MyLivingChoice

Chalet Rehabilitation And Healthcare Center

4851 Tincher Rd

4.3(195 ratings)· Indianapolis average: 4

Chalet Rehabilitation And Healthcare Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
88
Facility type
Skilled nursing and rehabilitation only, no other levels
Weekend management
Managers present on-site during weekends

What Families Think

Reviews of Chalet Rehabilitation & Healthcare Center are largely positive, with many families and visitors praising the cleanliness, friendly staff, and family-like atmosphere. However, a number of serious complaints describe understaffing, delayed hygiene care, pest issues, and poor communication during medical emergencies, suggesting inconsistent experiences depending on unit or timing.

The Good

  • Many reviewers say facility is clean, no odor
  • Staff frequently described as caring and family-like
  • Physical therapy team praised by multiple reviewers
  • Front desk staff (Maria) repeatedly singled out as helpful
  • Social worker and social director praised for compassion

The Bad

  • Multiple reports of understaffing affecting basic care
  • Several reports of infrequent bathing or hygiene neglect
  • One report of termites and ants in resident rooms
  • Some reviewers describe poor communication with families, including delayed notice of a death
  • One report of billing attempted shortly after resident's death

AI-generated from reviews and community data.

Chalet Rehabilitation And Healthcare Center is a senior living community in Indianapolis, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 195 reviews.

About Chalet Rehabilitation And Healthcare Center

Chalet Rehabilitation & Healthcare Center is a care community located in Marion County, in the Indianapolis area. The center emphasizes providing genuine hometown care to the residents it serves.

The community focuses on treating guests, their loved ones, and staff as family, aiming to integrate the care center closely into the surrounding community so that residents and visitors feel at home in a warm and welcoming environment.

Residents are supported by a skilled medical staff, and the center describes its approach as helping residents thrive with this level of professional support.

Types of Care at Chalet Rehabilitation And Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Chalet Rehabilitation And Healthcare Center

4.3overall · 195 ratings combined

4.3★ on Google (195)

Tammy Farley

Jul 2026

via Google

Very clean you don't smell urine and everybody there was very very nice and friendly thank you

George

Jun 2026

via Google

Family member was taken there today, unfortunately the place smelled of piss<br>Employees are probably over worked and short staffed

Joyce Onash

May 2026

via Google

Good visit & staff was on top of things

Cierra Kaye

May 2026

via Google

They treat my mother like family, SHE LOVES THIS PLACE!!

Nena Llanos

May 2026

via Google

I like the compassion and affection they give to patients, especially my son Alejandro. Thanks

Request information

Ask about availability, pricing, or a tour. Your details go only to Chalet Rehabilitation And Healthcare Center, never sold or shared.

Government Inspection History

9 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 5, 2026Health Standard2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2026

Mar 5, 2026Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Feb 16, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 26, 2026

Jan 7, 2026Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026

Apr 3, 2025Fire Safety StandardHealth Standard7 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Meet other general requirements that are deficient.

    Severity C of L: potential for minimal harm, widespreadCorrected May 12, 2025

Jun 28, 2024Fire Safety StandardHealth Standard4 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 17, 2024

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 17, 2024

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2024

Jan 4, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

Sep 13, 2023Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 22, 2023

Jun 30, 2023Fire Safety Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Chalet Rehabilitation And Healthcare Center offer?

Chalet Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.

How much does Chalet Rehabilitation And Healthcare Center cost?

Chalet Rehabilitation And Healthcare Center has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Chalet Rehabilitation And Healthcare Center located?

Chalet Rehabilitation And Healthcare Center is located at 4851 Tincher Rd in Indianapolis, Indiana.

What do families say about Chalet Rehabilitation And Healthcare Center?

Reviews of Chalet Rehabilitation & Healthcare Center are largely positive, with many families and visitors praising the cleanliness, friendly staff, and family-like atmosphere. However, a number of serious complaints describe understaffing, delayed hygiene care, pest issues, and poor communication during medical emergencies, suggesting inconsistent experiences depending on unit or timing.

How did Chalet Rehabilitation And Healthcare Center do on recent health and safety inspections?

Chalet Rehabilitation And Healthcare Center had 9 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Chalet Rehabilitation And Healthcare Center?

Submit the Request Information form on this page to connect with Chalet Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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