Tammy Farley
Jul 2026
Very clean you don't smell urine and everybody there was very very nice and friendly thank you
Chalet Rehabilitation And Healthcare Center
4851 Tincher Rd
4.3(195 ratings)
1 / 5Quick Facts
- Facility type
- Skilled nursing and rehabilitation only, no other levels
- Weekend management
- Managers present on-site during weekends
What Families Think
Reviews of Chalet Rehabilitation & Healthcare Center are largely positive, with many families and visitors praising the cleanliness, friendly staff, and family-like atmosphere. However, a number of serious complaints describe understaffing, delayed hygiene care, pest issues, and poor communication during medical emergencies, suggesting inconsistent experiences depending on unit or timing.
The Good
- Many reviewers say facility is clean, no odor
- Staff frequently described as caring and family-like
- Physical therapy team praised by multiple reviewers
- Front desk staff (Maria) repeatedly singled out as helpful
- Social worker and social director praised for compassion
The Bad
- Multiple reports of understaffing affecting basic care
- Several reports of infrequent bathing or hygiene neglect
- One report of termites and ants in resident rooms
- Some reviewers describe poor communication with families, including delayed notice of a death
- One report of billing attempted shortly after resident's death
AI-generated from reviews and community data.
About Chalet Rehabilitation And Healthcare Center
Chalet Rehabilitation & Healthcare Center is a care community located in Marion County, in the Indianapolis area. The center emphasizes providing genuine hometown care to the residents it serves.
The community focuses on treating guests, their loved ones, and staff as family, aiming to integrate the care center closely into the surrounding community so that residents and visitors feel at home in a warm and welcoming environment.
Residents are supported by a skilled medical staff, and the center describes its approach as helping residents thrive with this level of professional support.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 195 ratings combined
4.3★ on Google (195)
George
Jun 2026
Family member was taken there today, unfortunately the place smelled of piss<br>Employees are probably over worked and short staffed
Joyce Onash
May 2026
Good visit & staff was on top of things
Cierra Kaye
May 2026
They treat my mother like family, SHE LOVES THIS PLACE!!
Nena Llanos
May 2026
I like the compassion and affection they give to patients, especially my son Alejandro. Thanks
Frequently Asked Questions
What types of care does Chalet Rehabilitation And Healthcare Center offer?
Chalet Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Chalet Rehabilitation And Healthcare Center located?
Chalet Rehabilitation And Healthcare Center is located at 4851 Tincher Rd in Indianapolis, Indiana.
What do families say about Chalet Rehabilitation And Healthcare Center?
Reviews of Chalet Rehabilitation & Healthcare Center are largely positive, with many families and visitors praising the cleanliness, friendly staff, and family-like atmosphere. However, a number of serious complaints describe understaffing, delayed hygiene care, pest issues, and poor communication during medical emergencies, suggesting inconsistent experiences depending on unit or timing.
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