MyLivingChoice

CountryHouse in Council Bluffs

1831 East Kanesville Boulevard

4.1(25 ratings)· Council Bluffs average: 4.4

Part of Agemark Senior Living · all operators · 27 communities · 4.3★ average

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CountryHouse in Council Bluffs, photo 11 / 4

Quick Facts

Security
Only front and back doors are locked
Staffing model
Small nurse-to-patient ratios for individualized care
Dining outings
Partners with local restaurants for resident outings

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families are sharply divided on CountryHouse Residence: many describe a warm, home-like memory care community with attentive staff, engaging activities, and strong family involvement, while several others report serious concerns about medication changes, nighttime neglect, and inconsistent staffing. The community appears to have addressed at least one family's concerns directly after a lower rating was posted.

What reviewers praise

  • Staff described as caring, patient, and attentive
  • Rooms furnished with residents' own belongings, not sterile
  • Secure outdoor courtyard for safe outdoor access
  • Families welcomed to join meals and activities
  • Free monthly support groups and social hours for families
  • Small setting allows staff to know residents personally

What reviewers flag

  • Multiple reports of medication changes without family or doctor authorization
  • Several accounts of residents left unmonitored overnight with lights/TV on
  • Reviewers note high staff turnover tied to management issues
  • One report cites a high number of COVID-related deaths

AI-generated from reviews and community data.

CountryHouse in Council Bluffs is a senior living community in Council Bluffs, Iowa offering Memory Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.1 out of 5 across 25 reviews.

About CountryHouse in Council Bluffs

CountryHouse Residence is an assisted living community in Council Bluffs, Iowa. The facility offers 24-hour staffing, medication management, housekeeping, dietary accommodations, an emergency call system, and wheelchair accessibility, along with social activities and outings.

Reviews are decidedly mixed. Many reviewers praise the staff as caring and competent, describing a warm atmosphere where residents engage in activities, personal grooming, and family involvement. Several families report being welcomed to support groups, social hours, and celebrations at no additional cost. However, a significant number of reviewers raised concerns about staff training and consistency, citing issues with medication management without proper authorization, inconsistent adherence to care schedules, and inadequate supervision and response to residents' needs. One reviewer noted that after meeting to discuss concerns, the facility addressed them to the family's satisfaction.

Families consistently describe the community as small and home-like, with residents living in personalized rooms furnished with their own belongings rather than institutional furnishings. The facility appears to serve both general assisted living and memory care populations.

Types of Care at CountryHouse in Council Bluffs

Memory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of CountryHouse in Council Bluffs

4.1overall · 25 ratings combined

4.1★ on Google (25)

Shawn Johnson

Mar 2026

via Google ↗ · Report

My father has been at CountryHouse Council Bluffs for about a year. The leadership and staff genuinely care about their residents. Daily activities keep the residents active and engaged which lifts everyone’s spirits. Highly recommend!!

Nancy Anderson

Nov 2024

via Google ↗ · Report

My husband has been at Country House for over a year----I can't say enough good things about this place. The staff is very caring, the food is wonderful ( healthy meals and snacks), lots of fun things to keep everyone active and musical performances. Family is cared for as well as the resident.

Deriece Ward

Oct 2024

via Google ↗ · Report

Meals here at Country House are geared toward residents meaning the meats always come in small pieces and the seasoning is appropriate, not too spicy. The meals are always balanced with proteins, vegetables, and potatoes or rice. Best thing is the deserts! The residents really look forward to the tasty deserts. Dee W.

Kriss Soppe

May 2022

via Google ↗ · Report

My mother was in CountryHouse for nearly 18 months. In that time we got to know all the staff and what a pleasure it was to do so. As with all families it's an excrutiating process and decision trying to find a nice place to house our loved one that needs constant caring and help. I had been in a great number of care facilities over the years in my previous carreer as a paramedic and was not looking forward to placing my mother in any such facility.<br>The need eventually arose and the skeptical search was on to find an exceptable facility. After a significant search my siblings and I decided on CountryHouse. It turned out to be an absolute blessing!! Me ... the eternal skeptic that thought we would never find a place that we would be able to comfortably leave our mother ... became more and more convinced that CountryHouse is the standard that all memory care homes should be judged by! The facility itself, the food, the enviroment, the many activities and interactions given to the residents, and the most kind and loving staff that I have ever had the pleasure to deal with for my mothers care. They did so very much more for mom and us kidsthan we ever had the right to expect!!<br>I can't think of a better, more caring and loving home to have placed our mother into. We are so happy and so blessed to have picked CountryHouse to watch over and care for our mother in her last years.<br><br>We cannot thank CoutryHouse staff enough for all they did to make mom's final 18 months wounderful!

Tracey POD

Apr 2022

via Google ↗ · Report

My mother moved into CountryHouse because of a rapid and really distressing dementia. I am so grateful at how helpful and kind everyone was. She had a beautiful room in a genuinely home like environment. I felt comfortable coming in to see her at all hours. It was a huge improvement over regular assisted living which was not addressing her dementia struggles.

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Frequently Asked Questions

What types of care does CountryHouse in Council Bluffs offer?

CountryHouse in Council Bluffs offers Memory Care.

How much does CountryHouse in Council Bluffs cost?

CountryHouse in Council Bluffs has not published its pricing. For context, communities in Council Bluffs that publish rates start around $3,513 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is CountryHouse in Council Bluffs located?

CountryHouse in Council Bluffs is located at 1831 East Kanesville Boulevard in Council Bluffs, Iowa.

What do families say about CountryHouse in Council Bluffs?

CountryHouse in Council Bluffs carries a 4.1 out of 5 rating from 25 Google reviews. Families are sharply divided on CountryHouse Residence: many describe a warm, home-like memory care community with attentive staff, engaging activities, and strong family involvement, while several others report serious concerns about medication changes, nighttime neglect, and inconsistent staffing. The community appears to have addressed at least one family's concerns directly after a lower rating was posted. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit CountryHouse in Council Bluffs?

Submit the Request Information form on this page, or contact CountryHouse in Council Bluffs directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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