff including occupational therapists, speech language pathologists, physicians, and nurses with extensive experience in skilled nursing and long-term care settings.
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Help Me Choose4.3overall · 67 ratings combined
4.3★ on Google (67)
Sharon Geller
Mar 2026
Our father has been thriving at Crestwood for over a year now. The atmosphere is extended family. We are so blessed to have this amazing facility in our community. Thank you to the staff and all the residents for your warmth to our Dad and our entire family.
sha linehan
Dec 2025
Great staff. My dad was given a room after he had a stroke and was sent to hospital. Extended rehab necessary. And here is where he came. We are a large caring family. We visited often at hospital. And now we do the same here. The staff is patient kind caring and I am grateful to those who see him and care for him daily. His condition has changed. He needs more care from professional staff with support From all of us in His family. There are 9 of his children. His sister and caring nephews Add in the in laws. Grandchildren. Great grandchildren Again I am so grateful you are keeping him safe. Thank you all at this fantastic location
Harry Standel
Apr 2025
My wife spent a few weeks of rehab at Crestwood. I visited her multiple times daily and was able to observe her treatment each day. Our and her experience there was excellent because of the kindness and attentiveness of the staff…all provided her with concern and respect. Though the facility is a bit dated, the most important element of her stay was the positive attitude of each and everyone of the staff there for which our family is thankful and grateful.
Andrew Wile
Apr 2025
I came to the facility for future volunteering. Everyone was exceptionally professional, helpful and friendly. Ms. April requested that fill out precautionary / safety paperwork for the resident’s safety. Crestwood Center was the second elderly facility I visited. The other home was okay, but Crestwood was head and shoulders better.
D
Mar 2025
I'd like to say Crestwood Center is very clean, and the staff is respectful. the Ann M. Which is an LPN went above and beyond trying to find something for my family to eat due to him not able to eat his dinner ( Ham n cheese sandwich) Also his bed wheels didn't lock very well Ann M did whatever she could to make it safe for him to get in and out of bed safely. She is a very caring LPN and I definitely can feel she loves what she does she has a sweet soft voice she's a very sweet LPN all together. She definitely loves what's she does and you can just feel she passionate about her job. We need more people like her in this world to take care of our loved ones. Thanks again for all you do ANN M and making my family member comfortable your the best ❤️ If you look closely Ann M LPN is actually standing at her station doing work she love's to do for her residents ❤️❤️❤️❤️❤️ Great JOB ANN M.
4 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2026
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 6, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 20, 2025
Provide and implement an infection prevention and control program.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 1, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity C of L: potential for minimal harm, widespreadCorrected Mar 14, 2024
Provide activities to meet all resident's needs.
Severity B of L: potential for minimal harm, patternCorrected Feb 29, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B of L: potential for minimal harm, patternCorrected Mar 5, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crestwood Center offers Skilled Nursing / Long Term Care.
Crestwood Center is located at 40 Crosby Street in Milford, New Hampshire.
Crestwood Center is a skilled nursing facility in Milford, New Hampshire, that holds a 4.3-star Google rating from 67 reviewers, suggesting generally positive family experiences. No individual review comments were provided, so specific praises or concerns from families could not be captured in detail.
Crestwood Center had 4 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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