4.8(18 ratings)· Council Bluffs average: 4.4
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers of HomeCare Advocacy Network largely describe a caring, knowledgeable team that helps seniors manage daily tasks like transportation, cleaning, and personal care while staying in their own homes. However, one detailed negative review raises concerns about billing, staff consistency, and communication that families should weigh alongside the positive feedback.
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HomeCare Advocacy Network of Council Bluffs and Southwest Iowa is a home care agency serving Council Bluffs, Iowa offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 18 reviews.
HomeCare Advocacy Network of Council Bluffs and Southwest Iowa provides in-home care services to seniors in Council Bluffs, Iowa and surrounding communities including Glenwood, Red Oak, and Clarinda. The organization is rooted in the Council Bluffs community and offers personalized home care that allows seniors to age in place while maintaining privacy in their own homes.
The agency focuses on enabling seniors to receive professional care and support while remaining in their own spaces for as long as possible. HomeCare Advocacy Network emphasizes the importance of aging in place and delivers care with a personal touch tailored to individual needs.
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Help Me Choose4.8overall · 18 ratings combined
4.8★ on Google (18)
Cindy Freemyer
Mar 2024
We are so thankful to welcome HCAN of Council Bluffs into our home. The leadership and staff have helped us identify our level of care and establish a routine that works for all of us. Our caregiver is not only focused on our elder family member but seeks out ways to serve our entire household with kindness, understanding and excellence. I can whole heartedly voice my trust in this wonderful group.
Twila Tackett
Feb 2024
Following a back injury in October I needed help with transportation and regular activities including food, laundry and cleaning. Home Care Advocacy was new in the Council Bluffs area and I was fortunate to be one of their first clients. Niki and her team were caring and knowledgeable and made day to day life much less difficult. Their encouragement and guidance during my recovery are much appreciated!
Baby girl
Dec 2023
For those reviewing reviews, do know that all the reviews prior to mine are the owners and friends. There is a great deal of brushing the issues under the rug and misleading clients. The company has lost numerous clients due to lack of communication, overcharging, throwing any staff at a clients home regardless of the importance of consistency. And, the company just opened. Not good. And, the reviews all want to stress how good one person is. Keep in mind, that one person quite possibly is the reason for clients leaving the company. If you are going to reach out to this company, ask how long this particular office has been open, how many clients they have, and how many clients have already left and why. If they choose not to respond, then they might be hiding something.
Holly Gillespie
Oct 2023
An absolute delight working with Niki and her staff. Their compassion and care toward their clients is beyond amazing. They really take the time to evaluate the needs of their clients and their families. Highly recommend!
Mark Goetz
Oct 2023
I love HCAN of SW Iowa. I met with the team here and they are extremely knowledgeable. They have caregivers who love to assist and they are skilled. The team at HCAN of SW Iowa is in the business for all the right reasons and they are a great resource to tap into if your loved one needs care like personal care, dementia care of if your senior loved one needs support in general.
HomeCare Advocacy Network of Council Bluffs and Southwest Iowa offers At-Home Care.
HomeCare Advocacy Network of Council Bluffs and Southwest Iowa has not published its pricing. For context, communities in Council Bluffs that publish rates start around $4,125 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
HomeCare Advocacy Network of Council Bluffs and Southwest Iowa is located at 300 W Broadway Ste 222 in Council Bluffs, Iowa.
Reviewers of HomeCare Advocacy Network largely describe a caring, knowledgeable team that helps seniors manage daily tasks like transportation, cleaning, and personal care while staying in their own homes. However, one detailed negative review raises concerns about billing, staff consistency, and communication that families should weigh alongside the positive feedback.
Submit the Request Information form on this page, or contact HomeCare Advocacy Network of Council Bluffs and Southwest Iowa directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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