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Coronado at Stone Oak

19638 Stone Oak Parkway

4.1(344 ratings)

Coronado at Stone Oak — photo 11 / 5

Quick Facts

Total units
112
Typical stay length
Average length of stay about two weeks
Hospital proximity
Located near three hospitals for medical access
Rehab amenity
On-site agility course for obstacle navigation practice
Operator type
Part of the multi-site Cantex Continuing Care Network

What Families Think

Families describe Coronado at Stone Oak as a rehab-focused skilled nursing facility with warm, attentive staff and strong physical therapy, set in an attractive, hotel-like building near several hospitals. At the same time, multiple reviewers raise concerns about understaffing, slow response times, and communication gaps between nursing staff and doctors that led to safety issues for some residents.

The Good

  • Staff frequently described as kind and compassionate
  • Physical therapy and rehab services praised as excellent
  • Facility kept clean with good institutional food
  • Attractive courtyard, gardens, and hotel-like common areas
  • Quick, caring help during a difficult transfer situation

The Bad

  • Multiple reports of understaffing and high aide turnover
  • One report of 30+ minute waits for bathroom assistance leading to falls
  • One report of poor communication between nursing staff and doctors
  • One report of doctor's care notes not being followed

AI-generated from reviews and community data.

About Coronado at Stone Oak

Coronado at Stone Oak is a 112-bed skilled nursing facility in San Antonio, Texas, designed in Spanish style and situated on a hill above the Stone Oak community. Many private suites feature private patios with access to serene courtyards, lush gardens, and nature walks.

The facility specializes in rehabilitation and transitioning patients back home, with an average length of stay of two weeks. Care offerings include an Activities of Daily Living (ADL) suite designed to restore functional independence and assist with home discharge planning, as well as an agility course terrain park for obstacle navigation practice.

Located near three hospitals and just minutes from downtown San Antonio and the airport, the community is positioned to provide convenient access to medical resources and regional amenities.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 344 ratings combined

4.1★ on Google (344)

Margaret E

Jul 2026

via Google

I was at this facility for several weeks. Its appearance is great, but its care is horrible. On Mother’s Day weekend while I was there and after an influx of 15 new patients, I did not receive food or medication the entire weekend. Then the nurse and CNA lied about it. Another time, after physical therapy, the staff left me in a wheelchair in my room’s doorway, when I was unable to sit or stand on my own. I was in so much pain that I was crying and begging anyone to help me. I spent over an hour like that in spite of my pleas, and I suffered for weeks afterwards. I may have fractured my tail bone. The food is horrible. Even more horrible than their food, is their manipulative and officious “food officer,” who imposes unnecessarily restrictive diets on her own whim. I believe based on my experience that she may have sadistic tendencies. Avoid this place! I told her I had an rate autoimmune disease that was in remission. She asked me to tell her about the disease which included a tendency to aspirate, but , again, that I was in remission. From that day forward she only allowed me to have puréed slop. I couldn’t eat it. I lost 20 pounds. It was horrible. Also, I wasn’t bathed the entire time I was there.

patricia dominguez

Jul 2026

via Google

If I could give negative stars the amount would be endless. The staff are horrible and I would not leave a loved one in their care. They allowed an open wound to go from a dime size to a open wound size that can fit a grown mans fist. They allowed sores to develop around ankles due to refusing/failing to wash my loved ones feet, leaving the hospital socks on for two months straight. When asked to have our loved one transferred to a chair for fresh air, we were told by the nurse on duty, "no" but then changed her answer to: "we can but he is going to stay in that chair, I am not putting him back in bed."

Connie Esparza

Jul 2026

via Google

I can't thank the staff enough for the love, care, and patience they showed my Mother while she recovered from debilitating tendinitis. There's so many all the way from the front desk greeter Corin, April (our nurse in the 700 hall), Alice (CNA), Sanje (weekend nurse), etc, etc...The 700 hallway personnel and Physical therapists were all outstanding. Huge shout out to the weekend CNA's as well. Those people clearly love what they do. Thank God for them all.

Monica Zapata

Jul 2026

via Google

This facility didn’t not care for my uncle how they should’ve. They left him soiled for days. And wouldn’t reposition him. Every 2 hours.<br>Cause severe bed sores. Now he’s in the ICU<br>These elderly people pay good money. For your employees to take care of them,<br>They didn’t do their job. He also fell off the bed. And they didn’t tell no one about it.

Lisa Copeland

Jun 2026

via Google

Best place ever ! They have plenty of staff and take very good care of your loved ones !

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Frequently Asked Questions

What types of care does Coronado at Stone Oak offer?

Coronado at Stone Oak offers Skilled Nursing / Long Term Care.

Where is Coronado at Stone Oak located?

Coronado at Stone Oak is located at 19638 Stone Oak Parkway in San Antonio, Texas.

What do families say about Coronado at Stone Oak?

Families describe Coronado at Stone Oak as a rehab-focused skilled nursing facility with warm, attentive staff and strong physical therapy, set in an attractive, hotel-like building near several hospitals. At the same time, multiple reviewers raise concerns about understaffing, slow response times, and communication gaps between nursing staff and doctors that led to safety issues for some residents.

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